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Hotel Oriental Express Osaka Shinsaibashi

3.5 star property

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Photo gallery for Hotel Oriental Express Osaka Shinsaibashi

Lobby
Property entrance
Point of interest
Lounge
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3-2-13 Minami-Semba, Chuo-ku, Osaka, Osaka, 542-0081
  • Place, Amerikamura
    ‪4 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪4 min walk‬
  • Place, Dotonbori
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪22 min drive‬

Room options

View all photos for Oriental Standard Double Room, Non Smoking - Free Cafe Space with complimentary coffee

Oriental Standard Double Room, Non Smoking - Free Cafe Space with complimentary coffee | In-room safe, desk, blackout drapes, free WiFi

Oriental Standard Double Room, Non Smoking - Free Cafe Space with complimentary coffee

8.4 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Oriental Standard Twin Room, Non Smoking - Free Cafe Space with complimentary coffee

In-room safe, desk, blackout drapes, free WiFi

Oriental Standard Twin Room, Non Smoking - Free Cafe Space with complimentary coffee

8.8 out of 10
Excellent
(33 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking - Free Cafe Space with complimentary coffee

Deluxe Twin Room, Non Smoking - Free Cafe Space with complimentary coffee | In-room safe, desk, blackout drapes, free WiFi

Deluxe Twin Room, Non Smoking - Free Cafe Space with complimentary coffee

10.0 out of 10
Exceptional
(1 review)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Universal Room, Non Smoking - Free Cafe Space with complimentary coffee

Oriental Universal Room, Non Smoking - Free Cafe Space with complimentary coffee | In-room safe, desk, blackout drapes, free WiFi

Oriental Universal Room, Non Smoking - Free Cafe Space with complimentary coffee

10.0 out of 10
Exceptional
(1 review)
  • 278 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Universal

In-room safe, desk, blackout drapes, free WiFi

Oriental Universal

  • Sleeps 2

View all photos for Oriental Deluxe Twin Room

In-room safe, desk, blackout drapes, free WiFi

Oriental Deluxe Twin Room

  • Sleeps 2

View all photos for Oriental Standard Double Room

In-room safe, desk, blackout drapes, free WiFi

Oriental Standard Double Room

  • Sleeps 2

View all photos for Oriental Standard Twin Room

In-room safe, desk, blackout drapes, free WiFi

Oriental Standard Twin Room

  • Sleeps 2

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About the neighborhood

Osaka

With a stay at Hotel Oriental Express Osaka Shinsaibashi in Osaka (Minami), you'll be within a 15-minute walk of Dotonbori and Osaka Shochikuza. .This hotel is 2 mi (3.2 km) from Kyocera Dome Osaka and 2.3 mi (3.7 km) from Tsutenkaku Tower.

What's nearby

  • Amerikamura - 4 min walk - 0.3 miles
  • Shinsaibashi-suji Shopping Street - 4 min walk - 0.3 miles
  • Orix Theater - 10 min walk - 0.6 miles
  • Dotonbori - 12 min walk - 0.7 miles
  • Dotonbori Glico Sign - 12 min walk - 0.7 miles

Getting around

  • Shinsaibashi Station - 5 min walk
  • Osaka-Namba Station - 17 min walk
  • Itami Airport (ITM) - 11 min drive

Restaurants

  • ‪Riceball Onigiri Gorichan Namba Store - ‬2 min walk
  • ‪濃厚中華そば よし田 - ‬1 min walk
  • ‪ESPRESSO BAR millpour - ‬1 min walk
  • ‪喫茶あおき - ‬2 min walk
  • ‪katachi cafe - ‬2 min walk

