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Candeo Hotels Osaka Shinsaibashi

4.0 star property

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Photo gallery for Candeo Hotels Osaka Shinsaibashi

Daily buffet breakfast (JPY 2970 per person)
Property video
Public bath
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
$181
$164 nightly
$181 total
Feb 24 - Feb 25

Explore the area

View in a map
2-7-12 Shinsaibashi-Suji, Chuo-ku, Osaka, Osaka, 542-0085
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for King Room, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room Single Use, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room Single Use, Non Smoking

  • 205 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Twin Room with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe Triple with Sofa Bed, Non Smoking

Living area

Deluxe Triple with Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds

View all photos for Executive Triple with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Triple with 2 Sofa Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with 2 Sofa Beds, Non Smoking

  • 366 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Executive Triple Room, Mobility Accessible, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple Room, Mobility Accessible, Non Smoking

  • Sleeps 6
  • 3 Twin Beds

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About the neighborhood

Osaka

A stay at Candeo Hotels Osaka Shinsaibashi places you in the heart of Osaka, steps from Dotonbori and Dotonbori Glico Sign. .This hotel is 0.5 mi (0.9 km) from Namba Grand Kagetsu Theater and 0.6 mi (1 km) from Kuromon Market.

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Amerikamura - 1 min walk - 0.1 miles
  • Dotonbori - 1 min walk - 0.1 miles
  • Dotonbori Glico Sign - 2 min walk - 0.1 miles
  • Kuromon Market - 9 min walk - 0.5 miles

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 6 min walk
  • Itami Airport (ITM) - 29 min drive

Restaurants

  • ‪龍の巣 心斎橋本店 - ‬1 min walk
  • ‪ラーメン まこと屋 心斎橋本店 - ‬1 min walk
  • ‪Bar 真昼の月 - ‬1 min walk
  • ‪EVOLUTION farm - ‬1 min walk
  • ‪楊國福マーラータン 心斎橋店 - ‬1 min walk

About this property

Candeo Hotels Osaka Shinsaibashi

Candeo Hotels Osaka Shinsaibashi offers 180 accommodations with hair dryers. Beds feature premium bedding. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 180 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toilets with an electronic bidet.
This hotel offers designated smoking areas.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka

Candeo Hotels Osaka Shinsaibashi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 497 reviews
Rating 8 - Good. 101 out of 497 reviews
Rating 6 - Okay. 38 out of 497 reviews
Rating 4 - Poor. 7 out of 497 reviews
Rating 2 - Terrible. 12 out of 497 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayden

Stayed 5 nights in Nov 2025

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was incredible, the room had an amazing view of Osaka.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff in this hotel was amazing. They were gracious, accommodating, and went way out of their way for a couple of exhausted Americans, on the last night of their trip, melting down after being lost in the Tokyo Central Station. When we arrived after 14 days of flawless reservations and travel, we were informed that I had booked the wrong night before our flight back to Denver the next day. They courteously scoured the hotel for a remaining unoccupied room and provided us with an upgraded room for a nominal cost. Our room, an Executive Twin, was the nicest room (suite) we stayed in after wonderful, luxury accommodations in Tokyo, Kyoto, and Osaka. It was beautifully appointed and had a large floor plan. I can't say enough about the staff. They are terrific!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Zacharias

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome!
Stayed 5 nights in Nov 2025

2/10 Terrible

Laura

Stayed 2 nights in Oct 2025

10/10 Excellent

marc

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Howard

Stayed 3 nights in Nov 2025

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Nov 2025

6/10 Okay

Linda

Traveled with partner
Liked: Amenities, property conditions & facilities
After we checked in, we asked for an upgrade (Expedia VIP) as the room was very small. The second room was better. Convenient location for the transport system.
Stayed 3 nights in Nov 2025

6/10 Okay

Danielle

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The rooms felt dirty. I didn’t like how we had to bring our towels from our room to the onsen. The breakfast was mid. We ending up leaving a day early to go back to Tokyo because we weren’t enjoying our stay.
Stayed 3 nights in Nov 2025

8/10 Good

Derick

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and great location. Only point against it was because the sink and tub drained slow.
Stayed 3 nights in Nov 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing. Very clean,friendly staff,great location. Would definitely stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very courteous staff went above and beyond to help us with luggage trabsportation. Beds were comfortable, room was very nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Clean room, knowledgable and helpful staff - happy to help me book an early cab for my departure day which I was very appreciative for.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ying Lu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candeo Shinsaibashi has the best location if you want Dotonbori/Shinsaibashi area. The hotel was also clean and neat and the rooms were not too small. Great value for money hotel with all the amenities that you would want and need for this price point. I would happily come back again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and delicious breakfast!
Stayed 2 nights in Nov 2025

10/10 Excellent

Justin

Stayed 3 nights in Nov 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot in Osaka

The hotel was nicr, the room was small but it was well cared for and updated. The location was great and there is a coin laundry in the building that was easy to use. I woukd stay there again.
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a standard king. The room was tiny for two people, but otherwise perfect! Everything was very clean and lovely. Staff was amazing! We would definitely stay here again, but upgrade to a larger room next time.
Stayed 2 nights in Oct 2025

2/10 Terrible

Paulina

Traveled with family
Disliked: Staff & service, room comfort

Not sure why they have good reviews

This hotel is a self proclaimed 4-star hotel. For the hefty price you’re paying, I expected better service and rooms. They charge you extra for EVERYTHING. We got there an hour before their allowable check in time of 3pm and were told we couldn’t get a room because it was before check in time. I asked if this was because there were no rooms available and the receptionist said that there were rooms available but we would need to pay $30 extra to check in early. AN HOUR BEFORE CHECK IN THEY CHARGE WHEN THEY HAVE ROOMS AVAILABLE ARE YOU KIDDING? They charge extra if you lose a room key and need another, they charge extra for checking out 5 minutes after 11am. Do you need an extra towel? Don’t even ask because you’re only allowed 1 per person for the whole stay. They were treating this place like we didn’t just pay $350 a night for it. This place is the Spirit/Ryan air of hotels. Also the room we got had black mold in the bathroom and they were giving me a hard time about changing rooms. Do not stay here.
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely helpful and quick to respond. Laundry at the hotel was convenient but small with long wait times. The hotel is very close to all shopping, luxury or not it’s all close.
Stayed 4 nights in Oct 2025

10/10 Excellent

Trina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Very near the places we wanted to visit. Close to Dotonbori Glico sign.
Stayed 4 nights in Sep 2025