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CheapTickets Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Executive Double Room, Canal View
215 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Twin Room
215 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Luxury Suite, Canal View
323 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room
215 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Romantic hotel with 2 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Business center
Laundry facilities

Located in Oswestry, Lion Quays Hotel & Spa is on the waterfront, a 2-minute drive from Pontcysyllte Aquaduct and 5 minutes from Gower Area of Outstanding Natural Beauty. This 4-star hotel is 3.1 mi (4.9 km) from Park Hall The Countryside Experience and 4.1 mi (6.6 km) from Chirk Castle.

Make yourself at home in one of the 82 individually decorated guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Enjoy Modern European cuisine at The Waterside, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Lion Quays Hotel & Spa features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 4-star property. This business-friendly hotel also offers a health club, a sauna, and spa services. Complimentary self parking is available on site.

Lion Quays Hotel & Spa has designated areas for smoking.

  • Barbecue grill(s)
  • Picnic area
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2004
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Swimming pool
  • Breakfast service
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Free RV, bus, truck parking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference center
  • Designated smoking areas
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Total number of rooms - 82
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Garden

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Polish
  • Slovak
  • Welsh

Parking

Free self parking , Free RV, bus, truck parking

Room Amenities

Lion Quays Hotel & Spa offers 82 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Free WiFi
  • Individually decorated
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

The Waterside - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Nicos Brasserie - This brasserie specializes in fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Cafe Ash - Onsite café. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a health club, and a sauna.

  • Health or beauty spa nearby

Spa Services

Lion Quays Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 3:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Online Penalty Collection

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 11.95 per person (approximately)
  • Early check-in fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Lion Quays Waterside
  • Lion Quays Waterside Oswestry
  • Lion Quays Waterside Resort
  • Lion Quays Waterside Resort Oswestry
  • Lion Quays Hotel Oswestry
  • Lion Quays Hotel
  • Lion Quays Oswestry
  • Lion Quays
  • Lion Quays Hotel & Spa Hotel
  • Lion Quays Hotel & Spa Oswestry
  • Lion Quays Hotel & Spa Hotel Oswestry

We should mention

Pool access available from 7:30 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

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