The property was in an excellent location - steps from metro, restaurants, and shopping. The staff were helpful during the check-in/out and held our luggage while we shopped after checkout. Room was spacious and layout as advertised. The beds were comfortable, and we liked that they were 4 separate twins, instead of doubles for our family. The kitchenette could have used knives and dish towels, but not a deal-breaker since we didn't cook. The toilet had poor ventilation. Wifi and A/C were good - no complaints. The washing machine was very useful, but note that the dryer is warm air blowing from the shower ceiling vent, which worked well enough except there may be insuffient hangers for a large load, and may take a bit longer than expected. Overall, a pleasant base for our trip in Osaka - location was the winner.