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Smile Hotel Otsu Seta

Property class: 3

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Photo gallery for Smile Hotel Otsu Seta

A hotel room with two beds, a desk, a chair, and a small table.
A conference room with long tables and chairs, a whiteboard, and a projector screen.
A person seated at a counter with a document in front of them, a payment terminal, and a small Christmas tree decoration in the background.
A cafeteria with long tables, chairs, and a variety of food items on display.
A multi-story building with a sign indicating it is a hotel.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $51
$46 nightly
$51 total
Nov 1 - Nov 2

Explore the area

View in a map
1-3-11, Ogaya, Otsu, Shiga, 520-2144
  • Place, Lake Biwa
    ‪20 min walk‬
  • Place, Biwako Quasi-National Park
    ‪20 min walk‬
  • Place, Aeon Mall Kusatsu
    ‪4 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a television, a door, and a wall with a small artwork.

Standard Double Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden headboard, a nightstand, and two wall-mounted lamps.

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, and a small table.

Deluxe Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

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About the neighborhood

Otsu

With a stay at Smile Hotel Otsu Seta in Otsu (Ogaya), you'll be within a 5-minute drive of Lake Biwa and Aeon Mall Kusatsu. .This hotel is 11.1 mi (17.8 km) from Kiyomizu Temple and 11.2 mi (18 km) from Fushimi Inari Shrine.

What's nearby

  • Lake Biwa - 20 min walk - 1.1 miles
  • Biwako Quasi-National Park - 20 min walk - 1.1 miles
  • Takebe Taisha Shrine - 4 min drive - 1.4 miles
  • Aeon Mall Kusatsu - 4 min drive - 1.5 miles
  • Kiyomizu Temple - 23 min drive - 11.0 miles

Getting around

  • Seta Station - 2 min walk
  • Keihan Yamashina - 11 min drive
  • Kansai Intl. Airport (KIX) - 89 min drive

Restaurants

  • ‪Sel et Poivre - ‬4 min walk
  • ‪餃子の王将 瀬田店 - ‬1 min walk
  • ‪マクドナルド - ‬6 min walk
  • ‪和食さと 瀬田店 - ‬5 min walk
  • ‪麺匠 たに鶏 - ‬4 min walk

About this property

Smile Hotel Otsu Seta

Smile Hotel Otsu Seta offers 94 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. This Otsu hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Smile Hotel Otsu Seta, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.
Smile Hotel Otsu Seta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Seta
Smile Otsu Seta
Smile Seta
Smile Hotel Otsu Seta Otsu
Smile Hotel Otsu Seta Hotel
Smile Hotel Otsu Seta Hotel Otsu

Smile Hotel Otsu Seta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 304 reviews
Rating 8 - Good. 123 out of 304 reviews
Rating 6 - Okay. 77 out of 304 reviews
Rating 4 - Poor. 16 out of 304 reviews
Rating 2 - Terrible. 4 out of 304 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince stores near by and your next to the train station
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
An aging hotel that needs a bit of renovation.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Staff & service
a little older and run down but staff were lovely and had a good stay :)
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best hotel, pictures don’t do justice, the building itself is in poor condition the bed and pillow really uncomfortable. Will not be staying there again and it is too far from tourist attractions.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
Older hotel pre key card era.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
It was fine for two nights, but like all Japanese hotel rooms it’s super small, more suitable for one person as we were 2, and with suitcase we were on top of each other. That being said, at least the room had a window and the room was super clean
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
good
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was old and smell in the toilet.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Property is a bit old. All light is off if you removed key, not very convenient at times.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
When I made a
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が綺麗で良いホテルでした
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素泊まりなら十分。最低限の設備。ただ本当に余分なものは何もない。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くの大津温泉おふろcafeびわこ座さんに行きたくて利用させていただきました。 瀬田駅の前にあって電車を降りたらすぐにありとても便利でした。 ホテル周りにはコンビニや隣に居酒屋さんなどいろいろ揃ってます。ホテルの中もお値段安いのに設備整っていてお部屋も思っていたより広いし綺麗でまたおふろcafeびわこ座さんに行く時に利用させていただきます。
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
素泊まりでお値段的に少々高く感じますが、今の日本の物価高値上げから見て仕方なしかと。部屋に入った瞬間に漂う、おそらく人の体臭のような、もしくは経年染み付いた異臭はいただけませんでしたね。朝に戴こうと思っていたロビーのコーヒーが使えなかったのも残念でした。従業員の接客ば心地良かったのです。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていたより、部屋が広くてきれいでした。 コーヒーなども宿泊当日は飲み放題で良かったです。 駅前で部屋が3階だったので夜中に外で騒いでいる声が少し気になりましたが、眠れないほどではなかったです。 また機会があったらリピートしたいです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
立地も良く飲食店 コンビニは徒歩圏内に多数有り。駐車場は予約がお勧めです。室内も広く清潔感あり。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
駐車場利用する時は事前に調べてから行ったほうがいいと感じました。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔できれいでした
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
朝食メニュー少なかった
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
駅近でコンビニも近くにあって便利。ひとつ困ったのは寝巻きがなかったこと。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

その日、雨降り始めてしまい傘がないが、駅からホテルまでのルートが駅から歩道の上には屋根があり、助かりました。ホテルまであと30Mくらいまで屋根なしでもパッと行けます。 部屋にはツイン部屋にもかかわらず、スーツケース開くものが１つしかなく、残念。（ほとんどホテルがそうだよね💧）
Stayed 1 night in Mar 2026
Verified review

8/10 Good

静かできれいでした！
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方の対応がとても親切で良かった
Stayed 1 night in Dec 2025