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Biwako Hanakaido

Property class: 3.5

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Photo gallery for Biwako Hanakaido

A hot spring area with wooden walkways, rocks, and a stone pool.
A modern bathroom with a glass-enclosed hot tub, a shower, and a view of the cityscape at dusk.
A traditional Japanese-style room with tatami flooring, a low table with cushions, and a view of the sea through large windows.
An indoor swimming pool with wooden benches and a view of the outside.
A traditional Japanese-style garden with a pathway leading to a building with a wooden exterior and a tiled entrance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $406
$367 nightly
$406 total
Oct 29 - Oct 30

Explore the area

View in a map
1-3 1-Chome, Ogoto, Otsu, Shiga-ken, 520 0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Lake Biwa
    ‪3 min walk‬
  • Place, Biwako Quasi-National Park
    ‪3 min walk‬

Room options

View all photos for Japanese-Western Style Special Suite with Open-Air Hot spring Bath

A modern hotel room with a large window, a round table with chairs, a bed, and a small kitchenette.

Japanese-Western Style Special Suite with Open-Air Hot spring Bath

  • 1038 sq ft
  • Sleeps 5
  • 3 Twin Futons and 2 Large Twin Beds

View all photos for Japanese-Western Style Room with Open-Air Hot spring Bath

A traditional Japanese-style room with tatami flooring, a low table with cushions, and a view of the sea through large windows.

Japanese-Western Style Room with Open-Air Hot spring Bath

8.0 out of 10
Very good
(1 review)
  • 684 sq ft
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Japanese-Western Style Room with Open-Air Bath

A modern living room with tatami mats, a large window with a city view, a television, and a red chair.

Japanese-Western Style Room with Open-Air Bath

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 5
  • 3 Twin Futons and 2 Large Twin Beds

View all photos for Japanese-Western Style Room

A traditional Japanese room with tatami flooring, a low table, and two chairs.

Japanese-Western Style Room

9.6 out of 10
Exceptional
(4 reviews)
  • 661 sq ft
  • Sleeps 5
  • 3 Twin Futons and 2 Large Twin Beds

View all photos for Japanese Style Room 10 tatami

A hotel room with a large window, a television, a dining table, and two chairs.

Japanese Style Room 10 tatami

8.0 out of 10
Very good
(1 review)
  • 449 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room 8 tatami

A room with tatami flooring, a low table, two chairs, a television, and a sliding door.

Japanese Style Room 8 tatami

10.0 out of 10
Exceptional
(2 reviews)
  • 394 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room with Open-Air Hot spring Bath

A modern hotel room with a large bed, a small table, and a seating area. There is a view of the sea through the window.

Twin Room with Open-Air Hot spring Bath

10.0 out of 10
Exceptional
(1 review)
  • 449 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room

A hotel room with two beds, a wooden floor, a large window with a view, and a balcony.

Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 394 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Otsu

Biwako Hanakaido is in the heart of Otsu, within a 10-minute walk of Ogoto Onsen and Lake Biwa. .This hotel is 12.1 mi (19.4 km) from Fushimi Inari Shrine and 12.6 mi (20.2 km) from Kiyomizu Temple.

What's nearby

  • Ogoto Onsen - 1 min walk - 0.0 miles
  • Lake Biwa - 3 min walk - 0.2 miles
  • Biwako Quasi-National Park - 3 min walk - 0.2 miles
  • Kiyomizu Temple - 26 min drive - 13.4 miles
  • Fushimi Inari Shrine - 27 min drive - 14.6 miles

Getting around

  • Ogotoonsen station - 20 min walk
  • Kansai Intl. Airport (KIX) - 126 min drive

Restaurants

  • ‪麺屋スリル - ‬4 min drive
  • ‪麺屋昊鶏 - ‬3 min drive
  • ‪Argo アルゴー - ‬3 min drive
  • ‪おごと食堂 - ‬6 min walk
  • ‪麺屋 EDITION 雄琴店 - ‬12 min walk

About this property

Biwako Hanakaido

Biwako Hanakaido offers 43 accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Otsu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. A variety of treatment therapies are provided, including aromatherapy. Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 43 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets.
Don't miss out on recreational opportunities including hot springs and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy Japanese cuisine at Ramupu, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Japanese breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Japanese breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ramupu - This restaurant specializes in Japanese cuisine.
Biwa Roman - This restaurant specializes in Japanese cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Biwa Roman
  • Ramupu

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Hot springs
  • Massage
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 2000 for children
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Biwako Hanakaido
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu

Biwako Hanakaido Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 199 out of 279 reviews
Rating 8 - Good. 69 out of 279 reviews
Rating 6 - Okay. 8 out of 279 reviews
Rating 4 - Poor. 2 out of 279 reviews
Rating 2 - Terrible. 1 out of 279 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accomodating and communicative. They truly seemed to care that we understood everything about our stay, especially as foreigners who are here to learn.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service from the staff right from the lobby and throughout our stay. The room is very spacious, comfortable and the in room Onsen is fantastic
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Balcony was great and entire room was super clean, great staff as well.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Was a happy stay!
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ryokan - impecable
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcoming and great staffs
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for 1 day. Not sure if there were sops nearby. The view was a beautiful lake view
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden by restaurant
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent service with hostess, wonderful dinner set with Chef.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Everything was very comfortable and food was delicious. Baths are very nice and view of the lake is lovely. Would do again in the future
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in-door hot spring is absolutely 10 out of 10.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Japanese authenic culture and service from time of arrival to room decoration. Best of all the yukata , dinning a d breakfasts with authentic Japanese dishes. The staff and hospitality are exceptional!!!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience of a traditional ryokan. Super friendly staff, and a kids friendly place. As a foreigner you have to be prepared to eat fish and miso soup with tofu for breakfast.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful meals and Owen
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs are very helpful, can speak fluent English. the room is clean and nice the omi beef is yummy. great experience
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
Stayed 1 night in Nov 2024