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Doutonbori Crystal Hotel

Property class: 3

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Photo gallery for Doutonbori Crystal Hotel

A pathway leading to a hotel entrance with illuminated signage.
A modern lounge area with sofas, chairs, and tables arranged for socializing.
A modern restaurant interior with multiple seating areas, including booths and tables, and a large potted plant.
A modern interior with a seating area, tables, and a large window.
A modern hotel room with a large bed, a bedside table with a lamp, a wall-mounted coat rack, and a large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2 Chome 9-24 Shimanouchi, Osaka, Osaka, 542-0082
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪6 min walk‬
  • Place, Nipponbashi
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

A hotel room with two single beds, a desk, a chair, a clock, and a coat rack.

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (with Spa Bath)

A modern hotel room with a large bed, a bedside table with a lamp, a wall-mounted coat rack, and a large window.

Standard Double Room, Non Smoking (with Spa Bath)

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, Non Smoking

A modern hotel room with a large bed, a bedside table with a lamp, a wall-mounted coat rack, and a large window.

Basic Double Room, Non Smoking

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a small table, a chair, a bedside table, a lamp, a heater, and a chandelier.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Osaka

With a stay at Doutonbori Crystal Hotel, you'll be centrally located in Osaka, just a 3-minute walk from Dotonbori and 12 minutes by foot from Nipponbashi. .This hotel is 0.4 mi (0.6 km) from Kuromon Market and 0.5 mi (0.7 km) from Shinsaibashi-suji Shopping Street.

What's nearby

  • Dotonbori - 1 min walk - 0.1 miles
  • Kuromon Market - 6 min walk - 0.4 miles
  • Dotonbori Glico Sign - 10 min walk - 0.6 miles
  • Namba Grand Kagetsu Theater - 10 min walk - 0.6 miles
  • Nipponbashi - 10 min walk - 0.6 miles

Getting around

  • Nippombashi Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 7 min walk
  • Itami Airport (ITM) - 33 min drive

Restaurants

  • ‪大輝家直系家系ラーメン大阪家OSAKAYA - ‬4 min walk
  • ‪Shinsaibashi Kanizen 心斎橋 蟹善 - ‬1 min walk
  • ‪一陽 - ‬2 min walk
  • ‪故郷羊肉串店 - ‬1 min walk
  • ‪盛興順鉄鍋炖 - ‬1 min walk

About this property

Doutonbori Crystal Hotel

Doutonbori Crystal Hotel offers 43 accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 43 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and dryers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Japanese breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person

Family friendly

  • Dining table
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Dining table
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Property Registration Number 大阪府指令 大保環第18-1882

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Doutonbori Crystal Hotel Osaka
Doutonbori Crystal Osaka
Doutonbori Crystal
Doutonbori Crystal Hotel Hotel
Doutonbori Crystal Hotel Osaka
Doutonbori Crystal Hotel Hotel Osaka

Doutonbori Crystal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 191 out of 373 reviews
Rating 8 - Good. 133 out of 373 reviews
Rating 6 - Okay. 31 out of 373 reviews
Rating 4 - Poor. 14 out of 373 reviews
Rating 2 - Terrible. 4 out of 373 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly staffs and location are good.
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice staff, clean room and quiet. No breakfast available.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location few minutes from dontomburi
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice! Very close to dotonbori/ glico sign.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable and convenient.
Stayed 7 nights in Mar 2023
Verified review

6/10 Okay

Liked: Staff & service
This property was in a convenient location. The staff were very friendly. However, during our stay, there was active construction on the adjacent building with constant, loud jackhammering. It was not as relaxing as we would’ve liked it to be. The rooms were smaller than most hotels we stayed in. I wish we could have known construction was going on when we booked. We would have stayed somewhere else. The staff were very friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice service!
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The rooms are small but the thing that bothered us the most was the loud refrigerator right next to the bed and the weird smell of some chemical. Other than that, great location and great staff. They helped us with the luggage transfer to our next hotel, very thankful for that!
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
This hotel is in a quiet area, walking distance to downtown dotonbori. Twin beds are very small and pillows are uncomfortable. Front desk staff are not very welcoming to foreigners.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the spacious room which is unusual for hotels in Japan, The staff were very helpful during our 16 night stay in Osaka, especially when we don't speak Japanese. They even arranged for our luggage to be transferred to Tokyo. As for location, the hotel is 2 little blocks from the main Dotonbori food/shopping area. That is, you are just a few minutes walk from all the action/noise. Such an enjoyable stay. Thank you Doutonbori Crystal Hotel and the staff.
Stayed 16 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The guys at the front go ABOVE AND BEYOND. They helped me with shipping my luggage from Osaka to Tokyo. I don’t speak or write in Japanese, so you can imagine how difficult it was for me. LOVE this hotel. Highly recommended!!
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The staff was very accommodating and kind. It would be nice if they had a actual king bed since that was what I reserved for. The bed was 2 small bed pushed together so it was uncomfortable sleeping in the cracks of the bed.
Stayed 3 nights in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Small rooms, no chair to sit or desk…not as big as stated. Only gave 2 bottle of water once check in but not anymore.
Stayed 5 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
This property looks okay from the listing on Expedia -- however, it is located in a DODGY area of Osaka. We were in Osaka for 3 days, and the first two days made us think... um is Osaka an unsafe area of Japan?? Then we went to Shinsaibashi (only 10mins away) and it was SO much better. Dotonburi is nice, but it is so accessible so I wouldn't recommend staying 'close' to the area. Also, the staff are a bit clueless and not very good at English or communication. Overall, a terrible experience and we won't be back.
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
特にこれと言ったサービスがなかったので、イマイチ感が否めないです
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was excellent and in close proximity to coffee shops, eateries, konbinis (a Lawson a couple of minutes away), and the staff were extremely friendly and helpful. The rooms were clean and quite spacious. Recommend
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ficamos no hotel onde a localização é perfeito os funcionários são prestativo nos indicaram transporte de mala e lavanderia .
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
蓮蓬頭出水量太小 洗澡淋浴要花多點時間！
Stayed 6 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
もう少し丁寧な清掃をお願いします。 トイレ清掃が全然でした。
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Amenities
フロントの人が日本語をあまり理解されていない。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La mejor opción para hospedarse cerca de la zona turística de Osaka sin duda, muy limpio y bonito el hotel, mi recomendación personal, la habitación con baño Spa
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rummet var rent och fint, personal var väldigt trevliga under vistelsen.
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Vreselijke kamers zien er op zich goed uit, maar zitten onder de schimmel. Vooral de badkamer en de airconditioning. Heb zelfs een kamerruil gehad, maar was niet beter. Ik las meerdere reviews dat er een muffige geur kon hangen, maar blijkbaar komt dat door de schimmel. Ik ga nog een klacht indienen via expedia, want zoveel schimmel als dat er in deze kamer zat was niet normaal.
Stayed 3 nights in Oct 2025

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