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WELLSTAY Namba

2.5 star property

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Lobby lounge
Exterior
Property entrance
Economy Quadruple Room | Desk, blackout drapes, soundproofing, iron/ironing board
Economy Quadruple Room | Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
2-8-10 Motomachi, Naniwa-ku, Osaka, Osaka, 556-0016
  • Place, Namba Yasaka Shrine
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪9 min walk‬
  • Place, Dotonbori
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room with Loft

Standard Quadruple Room with Loft | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Quadruple Room with Loft

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Quadruple Room

Economy Quadruple Room | Desk, blackout drapes, soundproofing, iron/ironing board

Economy Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Family Room

Standard Family Room | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Family Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Room

Economy Room | Desk, blackout drapes, soundproofing, iron/ironing board

Economy Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Suite Room

Family Suite Room | Desk, blackout drapes, soundproofing, iron/ironing board

Family Suite Room

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 4 Twin Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, soundproofing, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for 2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking

Desk, blackout drapes, soundproofing, iron/ironing board

2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking

  • Sleeps 5

View all photos for 4 Single Beds, 2 Double Beds, 1 Sofa Bed, With Bathtub/Non-smoking

Desk, blackout drapes, soundproofing, iron/ironing board

4 Single Beds, 2 Double Beds, 1 Sofa Bed, With Bathtub/Non-smoking

  • Sleeps 9

View all photos for 4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking

Desk, blackout drapes, soundproofing, iron/ironing board

4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking

  • Sleeps 5

View all photos for Deluxe Room

Deluxe Room | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for 4 Single Beds (2 Bunk Beds) With Bathtub/Non-smoking

Desk, blackout drapes, soundproofing, iron/ironing board

4 Single Beds (2 Bunk Beds) With Bathtub/Non-smoking

  • Sleeps 4

View all photos for 2 Single Beds/No Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

2 Single Beds/No Smoking

  • Sleeps 2

View all photos for 2 Double Beds (bunk Beds)/Non-smoking

Desk, blackout drapes, soundproofing, iron/ironing board

2 Double Beds (bunk Beds)/Non-smoking

  • Sleeps 4

View all photos for 4 Single Beds (2 Bunk Beds)/Non-smoking

Desk, blackout drapes, soundproofing, iron/ironing board

4 Single Beds (2 Bunk Beds)/Non-smoking

  • Sleeps 4

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About the neighborhood

Osaka

In the heart of Osaka, WELLSTAY Namba is within a 5-minute drive of Nipponbashi and Tsutenkaku Tower. .This hotel is 1.4 mi (2.2 km) from Spa World and 1.7 mi (2.8 km) from Kyocera Dome Osaka.

What's nearby

  • Namba Yasaka Shrine - 1 min walk - 0.1 miles
  • Nipponbashi - 9 min walk - 0.5 miles
  • Dotonbori - 10 min walk - 0.6 miles
  • Tsutenkaku Tower - 16 min walk - 0.9 miles
  • Spa World - 16 min walk - 0.9 miles

Getting around

  • Daikokucho Station - 7 min walk
  • Osaka-Namba Station - 10 min walk
  • Itami Airport (ITM) - 28 min drive

Restaurants

  • ‪餃子の王将 大国町難波中店 - ‬2 min walk
  • ‪周記蘭州牛肉面 - ‬3 min walk
  • ‪浪花創作ダイニング食いしん坊 - ‬2 min walk
  • ‪酒飯 ぽぽぽ - ‬3 min walk
  • ‪呑み処ふぅ - ‬2 min walk

About this property

WELLSTAY Namba

WELLSTAY Namba offers 65 accommodations with fireplaces and slippers. Kitchenettes offer refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels and Netflix. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Treat yourself to a stay in one of the 65 guestrooms, featuring fireplaces and flat-screen televisions. Kitchenettes are outfitted with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and electric kettles, and housekeeping is provided once per stay.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include luggage storage, laundry facilities, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Coworking space

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

WellStay Namba Hotel
WellStay Namba Osaka
WellStay Namba Hotel Osaka

WELLSTAY Namba Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 182 out of 385 reviews
Rating 8 - Good. 123 out of 385 reviews
Rating 6 - Okay. 56 out of 385 reviews
Rating 4 - Poor. 13 out of 385 reviews
Rating 2 - Terrible. 11 out of 385 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Benjamin

Traveled with family
Disliked: Amenities, property conditions & facilities
My family and I decided to end our stay at Wellstay Namba 4 days early due to a SERIOUS BREACH OF SAFETY. Initially we were not happy with the room as it was cramped, not well laid out and the beds and pillows were terrible. We had requested alternative pillows and an extra blanket, but were told there were none and we were given everything needed for our stay. We were willing to look past this issue and continue our stay, until the situation escalated from uncomfortable to dangerous. My 10 year old son opened the window from the top bunk and we realised that it opens completely, leaving nothing to stop one of my children from falling 6 floors to their death. We are just thankful that it was not one of our younger children. The hotel has denied any fault or liability for the issue. This is unacceptable and a serious oversight and breach of safety by the hotel. We will be reporting this to consumer affairs.
Stayed 6 nights in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location. And our room is neat.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janella Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The room size was quite decent, especially compared to typical hotels in Japan. It accommodated five people comfortably. The location was very convenient—just a short walk to a FamilyMart and 10 mins walk to Namba Station.
Stayed 3 nights in Nov 2025

2/10 Terrible

Yu

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was not helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel, Fresno

