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Mercure Tokyu Stay Osaka Namba

Property class: 4

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Photo gallery for Mercure Tokyu Stay Osaka Namba

A modern indoor space with a fire feature, seating, and a wall of vertical gardens.
A modern outdoor seating area with a fire feature, a vertical garden wall, and a staircase leading to an upper level.
A modern lounge with a city view, featuring a sofa, chairs, and a small table.
A modern interior with a central staircase, seating areas, and large windows.
Premium Twin Room, 2 Twin Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Gym
  • Laundry
The current price is $140
$127 nightly
$140 total
Sep 13 - Sep 14

Explore the area

View in a map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

A modern hotel room with a large bed, a sofa, a round coffee table, and a small ottoman.

Deluxe Twin Room, Corner (with Washing Machine)

8.6 out of 10
Excellent
(7 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (with Washing Machine)

A modern hotel room with a large bed, a seating area with chairs, a small table, and a large window providing a view.

Deluxe Twin Room (with Washing Machine)

9.2 out of 10
Wonderful
(16 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, and a chair. There is a window with blinds, a wall-mounted picture frame, and a ceiling light fixture.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with two beds, a seating area, and a large window providing a city view.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

A modern hotel room with a large bed, a desk, a chair, a city view, and a geometric wall design.

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

A hotel room with two beds, a desk, a chair, a city view, and a modern ceiling design.

Superior Twin Room, 2 Twin Beds (with Washing Machine)

8.8 out of 10
Excellent
(18 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Privilege, with Washing Machine)

A modern hotel room with a large bed, a sitting area, a small table, and a view of the city at night.

Family Room (Privilege, with Washing Machine)

9.6 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

A hotel room with a bed, two chairs, a small table, a city view, and a framed picture on the wall.

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Accessible Twin Room, Non Smoking

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with blinds.

Accessible Twin Room, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Premium Twin Room, 2 Twin Beds

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds

A modern lounge with a city view, featuring a sofa, chairs, and a small table.

Suite, 2 Twin Beds

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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4.6 out of 5, Wonderful, 3,570 reviews
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About the neighborhood

Osaka

Mercure Tokyu Stay Osaka Namba is centrally located in Osaka, a 3-minute walk from Dotonbori and 11 minutes by foot from Namba Grand Kagetsu Theater. .This hotel is 1.8 mi (2.9 km) from Kyocera Dome Osaka and 1.9 mi (3.1 km) from Tsutenkaku Tower.

What's nearby

  • Amerikamura - 1 min walk - 0.0 miles
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Dotonbori - 1 min walk - 0.1 miles
  • Dotonbori Glico Sign - 3 min walk - 0.2 miles
  • Namba Grand Kagetsu Theater - 9 min walk - 0.5 miles

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Itami Airport (ITM) - 31 min drive

Restaurants

  • ‪polepole - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪味穂 - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪joy luck - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 288 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site.
Enjoy a satisfying meal at CENTRE M(サントル エム) serving guests of Mercure Tokyu Stay Osaka Namba. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
CENTRE M(サントル エム) - This buffet restaurant serves breakfast, lunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 518 out of 806 reviews
Rating 8 - Good. 185 out of 806 reviews
Rating 6 - Okay. 73 out of 806 reviews
Rating 4 - Poor. 21 out of 806 reviews
Rating 2 - Terrible. 9 out of 806 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and comfortable, perfect location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in great location. Good size rooms with great amenities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was great and polite.. favorite part is the washer/dryer and the provided detergent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, and breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this great hotel for 2 nights and I wish we were there longer. Short but such a great stay! Staff was super friendly and helpful! We ate at the restaurant on site and it was really delicious! Would recommend this hotel and would definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near dotonbori. Room was more spacious than the norm
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! Close to everything and was clean, lots of amenities and staff was very friendly and helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, beautiful view from the room, and spacious enough for two large suitcases. Loved it!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Right off the main street and close to everything. Highly recommend the breakfast at the restaurant. Room was very large and bed was comfy.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Nice size rooms, close to everything, a cool pool table and outdoor space. Would definitely stay again when visiting Osaka!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Exceptionally clean We were upgraded to room with washing machine and microwave which was very handy. Helpful staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location!! Walkable to a few spots and very clean!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Very nice hotel near the heart of osaka. Will definitely stay here again.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great vibe just needs a little more lighting in the room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good breakfast selection. Rooms a bit dark,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Oniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was impeccable, good location and multiple entrances make it convenient
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

YUEN YEE

Liked: Cleanliness, staff & service, amenities
Nice hotel nearby shopping area.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and QUIET. Hallways are very dark Good location
Stayed 4 nights in May 2026
Verified review

8/10 Good

Ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the dim lighting, it’s an great hotel in an excellent location
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looked amazing but very dark, not much light in room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location, cool vibe, helpful staff. Perfect spot for an overnight in Osaka with the family, including two teen boys.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Reann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cool vibes, and very convenient location
Stayed 4 nights in Feb 2026

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