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Mercure Tokyu Stay Osaka Namba

Property class: 4

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Photo gallery for Mercure Tokyu Stay Osaka Namba

Miscellaneous
Lobby
Lounge
Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board
Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
The current price is $158
$144 nightly
$158 total
May 6 - May 7

Explore the area

View in a map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Place, Namba Grand Kagetsu Theater
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

Superior Twin Room, 2 Twin Beds (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, 2 Twin Beds (with Washing Machine)

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.2 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

Twin Room, 2 Twin Beds (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Premium Twin Room, 2 Twin Beds

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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Lobby
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  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 3,643 reviews
$74 nightly
The price is $81
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About the neighborhood

Osaka

Mercure Tokyu Stay Osaka Namba is centrally located in Osaka, a 3-minute walk from Dotonbori and 11 minutes by foot from Namba Grand Kagetsu Theater. .This hotel is 1.8 mi (2.9 km) from Kyocera Dome Osaka and 1.9 mi (3 km) from Tsutenkaku Tower.

What's nearby

  • Amerikamura - 1 min walk - 0.0 miles
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Dotonbori - 1 min walk - 0.1 miles
  • Dotonbori Glico Sign - 3 min walk - 0.2 miles
  • Namba Grand Kagetsu Theater - 9 min walk - 0.5 miles

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪polepole - ‬1 min walk
  • ‪味穂 - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪炭火焼肉 DON-DON アメリカ村本店 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 288 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site.
Enjoy a satisfying meal at CENTRE M(サントル エム) serving guests of Mercure Tokyu Stay Osaka Namba. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
CENTRE M(サントル エム) - This buffet restaurant serves breakfast, lunch, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 380 out of 611 reviews
Rating 8 - Good. 151 out of 611 reviews
Rating 6 - Okay. 59 out of 611 reviews
Rating 4 - Poor. 15 out of 611 reviews
Rating 2 - Terrible. 6 out of 611 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Luigi Martin

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
location and cleanliness, but room is a bit dark. could use more light
Stayed 4 nights in Jan 2026

10/10 Excellent

Shane

Traveled with family
Modern, clean,friendly staff, great location by two main train stations loved our time in this hotel
Stayed 9 nights in Jan 2026

10/10 Excellent

WILFRIDO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, the toiletries are great, daily water bottle is great, great service both room and the front desk. Great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nancy

Stayed 4 nights in Jan 2026

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 4 nights in Jan 2026

8/10 Good

Xin

Stayed 1 night in Jan 2026

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities
Fantastic location and room
Stayed 2 nights in Jan 2026

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Traveled with my son, and we enjoyed the twin bed room with laundry. Everything was clean and enjoyed the water/tea in the room. We had no complaints and the area was walkable to the main areas. Day tour was able to pick us up from the hotel easily.
Stayed 6 nights in Jan 2026

10/10 Excellent

CARLOTA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Best Experienced! will book again
Stayed 2 nights in Jan 2026

8/10 Good

Terrence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff. Some additional lighting would be great as it was a little bit dark in the room (that's my personal voew)
Stayed 6 nights in Dec 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff, room was a good size, washing machine in our room. Good size bathroom. Location was convenient, a very short walk from Dontonburi. Plenty of shopping and food options nearby. Our only complaint was that the rooms were too dimly lit.
Stayed 11 nights in Dec 2025

10/10 Excellent

Tran

Traveled with family
Liked: Cleanliness, staff & service, amenities
The convenience of having a washer/dryer in the room
Stayed 4 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Clean room. Large for Japan, with a washer winch comes in handy . Good breakfast fun decor , great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Salvador

Stayed 3 nights in Dec 2025

10/10 Excellent

francisco

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff very helpful , the rooms are very dark need more lighting. Dry hard to see within the room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Amazing breakfast! Love the washer/dryer in the room! It was a lifesaver with 2 kids under 6. Would highly recommend this place to other families!!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Clinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not free..Cost almost $18 US. There wasnt any western options or English style options to choose from. So we ate out everyday and skipped your restaurant for breakfasts. We would still stsy here again as everything else was amazing..
Stayed 5 nights in Dec 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small but clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shuqin

Liked: Cleanliness, amenities, property conditions & facilities
I was completely surprised that this hotel was located in the most bustling area of ​​Osaka, within walking distance of everything, with extremely convenient transportation, and yet the hotel itself was so quiet. The room facilities were excellent.
Stayed 3 nights in Dec 2025

6/10 Okay

Chien-Wei

Liked: Cleanliness, property conditions & facilities
kind and helpful staff and located in a good central part of osaka. a few complaints i would have are the pillows are not very comfortable and the lighting in the room and washroom and not suitable for doing make up as it is very dark and shadowy. other than that it was a good stay and it was nice to have a laundry machine
Stayed 2 nights in Dec 2025

10/10 Excellent

Connor

Stayed 2 nights in Dec 2025

10/10 Excellent

Jasmine, Lomita

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location! Clean, friendly staffs
Stayed 5 nights in Nov 2025

8/10 Good

Kelvin

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Hicham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like
Stayed 1 night in Dec 2025