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Westgate Lakes Resorts and Spa

Property class: 2

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Photo gallery for Westgate Lakes Resorts and Spa

Beach
Banquet hall
Outdoor dining
Dining
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Laundry

Explore the area

View in a map
9500 Turkey Lake Road, Orlando, FL, 32819
  • Place, Dr. P. Phillips Hospital
    ‪3 min walk‬
  • Place, Phillips Crossing
    ‪2 min drive‬
  • Place, Universal Studios Florida
    ‪8 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

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Rosen Inn at Pointe Orlando
International Drive District
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 6,418 reviews
$97 nightly
The price is $109
Apr 29 - Apr 30
Total with taxes and fees
Rosen Inn at Pointe Orlando

About the neighborhood

Orlando

With a stay at Westgate Lakes Resorts and Spa in Orlando, you'll be within a 5-minute drive of The Orlando Eye and CoCo Key Water Resort. .This hotel is 2.8 mi (4.5 km) from Universal’s Volcano Bay and 2.8 mi (4.5 km) from Orange County Convention Center.

What's nearby

  • Dr. P. Phillips Hospital - 3 min walk - 0.2 miles
  • Orange County Convention Center - 1 min drive - 0.2 miles
  • Phillips Crossing - 2 min drive - 1.5 miles
  • Universal Orlando Resort - 4 min drive - 3.0 miles
  • Universal Studios Florida - 8 min drive - 4.9 miles

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 34 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬1 min walk
  • ‪Maggiano's - ‬6 min drive
  • ‪Rocks - ‬6 min drive
  • ‪Taverna Opa Orlando - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬1 min walk

About this property

Westgate Lakes Resorts and Spa

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
At Westgate Lakes Resorts and Spa, enjoy a satisfying meal at the restaurant.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator.
Westgate Lakes Resorts and Spa has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Airport shuttle available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Safe at front desk

Accessibility

  • Elevator

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Westgate Lakes Resorts Resort Orlando
Westgate Lakes Resorts Resort
Westgate Lakes Resorts Orlando
Westgate Lakes Resorts
Westgate Lakes Resorts Spa
Westgate Lakes Resorts Orlando
Westgate Lakes Resorts and Spa Hotel
Westgate Lakes Resorts and Spa Orlando
Westgate Lakes Resorts and Spa Hotel Orlando

Westgate Lakes Resorts and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 131 out of 229 reviews
Rating 8 - Good. 37 out of 229 reviews
Rating 6 - Okay. 21 out of 229 reviews
Rating 4 - Poor. 20 out of 229 reviews
Rating 2 - Terrible. 20 out of 229 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

DAVID ANTHONY

Traveled with family and small children
Disliked: Staff & service
We didn’t realize you had to pay for the water park inside the hotel you’re already spending thousands on. Not much direction on things to do, front staff just going through motions and not looking you in the face while talking so hard to follow. Honestly I will not be back to many other resorts to choose from.
Stayed 4 nights in Apr 2026

10/10 Excellent

Kami

Stayed 2 nights in Jan 2026

10/10 Excellent

Thessalonias

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room the staff was amazing the resort activities were awesome
Stayed 2 nights in Jan 2026

8/10 Good

Kaylyn

Stayed 5 nights in Jan 2026

10/10 Excellent

Heather

Stayed 4 nights in Jan 2026

10/10 Excellent

Angel

Stayed 2 nights in Jan 2026

4/10 Poor

Evan

Liked: Cleanliness, staff & service, amenities
The room was excellent; the staff were very nice and helpful. Charging additional fees at check-in without warning is a bad business practice. Even if the rate advertised included these fees, I still would have stayed here and this review would be 5 stars. Instead, this predatory practice forces the review down to 2 stars.
Stayed 1 night in Jan 2026

6/10 Okay

Katsiaryna

.
Stayed 2 nights in Jan 2026

6/10 Okay

Zahia

Stayed 4 nights in Jan 2026

4/10 Poor

John

Business traveler
Liked: Cleanliness, amenities
The heat did not work the first two days, then once the A/C was needed for the last night it would not go lower then 76 degrees. The land line never worked so I could never call to the front desk nor get a wake up call other than using my cell phone, which is not what I really wanted to pay for. I also didn’t have warm water for two days, but luckily that one was fixed. I asked the front desk to be compensated for the two days I did not have Arad water nor heat and they told me I had to deal with Expedia to get compensation back and was never compensated for the poor establishment.
Stayed 4 nights in Jan 2026

2/10 Terrible

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Stayed 3 nights in Jan 2026

4/10 Poor

Andre

Business traveler
Liked: Cleanliness, staff & service, amenities
Good morning had to leave the resort early. Just got an email that I will not be refunded some of money I left on the 18th. I will never come back there again. And I will recommend my friends and family never go there either. I had to fly back to Baltimore for something important in your chose to not even give me a refund for the days I did not use that is not right because anything can happen in this world and y'all chose to keep people with money for whatever reason.
Stayed 6 nights in Jan 2026

4/10 Poor

Hatem Lotfy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room has a light smell, poor AC, Poor internet connection. The booked room was called 1 bedroom villa, however it's just a one bedroom apartment in a 6 story building. Parking was always full. Hotel charged an additional +$30 per night, which was not clear on the booking from Expedia. Location is convenient for the parks - 15-20 min drive.
Stayed 3 nights in Jan 2026

8/10 Good

Cindy

Stayed 3 nights in Jan 2026

8/10 Good

Quincy

Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle Guess, Zephyrhills

Stayed 2 nights in Jan 2026

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, the fellow that attended to me when I arrived was a good representative for your resort. This was a relaxing experience. The texts I received during my stay made me feel I was valued as a customer. Thank you.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kesean

Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very great stay loved it
Stayed 4 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
The room was clean, organized, and came stocked with items to make your stay comfortable. Beware, Hotels.com does not include the daily resort fee on the “final” price for booking. This is added once you check into the resort. Overall, our stay was wonderful and 100% would recommend to families!
Stayed 6 nights in Dec 2025

10/10 Excellent

Jukorra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in was very nice and helpful and helpful, room was clean, resort was nice with lots of things to do, we enjoyed mini golf and walking at night to see all the lights, will definitely stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Deonna

Stayed 2 nights in Dec 2025

10/10 Excellent

Shatara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean, it was always something to do. We had a good time. My only issue was the staff not being that friendly for example, you say good morning and they don’t speak back. It comes off as they don’t like their job or everyone is angry I can be wrong but I’m mad I didn’t buy a timeshare when my kids was younger. I love this place.
Stayed 2 nights in Dec 2025