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Best Western Ottumwa Inn & Suites

Property class: 3

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Photo gallery for Best Western Ottumwa Inn & Suites

A modern hotel lobby with grey and blue upholstered chairs, a large grey patterned wall, and a flat-screen TV mounted above a reception desk.
An indoor swimming pool with a wooden ceiling, lounge chairs, and a tiled floor.
A reception area with a marble reception desk, a blue accent wall, and a modern design.
A hotel room with a large bed, a blue sofa, a nightstand with a lamp, and a small table.
A Best Western hotel with a modern facade, a covered entrance, and a parking lot.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $81
$72 nightly
$81 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
2813 N Court Street, Ottumwa, IA, 52501
  • Place, Iowa Heartland History Connection
    ‪2 min drive‬
  • Place, Cedar Creek Golf Course
    ‪5 min drive‬
  • Place, Bridge View Center
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and a window.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a sofa, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a window, and a wall-mounted TV.

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a lamp, a chair, a bedside table, and a window with a view.

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a bedside table with a phone.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Ottumwa

When you stay at Best Western Ottumwa Inn & Suites in Ottumwa, you'll be 27.1 mi (43.7 km) from Southern Iowa Fair. .This hotel is 1.4 mi (2.2 km) from Iowa Heartland History Connection and 1.6 mi (2.6 km) from Cedar Creek Golf Course.

What's nearby

  • Iowa Heartland History Connection - 2 min drive - 1.5 miles
  • Cedar Creek Golf Course - 5 min drive - 2.0 miles
  • Bridge View Center - 5 min drive - 4.1 miles
  • William Penn University - 29 min drive - 34.2 miles
  • Southern Iowa Fair - 29 min drive - 36.7 miles

Getting around

  • Ottumwa Station - 4 min drive

Restaurants

  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Casey's General Store - ‬6 min drive
  • ‪Graham's Dairy Freeze - ‬4 min drive
  • ‪McDonald's - ‬17 min walk

About this property

Best Western Ottumwa Inn & Suites

Best Western Ottumwa Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottumwa hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as a health club and an indoor pool. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa

Best Western Ottumwa Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 213 out of 732 reviews
Rating 8 - Good. 208 out of 732 reviews
Rating 6 - Okay. 120 out of 732 reviews
Rating 4 - Poor. 87 out of 732 reviews
Rating 2 - Terrible. 104 out of 732 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was terrific. The beds were so comfortable. I slept so well!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. From the price to the rooms, to the breakfast!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, beds comfortable
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comrtable Internet access for only about 30 minutes once I got on which needed desk help
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and arranged nicely, and the staff members were friendly and personable!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. Staff was friendly. Hotel was quiet. Did not have a chance to try the breakfast. Happy with over all experience and would definitely recommend to family and friends.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have had fresh eggs for breakfast. They were almost out and cool when I got there. Staff was friendly and helpful when my key card wouldn't work. Plenty of parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was clean and I am disabled and we had the handicapped room and it was great. The only problem was the shower chair is too low for me. The breakfast is plentiful and tasty.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Parking safe
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good stay in a safe clean hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, everyone was very curtious. We enjoyed our stay.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh could have been hotter. Parking is safe and convenient. We had the handicapped room and it was great for my needs except for the shower chair was too low.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Helpful staff, quiet clean room. Yummy waffles. And good coffee
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Amenities
Place is nice a clean and good service with a wonderful breakfast
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice hotel. Breakfast was decent. Hot and cold options. Friendly staff. It was a bit noisy though. A lot of doors slamming etc all hours of the night. Overall enjoyable stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Just a trip to visit family.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room hadn’t been vacuumed, tub was clogged and filled up with water when we tried to shower, the TV didn’t work. Will not stay there again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
One of the power outlets was out. It was replaced with a power strip that wouldn't have been necessary. The TV had some STUPID channels, and not many good ones.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Nice staff, room and breakfast
Stayed 1 night in Jul 2024