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Mercure Ostrava Center Hotel

4.0 star property

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Photo gallery for Mercure Ostrava Center Hotel

Exterior
Creator video
A bar area with a neon sign, bar stools, and a counter with bottles.
An outdoor patio area with tables and chairs, surrounded by buildings.
Eco-friendly toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $102
$87 nightly
$102 total
Total with taxes and fees
Jul 10 - Jul 11

Explore the area

View in a map
Ceskobratrska 18-1742, Ostrava, 702 00
  • Place, Ostrava Museum
    ‪3 min walk‬
  • Place, New City Hall Viewing Tower
    ‪3 min walk‬
  • Place, Puppet Theatre
    ‪9 min walk‬
  • Airport, Ostrava (OSR-Leos Janacek)
    ‪30 min drive‬

Room options

View all photos for Privilege, Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Privilege, Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Privilege, Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Superior Room, Multiple Beds

A hotel room with two beds, a sofa, a small table, a chair, and a lamp.

Privilege, Superior Room, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Reception
Imperial Hotel Ostrava
Ostrava City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 311 reviews
$135 nightly
The price is $156
Jul 11 - Jul 12
Total with taxes and fees
Imperial Hotel Ostrava

About the neighborhood

Ostrava

A stay at Mercure Ostrava Center Hotel places you in the heart of Ostrava, steps from Milos Sykora Memorial and Michal Colliery. .This hotel is 0.3 mi (0.5 km) from Ostravice River and 0.3 mi (0.5 km) from New City Hall Viewing Tower.

What's nearby

  • Milos Sykora Memorial - 2 min walk - 0.1 miles
  • Ostrava Museum - 3 min walk - 0.2 miles
  • New City Hall Viewing Tower - 3 min walk - 0.2 miles
  • Casino Ostrava - 8 min walk - 0.4 miles
  • Puppet Theatre - 9 min walk - 0.5 miles

Getting around

  • Ostrava-Marianske Hory Station - 7 min drive
  • Ostrava (OSR-Leos Janacek) - 32 min drive

Restaurants

  • ‪U Černého stromu - ‬4 min walk
  • ‪Gyrosgrill - ‬1 min walk
  • ‪Psí kusy - ‬4 min walk
  • ‪Ostravanka Coffee shop - ‬5 min walk
  • ‪Shothouse Ostrava - ‬4 min walk

About this property

Mercure Ostrava Center Hotel

Mercure Ostrava Center Hotel offers 139 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels.

This Ostrava hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.
Stay in one of 139 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including a 24-hour health club and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at Winestone, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Winestone - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered self parking on site (CZK 380 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CZK 400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Winestone

Things to do

  • 24-hour health club
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 400 per person
  • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CZK 380 per night
  • Pet fee: CZK 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 193 out of 331 reviews
Rating 8 - Good. 110 out of 331 reviews
Rating 6 - Okay. 17 out of 331 reviews
Rating 4 - Poor. 8 out of 331 reviews
Rating 2 - Terrible. 3 out of 331 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Best breakfast in Ostrava.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location and excellent staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel! Great staff, very comfortable room and excellent breakfast. Highly recommended. Very happy customer here!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Clean rooms, quiet, bus stops right outside the hotel and very friendly staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Nice old building with very good restaurant. Well located to old city centre.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Eric

Liked: Amenities
Quick and efficient check-in. Great hotel location to transit and restaurants.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Anneli

Liked: Cleanliness, staff & service, amenities
Nice room, good location. For some reason they don't upgrade the room if you are a gold member (according to them it's not needed, so next time a took another hotel).
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hungchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice and convenient hotel
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location high quality experience
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go here if price is ok

The best hotel in town, hands down. However breakfast could be better. Nice property with air condition.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice relax
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, friendly service. Very nice, large rooms. A lot of little extras.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Business-Hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice!

Wonderful hotel! Nicely renovated 1920's First Republic building gives the hotel a lot of character. Everything about my stay was just right. The hotel is also a great value
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Convenient stay. Simple but comfortable. Clean. Amazing staff!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in May 2025
Verified

6/10 Okay

Husein

Liked: Cleanliness, staff & service, room comfort

Nothing special

Nothing special, hardly found it… but hidden
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with amazing service and great breakfast. Furniture is littlebit outdated but everything is clean and in good condition. Superior room was spacious and well equiped. Receptionists at
Stayed 1 night in Oct 2022
Verified

8/10 Good

Bozena

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, restaurant with excellent food. Brekfest ok. The big minus for the key card system - the worse I’ve ever used.
Stayed 3 nights in May 2024
Verified

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but not great.

Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good breakfast. I had voucher, so I took as a breakfast tekuty chleb(liquid bread)😃. That was really good.😊
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities

Two nights in Ostrava

Two Nights - no food option taken. Comfortable room with fridge to store food / drink. Nice bathroom, rather mild chemical smell. Window by roadside so some noise, with windows open to let air in it was noisy.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Björn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was standard but the bed and pillows were not comfortable.
Stayed 2 nights in Nov 2023