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Hotel Emma

3.0 star property

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Photo gallery for Hotel Emma

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds
Reception
Family Room | Bathroom | Shower, hair dryer, towels
TV
TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
The current price is $108
$97 nightly
$108 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
PrĂ€stg. 31, Östersund, JĂ€mtland, 83131
  • Place, Badhusparken
    â€Ș4 min walk‬
  • Place, Ostersund Town Hall
    â€Ș4 min walk‬
  • Place, Mid Sweden University
    â€Ș5 min walk‬
  • Airport, Ostersund (OSD-Are)
    â€Ș15 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Single Room

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Double Room

9.0 out of 10
Wonderful
(55 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Desk, soundproofing, cribs/infant beds, rollaway beds

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 215 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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  • Breakfast included
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4.3 out of 5, Excellent, 1,347 reviews
$109 nightly
The price is $122
Jun 18 - Jun 19
Total with taxes and fees
Hotell Östersund

About the neighborhood

Östersund

With a stay at Hotel Emma in Östersund, you'll be just steps from Stadsmuseum and KĂ€rnan Östersund. .This hotel is 0.2 mi (0.4 km) from Badhusparken and 0.2 mi (0.4 km) from Ostersund Town Hall.

What's nearby

  • Stadsmuseum - 1 min walk - 0.1 miles
  • Östersund Centrum - 3 min walk - 0.2 miles
  • Badhusparken - 4 min walk - 0.3 miles
  • Ostersund Town Hall - 4 min walk - 0.3 miles
  • Mid Sweden University - 5 min walk - 0.3 miles

Getting around

  • Östersund VĂ€stra Station - 4 min walk
  • Ostersund (OSD-Are) - 24 min drive

Restaurants

  • â€ȘWedemarks Konditori - ‬1 min walk
  • â€ȘBistro ĆœiĆŸkov - ‬1 min walk
  • â€ȘEspresso House - ‬1 min walk
  • â€ȘTre Rum - ‬2 min walk
  • â€ȘSir Winston Restaurant & Bar - ‬2 min walk

About this property

Hotel Emma

Hotel Emma offers 18 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 18 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of SEK 135 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 375.0 per day
Cribs (infant beds) are available for SEK 75.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75.0 per night
  • Rollaway bed fee: SEK 375.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-115.256.336

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Hotel Emma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 488 out of 814 reviews
Rating 8 - Good. 258 out of 814 reviews
Rating 6 - Okay. 52 out of 814 reviews
Rating 4 - Poor. 14 out of 814 reviews
Rating 2 - Terrible. 2 out of 814 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel with all the nice touches to make it a very nice place to be.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Frendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Stayed 1 night in Apr 2025
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Sentralt koselig hotell. Litt gammelt, men sjarmerende.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Carl-Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt OK
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Maria

Liked: Property conditions & facilities
Mysiga rum, trevlig personal. Gratis och generöst fika som vi verkligen uppskattade. Lite varmt pÄ rummet men öppnade fönstret. Minus för frukosten i annan byggnad som inte hade sÄ bra alternativ om man inte var förtjust i yoghurt eller fil. Minus ocksÄ för tvÄlen i badrummet som skulle vara kombinerad tvÄl schampo och fanns inget balsam. Mycket bra lÀge men var nÄgot stojigt en lönefredag dock inget som störde oss för mycket.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann-Katrin

Liked: Cleanliness, staff & service, amenities
Lite slitet hotell men allt man behöver finns och det Àr rent och fint. Personal supertrevliga
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities
Trevligt rum med bra sÀngar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities
Mysigt hotell, rent och snyggt och trevlig personal.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra lÀge, sköna sÀngar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, amenities
JĂ€ttebra!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NĂ€ra och bra
Stayed 1 night in Nov 2025
Verified

8/10 Good

Turid

Liked: Cleanliness, staff & service
Greit Ä sentralt hotell. Minus at frokost ikke lenger serveres pÄ hotellet.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Egil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg vill dele noen tanker om oppholdet vÄrt pÄ Hotell Emma. Selv om hotellet i seg selv har mye sjarm, historie og en trivelig atmosfÊre, som vi satte stor pris pÄ, opplevde vi dessverre en litt skuffende start pÄ dagen. Vi endte opp med Ä ta frokosten pÄ en nÊrliggende kafé, som viste seg Ä vÊre trang og hadde et begrenset utvalg. I tillegg var oppfÞlgingen fra betjeningen ikke helt pÄ topp. Dette stod i sterk kontrast til de positive anmeldelsene vi hadde lest om en herlig frokostbuffé, som faktisk var en av hovedgrunnene til at vi valgte dette hotellet. Til tross for frokostopplevelsen, vil jeg likevel anbefale Hotell Emma for de som setter pris pÄ sjarmerende atmosfÊre og historie. Alt i alt var det en blandet opplevelse, men det er jo gjerne slik det er med hoteller.
Stayed 3 nights in Nov 2025