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were really clean. Check in was super easy. Staff was great
Stayed 7 nights in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Nice place but the washer and dryers need attention. Should have more or replace the ones that don’t work, there’s only two sets for a whole hotel of people. And one is out of order
Stayed 3 nights in Nov 2025

10/10 Excellent

Wei Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
用環境舒適、空間大，每天都有提供免費的飲料、跟毛巾換洗服務地理位置方便
Stayed 4 nights in Nov 2025

10/10 Excellent

Krislyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2 English-speaking travelers with limited Japanese abilities and 4 large check-in suitcases arrived in Namba hoping to find someplace for the night. Thankfully, through Expedia, WELLSTAY Namba had a room available with 2 bunk beds at an affordable price. It was a great find! The lobby was cozy and warm the chilly, late November night we arrived. It was decorated with colorful art on the walls. There was free wifi, a vending machine, a wall lined with chairs at a long table furnished with electrical sockets for charging devices, a bathroom, various benches/ couches and comfy chairs to sit in, and a drink machine available to customers until 10pm (hot and cold corn drink, coffee, cocoa, tea, anyone?). The staff kindly and swiftly checked us in and provided instructions on the features of the stay and the simple check out procedure (leave your receipt in the check out box near the elevator). The room was clean. The 2 bunk beds were against one wall and the hallway from the door entrance, the tv, sink, mirror, and low sitting shelves on the opposite wall. In the hallway was the doorway to the bathroom with a bidet equipped toilet and a walk-in shower with nice smelling shampoo, conditioner, and body soap bottles. The bathroom door must be closed to prevent tripping alarms.The room had wifi, a tv, and had clean dishes and drink glasses for use by room guests in a drawer under the counter, and a little device for boiling hot water.
Room included: dishes in a drawer, glassware, tv, microwave, hot pot
Room included hangers for clothes on a wall, room slippers, 2 bunk beds
Bathroom with bidet toilet, walk in shower, and nice olive shampoo, conditioner, and body soap
Check out box
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Pros: The room was large for the four of us. My kids loved the bunkbed. It was nice that there were complimentary beverages (3p-10p). It was nice that there were laundry machines to use. Note: dryer does not dry bulk items. You must hang dry damp clothes in your own room. It was nice that Namba is a short walk from the hotel. It was nice to have a few restaurants, 7/11, and Family Mart nearby, and a 100 yen store to browse. And it was nice that the Namba Yasaka Shrine is in the backyard. The cons: sounds like a racetrack outside the window from the road (out of the hotel's control). If you're tired enough, you will sleep through it. My last point is 100% speculative (maybe my paranoia). My respiratory system reacts to mold quickly, i.e. asthma flares. When I'm outside strolling, I'm fine. When I'm inside the room, the wheezing and breathing get heavy. I think the split heat pump system may not be cleaned frequently. All I can recommend is to clean the appliance, OR add a mobile air cleansing unit. Overall, quite satisfied with the stay.
Stayed 6 nights in Nov 2025

8/10 Good

Raixa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Nov 2025

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great, not far from the subway and the shops/eating places. Our room was small but clean. The bunk beds were not the easiest to up and down but ok. Staff were very friendly and very helpful at check in. All in all a good stay.
Stayed 5 nights in Nov 2025

6/10 Okay

anna louise

Stayed 4 nights in Nov 2025

10/10 Excellent

Joyce

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In my opinion, this place was actually my top hotel to stay at. Great location, right in the heart of Osaka. Walking distance was perfect to everything. The hotel itself was super clean, and pretty spacious for the deluxe family room (accommodate up to 4 people) was perfect. The staff was very helpful and nice. They are right on time. So if your check in is at 3pm, then your check in is at 3pm sharp! They also have a great service for Luggage if you are traveling to another hotel (Tokyo) they do have it which costs $25 fee, which was well worth it!!! if we ever come back to Osaka, this will be my go to hotel! 5 stars in my opinion.
Stayed 4 nights in Nov 2025

8/10 Good

Enrique

Stayed 5 nights in Nov 2025

10/10 Excellent

Olivia

Stayed 4 nights in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless everything was perfect. The lockers they have are perfect for luggage
Stayed 1 night in Oct 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and in a great spot. Quick access to train station and key landmarks. Room was clean and staff were friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Garling Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a stay in Namba. Great staff, great location.
Stayed 7 nights in Oct 2025

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dormitory style stay with bunk beds. This was our 2nd stay this trip. Open windows available for fresh air into the room. Had both smallest room and this room which was larger. If you are planning to spend time in the room then this larger room was the better choice. Staff extremely helpful! We’re grateful for their help finding a room on the day of our arrival in Japan due to a problem with the original room that was booked but not what was advertised. My review of this property doesn’t take that into account. Lockers available to store luggage before checkin or after check out. Make sure you have 500yen coin per locker or exchange money for change at reception. Added benefit of complementary hot & cold drinks after check in until evening. My children loved the hot cocoa. Within walking distance of Namba main area and station … even pushing suit cases. Well-stay has a number of other property types in Osaka which we will also consider for our next stay.
Stayed 1 night in Oct 2025

6/10 Okay

Nick

Stayed 2 nights in Sep 2025

4/10 Poor

Raysha

Traveled with family and small children
Liked: Amenities
When checking in the staff seemed to be in a rush. They just showed just quickly what they had and left the room. The room was decent but there was still some hair in the shower. The worst part was the hard beds and the pillows that felt like it had marbles in them. They only had one elevator and when checking out it became a waiting game for others. The station / mall is a bit of a walk and if you're not careful you'll get lost in there. Also Dotonbori was in walking distance abs the walk there was nice. The room itself had plenty of space and the views were great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025