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Sure Hotel by Best Western Algen

Property class: 3

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Photo gallery for Sure Hotel by Best Western Algen

A modern living room with a grey sectional sofa, a wooden side table with a potted plant, and a large window with curtains.
A neatly made bed with white and patterned pillows, a dark headboard, and a small potted orchid on a nightstand.
A room with a large window, a black leather chair, a small round table with a vase and wine bottle, and a painting on the wall.
A hotel entrance with a blue awning, a glass door, and a sign indicating it is part of the Sweden Hotels chain.
A reception desk with directional signs to the bar and restaurant, a telephone, and a digital display.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
  • Laundry
  • Housekeeping
The current price is $84
$75 nightly
$84 total
Total with taxes and fees
Oct 30 - Oct 31

Explore the area

View in a map
Storgatan 61, Östersund, 83133
  • Place, Mid Sweden University
    ‪8 min walk‬
  • Place, Ostersund Town Hall
    ‪9 min walk‬
  • Place, Badhusparken
    ‪11 min walk‬
  • Airport, Ostersund (OSD-Are)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A modern hotel room with a bed, a leather chair, a desk with a flat-screen TV, and a wardrobe.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a desk, a lamp, and a wall with a sign listing names.

Standard Room, 1 Twin Bed, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

A modern living room with a grey sectional sofa, a wooden side table with a potted plant, and a large window with curtains.

Superior Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (with Sofabed)

A modern hotel room with a desk, chair, sofa, and TV.

Standard Room, 1 Twin Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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Oct 27 - Oct 28
Total with taxes and fees
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About the neighborhood

Östersund

A stay at Sure Hotel by Best Western Algen places you in the heart of Östersund, steps from Folkets Bio Regina and 6 minutes by foot from Kärnan Östersund. .This hotel is 0.4 mi (0.6 km) from Mittpunkten Mall and 0.5 mi (0.7 km) from Östersund Centrum.

What's nearby

  • Mid Sweden University - 8 min walk - 0.5 miles
  • Östersund Centrum - 9 min walk - 0.5 miles
  • Ostersund Town Hall - 9 min walk - 0.5 miles
  • Badhusparken - 11 min walk - 0.6 miles
  • Boda Borg Activity Centre - 3 min drive - 1.2 miles

Getting around

  • Östersund Central Station - 4 min walk
  • Ostersund (OSD-Are) - 12 min drive

Restaurants

  • ‪Artut - ‬7 min walk
  • ‪Tre Rum - ‬6 min walk
  • ‪Pinchos - ‬6 min walk
  • ‪oense - ‬7 min walk
  • ‪Norra Station Cafe - ‬6 min walk

About this property

Sure Hotel by Best Western Algen

Sure Hotel by Best Western Algen offers 27 accommodations with hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request rollaway/extra beds (surcharge).
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Grab a bite from the snack bar/deli serving guests of Sure Hotel by Best Western Algen. Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services and coffee/tea in a common area. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SEK 85 per night)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SEK 200.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: SEK 85 per night
  • Late check-in fee
  • Rollaway bed fee: SEK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property class

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Älgen Ostersund
Hotel Älgen
Hotel Älgen Ostersund
Sure Hotel Best Western Algen Ostersund
Sure Hotel Best Western Algen
Sure Best Western Algen Ostersund
Sure Hotel Best Western Algen Östersund
Sure Best Western Algen Östersund
Hotel Sure Hotel by Best Western Algen Östersund
Östersund Sure Hotel by Best Western Algen Hotel
Sure Hotel by Best Western Algen Östersund
Hotel Älgen
Sure Hotel Best Western Algen
Sure Best Western Algen
Hotel Sure Hotel by Best Western Algen
Sure Best Algen Ostersund
Sure By Best Algen Ostersund
Sure Hotel by Best Western Algen Hotel
Sure Hotel by Best Western Algen Östersund
Sure Hotel by Best Western Algen Hotel Östersund

Sure Hotel by Best Western Algen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 1002 reviews
Rating 8 - Good. 426 out of 1002 reviews
Rating 6 - Okay. 223 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice place
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent breakfast. Right in the middle of town. Would stay there again.
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time walking around and eating. The breakfast was wonderful.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

6/10 Okay

.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train station

Very close to Östersund train station. No issues with cleaning or staff. Only drawback was that breakfast area was a bit cramped, and not many tables. Would stay again, though.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
😊👍
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service
Ok
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was just old, dank and dark.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Room comfort
.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
A functional but rather tired place to stay while passing through for 1 night, no frills. Checking in was not easy. Asked to do it on line before we arrived but didn't work. Couldn't get into the building without a code. Finally got in as someone else left. to find a lady at reception. Initially told she couldn't find a booking for us despite showing her the emails received. Eventually she found it. Room basic but worst thing was that the curtains in no way covered the window, way too small. Not brilliant in June when it doesn't get dark! Breakfast was meant to start at 6.30am which we needed so we could catch an early train. Breakfast room only unlocked at 6.40am and breakfast still not completely ready. Girl on duty gave no apology just said she was late to work. Not the best
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Stort och rymligt badrum. Bra frukost i lugn miljö.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Litt trangt, men fint vedlikeholdt og nær stasjonen.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Enkelt och centralt boende.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Nära till torget, restauranger och pubar.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Iskaldt bad, fantes ingen varme så handdukene tørket ikke. Ganske skittent. Gardinene var for smale for vinduene, så det var umulig å få det mørkt i rommet om natten. Kun plass til 30 personer til frokost så noen måtte sette seg ute. Det var hele tiden fritt for noe til frokosten; bestikk og kopper, kaffe, eggerøre, bacon, ost og tilbehør. Finnes kun 4 parkeringsplasser tilhørende hotellet.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Mye støv under seng og mye støv over sengegavel. Veldig dårlig rengjøring . Ønsker det mørkt om natten men for smale gardiner som ikke gikk å trekke for. Ikke redd opp seng og måtte spørre etter nye handduker .
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fin morgenmad, flot værelse, slidte gangarealer, hjælpsomt personale.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bra läge och fin frukost.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Bra frukost och bra parkering. Skulle bara haft elbilsladdning också.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Helt ok boende, frukosten var inte så bra, serverades mellan 7-10 och tror tex äggröran stått på värme sedan kl 7, pannkakan var väldigt torr, dåligt utbud av bröd.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Helt ok hotell. Verken mer eller mindre.
Stayed 2 nights in Jun 2026