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Hotel Luna Otsu

2.5 star property

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Photo gallery for Hotel Luna Otsu

Suite Room | Private spa tub
Lobby
Exterior detail
Minibar, free WiFi
Deluxe Double Room | Minibar, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
7-1-20, Ogaya, Otsu, Shiga, 520-2144
  • Place, Biwako Quasi-National Park
    ‪1 min walk‬
  • Place, Aeon Mall Kusatsu
    ‪7 min walk‬
  • Place, Otsu City Science Museum
    ‪6 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪75 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, free WiFi

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
Hotel Lotus Otsu - Adults Only
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 129 reviews
$47 nightly
The price is $52
Feb 23 - Feb 24
Hotel Lotus Otsu - Adults Only

About the neighborhood

Otsu

With a stay at Hotel Luna Otsu in Otsu, you'll be within a 5-minute drive of Lake Biwa and Aeon Mall Kusatsu. .This hotel is 12.1 mi (19.4 km) from Kiyomizu Temple and 12.9 mi (20.7 km) from Nishiki Market.

What's nearby

  • Biwako Quasi-National Park - 1 min walk - 0.1 miles
  • Aeon Mall Kusatsu - 7 min walk - 0.4 miles
  • Yabasekihan Island Park - 19 min walk - 1.0 mile
  • Otsu City Science Museum - 6 min drive - 1.6 miles
  • Otsu Kogan Nagisa Park - 6 min drive - 1.8 miles

Getting around

  • Seta Station - 3 min drive
  • Higashino Station - 14 min drive
  • Kansai Intl. Airport (KIX) - 112 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Green leaf cafe イオンモール草津店 - ‬11 min walk
  • ‪マクドナルド イオンモール草津店 - ‬10 min walk
  • ‪函館市場 - ‬11 min walk
  • ‪丸亀製麺 - ‬11 min walk

About this property

Hotel Luna Otsu

Hotel Luna Otsu offers 29 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 29 guestrooms featuring refrigerators and minibars. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include free tea bags/instant coffee, and housekeeping is provided daily.
Take advantage of the hotel's room service (during limited hours). A complimentary Japanese breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
A complimentary Japanese breakfast is served each morning between 6:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 6:00 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • Streaming services

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Children 5 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Luna Otsu Otsu
Hotel Luna Otsu Hotel
Hotel Luna Otsu Hotel Otsu
Hotel Luna Otsu Adult only
Hotel Luna Otsu Adults Only

Hotel Luna Otsu Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

7.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mario

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Save yourself a headache

Severely outdated hotel. Most definitely NOT a family hotel as it is a "love hotel" and NOT safe for families. Entire room covered in yellow nicotine and the smell was horrendous.
Stayed 2 nights in Mar 2025

4/10 Poor

Audra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.
Stayed 8 nights in Mar 2024

8/10 Good

Wing Shan Bonita

Liked: Staff & service
It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom.
Stayed 8 nights in Mar 2024

10/10 Excellent

Frederick

Stayed 3 nights in Apr 2024

10/10 Excellent

Noa

Stayed 3 nights in Oct 2025

10/10 Excellent

KEY YOUNG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
다음에 또 가고 싶어요.
Stayed 1 night in Aug 2025

10/10 Excellent

NAOYA

Stayed 1 night in Apr 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mucho

Es la mejor habitación que me ha tocado en su categoría. Tiene todas las amenidades. La vista de mi habitación estaba muy bonita. Es curioso que uno tenga que solicitar a recepción que le abran la puerta de la habitación. Todo está en japonés, sería recomendable que hubiera instrucciones básicas en inglés, como el número de recepción y como encender las luces de la habitación.
Stayed 1 night in Oct 2024

8/10 Good

MASAAKI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
メンバーサービスが充実してます。 タブレットで注文等が出来るのも良いと思います。
Stayed 1 night in Aug 2024

4/10 Poor

??

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

ふうき

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備が整っていて、ビールサーバーがあったりと楽しめるホテルでした‪‪❤︎‬
Stayed 2 nights in Mar 2024

8/10 Good

FENGTUNG

Traveled with group
Liked: Cleanliness, staff & service, amenities
英語較難溝通。
Stayed 1 night in Nov 2023

2/10 Terrible

KWOK YIU

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

不會入住！

给人被軟禁的感覺!出門口的自由都沒有!因長時間沒有人入住，連飲水都有味!永不入住!
Stayed 1 night in Nov 2023

4/10 Poor

セイジ

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2023

8/10 Good

たけお

Stayed 1 night in May 2023

10/10 Excellent

ともこ

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
12時チェックアウトが嬉しいです 泡風呂を2つ入れて欲しいです 次回は、違う部屋を利用してみたいです とても楽しい時間を過ごせて楽しませて頂いてます。ありがとうございます
Stayed 1 night in Jun 2022

4/10 Poor

Shunichi

Stayed 1 night in Nov 2021

10/10 Excellent

toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食無料、ウェルカムドリンクありなどサービスいっぱいのホテルでした。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空気清浄機までついていてコロナ対策がしっかりしていてとても良かった
Stayed 1 night in Mar 2021

6/10 Okay

HIRAI

Stayed 1 night in Feb 2021

8/10 Good

Hiromichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020