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Smile Hotel Otsu Seta

3.0 star property

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Photo gallery for Smile Hotel Otsu Seta

Desk, laptop workspace, blackout drapes, free WiFi
Exterior
Combined shower/tub, free toiletries, hair dryer, slippers
Daily buffet breakfast for a fee
Cleanliness standards

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is $29
$27 nightly
$29 total
Jun 14 - Jun 15

Explore the area

View in a map
1-3-11, Ogaya, Otsu, Shiga, 520-2144
  • Place, Biwako Quasi-National Park
    ‪20 min walk‬
  • Place, Takebe Taisha Shrine
    ‪6 min drive‬
  • Place, Aeon Mall Kusatsu
    ‪8 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪86 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Bedrooms, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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  • Restaurant
  • Air conditioning
  • Breakfast available
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The price is $50
Jun 14 - Jun 15
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About the neighborhood

Otsu

With a stay at Smile Hotel Otsu Seta in Otsu, you'll be within a 10-minute drive of Lake Biwa and Aeon Mall Kusatsu. .This hotel is 12.1 mi (19.5 km) from Kawaramachi Street and 11.1 mi (17.8 km) from Kiyomizu Temple.

What's nearby

  • Biwako Quasi-National Park - 20 min walk - 1.1 miles
  • Takebe Taisha Shrine - 6 min drive - 1.7 miles
  • Aeon Mall Kusatsu - 8 min drive - 3.2 miles
  • Ogoto Onsen - 26 min drive - 14.1 miles
  • Kawaramachi Street - 31 min drive - 14.1 miles

Getting around

  • Seta Station - 2 min walk
  • Keihan Yamashina - 11 min drive
  • Kansai Intl. Airport (KIX) - 89 min drive

Restaurants

  • ‪おととや - ‬2 min walk
  • ‪餃子の王将 瀬田店 - ‬1 min walk
  • ‪麺匠 たに鶏 - ‬4 min walk
  • 鳥貴族 瀬田店
  • ‪近江牛ホルモン畜産すだく 瀬田店 - ‬2 min walk

About this property

Smile Hotel Otsu Seta

Smile Hotel Otsu Seta offers 94 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. This Otsu hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Smile Hotel Otsu Seta, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.
Smile Hotel Otsu Seta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Seta
Smile Otsu Seta
Smile Seta
Smile Hotel Otsu Seta Otsu
Smile Hotel Otsu Seta Hotel
Smile Hotel Otsu Seta Hotel Otsu

Smile Hotel Otsu Seta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 285 reviews
Rating 8 - Good. 113 out of 285 reviews
Rating 6 - Okay. 73 out of 285 reviews
Rating 4 - Poor. 16 out of 285 reviews
Rating 2 - Terrible. 3 out of 285 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

GHAN SHYAM

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Pengkuei

Disliked: Cleanliness, property conditions & facilities
An aging hotel that needs a bit of renovation.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Ella

Liked: Staff & service
a little older and run down but staff were lovely and had a good stay :)
Stayed 4 nights in May 2025
Verified

10/10 Excellent

tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025
Verified

6/10 Okay

uwe

Liked: Cleanliness, staff & service, amenities
It was fine for two nights, but like all Japanese hotel rooms it’s super small, more suitable for one person as we were 2, and with suitcase we were on top of each other. That being said, at least the room had a window and the room was super clean
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Rex

Liked: Cleanliness
Older hotel pre key card era.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

けんた

Liked: Property conditions & facilities
good
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Nishimura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was old and smell in the toilet.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
When I made a
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Gerry

Property is a bit old. All light is off if you removed key, not very convenient at times.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ayako

静かできれいでした！
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SHINOBU

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方の対応がとても親切で良かった
Stayed 1 night in Dec 2025
Verified

8/10 Good

AKIRA

いつもお世話になり大変便利で良いホテルです。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MAIKO

Liked: Cleanliness, staff & service, amenities
フロントの女性方が丁寧に、とても明るく対応くださいました。 質の良い接客で、大変満足しています。
Stayed 1 night in Dec 2025
Verified

8/10 Good

NANAMI

Liked: Cleanliness, staff & service, amenities
客室も広く、清掃も行き届いていて、シーツ交換も完璧でした。駅も徒歩１分。素晴らしい環境、施設です。
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

TAKAHIDE

Disliked: Cleanliness, amenities, property conditions & facilities
スタッフの対応は良いですが、建物と設備に対し宿泊料が見合っていません。 混み合っているのは分かりますが、あまりにも足下をみています。
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ryuhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅前で交通の便良し。古い建物だが特に不満はなかった。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

akitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地も良く快適に過ごせました。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Shigeru

Liked: Cleanliness, staff & service
可もなく不可もなく普通のビジネスホテルです。ご時世からか宿泊料が2倍ほどに上がってます。京都市内よりはずっとましかなと思いますが。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Masayoshi

Liked: Cleanliness, staff & service
良かった
Stayed 1 night in Aug 2025
Verified

8/10 Good

Akiko

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
設備は古くて、入室した時にお掃除の仕方に気になる点も見られましたが、スタッフの方の対応はとても良く、駅近で便利良く、滞在期間中は快適に過ごせました。こちらに目当てのイベントがよくあるので、次回も利用できたらいいなと思います。
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, amenities
シャワーの出力があり、とても気持ち良くお湯を浴びることができました。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

たかよし

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
たいへん過ごしやすかったです！
Stayed 1 night in Aug 2025
Verified

8/10 Good

ヨシユキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リラックス出来る部屋だった
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

yasuhiro

Disliked: Cleanliness, amenities, property conditions & facilities
周りの食べ物が美味しく又泊まりたいです。
Stayed 3 nights in Jul 2025