Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries for guests will be accepted and stored up to 3 days prior to check-in. Any deliveries received more than 3 days prior to check-in will incur a per day fee. The property cannot be held responsible for lost or damaged goods.
This property provides central air conditioning from spring to summer and central heating in the winter. In-room climate control is available only in the following room types: Nikko Premium Double Room, Non Smoking; Nikko Premium Double with Stacking Bed Non-Smoking (Triple use); Nikko Premium Twin with Stacking Bed Non-Smoking (Triple use); Nikko Premium Twin, Non Smoking; Nikko Executive Suite, Non-Smoking; Nikko Executive Suite with Stacking bed, Non-Smoking (Triple use); Nikko Junior Suite, Non-Smoking; and Nikko Junior Suite with Stacking Bed, Non-Smoking (Triple use).
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