About this property

Hotel Oriental Express Osaka Shinsaibashi

Hotel with a coffee shop, near Dotonbori
Hotel Oriental Express Osaka Shinsaibashi offers 124 air-conditioned accommodations with safes and slippers. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,100 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children age 6 -12. Guests may bring their own food for children or pay JPY 500 for breakfast at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1100 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Oriental Express Shinsaibashi
Oriental Express Osaka Shinsaibashi
Oriental Express Shinsaibashi
Hotel Oriental Express Osaka Shinsaibashi Hotel
Hotel Oriental Express Osaka Shinsaibashi Osaka
Hotel Oriental Express Osaka Shinsaibashi Hotel Osaka

Hotel Oriental Express Osaka Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 605 reviews
Rating 8 - Good. 183 out of 605 reviews
Rating 6 - Okay. 50 out of 605 reviews
Rating 4 - Poor. 16 out of 605 reviews
Rating 2 - Terrible. 11 out of 605 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Maki

Stayed 1 night in Nov 2025

10/10 Excellent

dilesia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location . close to Dontobori and other major attractions . Close to subway. Room was nice and cozy , staff were great . The hotel is located in a quiet area but close enough to the tourist attractions . I 1000% would stay here again. Staff were amazing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rosa Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The service was amazing!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Emiliano

Stayed 2 nights in Nov 2025

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located near eateries and shopping. There were 2 seniors and 1 adult. I thought we booked a single room for 3 people but instead we got 2 rooms.We checked in later at night about 9 pm because of a flight delay. We bought some food at the market and thought we could bring it back to the hotel. Unfortunately, the hotel strickly closed a snack/dining area at 10 pm. We ended up using the microwave on the 2nd floor and eating in our rooms. Also, the seniors switched rooms the next night to a handicap unit and paid the extra fees. The original bathroom was small and resembled a modular type unit. You had to step up onto a platform to enter the bathroom and it became a tripping hazard for us. We're more used to a level floor from the bedroom to bathroom. The breakfast was more than adequate and tasty. We were impressed that all food groups were represented.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Friendly staff, good size room for Japan and comfortable. Great location close to shinsaibashi and dontonbori.
Stayed 3 nights in Nov 2025

8/10 Good

Gloria

Stayed 3 nights in Nov 2025

10/10 Excellent

Dianne

Stayed 5 nights in Nov 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient spot in Osaka. Stay one night and provided exceptional service. Would recommend stay again!
Stayed 1 night in Nov 2025

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Carmen

Stayed 2 nights in Oct 2025

10/10 Excellent

Emilia, Belen Heredia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice room, great breakfast !
Stayed 1 night in Oct 2025

6/10 Okay

Gowthame

Disliked: Amenities
The hotel was okay, I stayed in places that were better during my travel through Japan. If your looking for a basic room this is great. The staff were sort of helpful but had a better experience else where in Japan.
Stayed 2 nights in Sep 2025

8/10 Good

Mark, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location, nice breakfast option, and appreciated the availability of beverages and ramen snacks outside of the usual dining hours. Our room had a slight musty smell on entering but dissipated after putting on the a/c and dehumidifier. Comfortably sided room for two even though not overly large.
Stayed 3 nights in Oct 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean though the bathroom felt a little small. Things were nice and felt well maintained mostly
Stayed 4 nights in Oct 2025

2/10 Terrible

Tasmia

Stayed 2 nights in Oct 2025

10/10 Excellent

Sachiko

Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Stayed 3 nights in Oct 2025

8/10 Good

Mary Anne

Traveled with family
Liked: Cleanliness, staff & service
Very conveniently located next to a few train lines ( since Osaka is huge convenience depends on what you want to do). Staff are very helpful. The breakfast is GREAT! The rooms are small.
Stayed 3 nights in Oct 2025

8/10 Good

YANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice facilities, clean public area.Only thing not perfect is the size of room, very tiny.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place in a great location in Osaka, so so many restaurant options around. The hotel is clean and well appointed. One thing to note, the breakfast isn’t very good, for the price you can find way better options mere blocks away. Many of the items on the poster for the breakfast are not actually part of the buffet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff are sopportive. Free beverages!
Stayed 3 nights in Sep 2025

10/10 Excellent

Hongxia

Stayed 1 night in Sep 2025