Gaylord Palms Resort & Convention Center

4.0 star property

Choose dates to view prices

Photo gallery for Gaylord Palms Resort & Convention Center

3 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Front of property - evening/night
View from property
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Air conditioning
  • Gym
$371
$327 nightly
$371 total
Total with taxes and fees
Mar 20 - Mar 21

Explore the area

View in a map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Place, Old Town
    ‪2 min drive‬
  • Place, Wizardz Magic Theater
    ‪2 min drive‬
  • Place, Fun Spot America
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

Guest room, 2 Queen, Main Atrium view, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 831 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Guest room, 2 Queen, Florida view, Emerald Bay

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 625 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(49 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Main Atrium view, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Atrium view, Balcony

9.0 out of 10
Wonderful
(22 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Atrium view, Balcony

9.4 out of 10
Exceptional
(18 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Florida view, Emerald Bay

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

7.0 out of 10
Good
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Florida view

9.4 out of 10
Exceptional
(78 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.0 out of 10
Wonderful
(13 reviews)
  • Park view
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 407 sq ft
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Kissimmee

Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs, within a 15-minute drive of Celebration Golf Club and Disney Springs™. .This family-friendly hotel is 7.5 mi (12.1 km) from Epcot® and 7.8 mi (12.5 km) from Disney's Animal Kingdom® Theme Park.

What's nearby

  • Old Town - 2 min drive - 1.7 miles
  • Wizardz Magic Theater - 2 min drive - 1.9 miles
  • Fun Spot America - 2 min drive - 1.7 miles
  • Disney Springs™ - 3 min drive - 2.4 miles
  • Universal Studios Florida - 17 min drive - 12.6 miles

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Green Room - ‬3 min walk
  • ‪Fruit Shakes - ‬20 min walk

About this property

Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and a water park (surcharge) with waterslides are featured at the hotel. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 1718 individually decorated guestrooms, featuring refrigerators and Smart televisions. Cable television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 2 hot tubs, and a water park (surcharge). Additional amenities at this hotel include concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Old Hickory Steakhouse, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kissimmee? This hotel has 406660 square feet (37780 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Old Hickory Steakhouse - This steakhouse serves dinner only.
MOOR - This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (406,660 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2025
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1102 out of 1411 reviews
Rating 8 - Good. 150 out of 1411 reviews
Rating 6 - Okay. 72 out of 1411 reviews
Rating 4 - Poor. 38 out of 1411 reviews
Rating 2 - Terrible. 49 out of 1411 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

dana

Disliked: Amenities
We arrived early and got fast room but had to change it 4 times due to bad smell. We didn’t get information about hotel, took long time, and the only room we could smell to help with the smell is balcony so there will be fresh air to the room. Nice view but freezing and load music from shows entered the room and disturbed till 22:00 every night. Horrible experience
Stayed 3 nights in Dec 2025

10/10 Excellent

SEPTIMIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angie made our check-in such a good experience! The rooms are impeccably clean and the smell of new furniture is making everything amazing. The AdventHealth group did something for us that we will remember our entire life! Thank you, thank you, thank you Gaylord staff! Thank you Marriott!
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

8/10 Good

Bethany

Stayed 3 nights in Nov 2025

10/10 Excellent

nellys, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
lo maximo 100% recomendado
Stayed 3 nights in Nov 2025

10/10 Excellent

Yanly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent place to stay with family and friends, the service the food the staff are amazing we really enjoy so much . Thank you 🙏
Stayed 2 nights in Nov 2025

10/10 Excellent

Saradelia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing, super clean a lot of activities for the kids especially now in Christmas
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

MERLYN

Stayed 2 nights in Nov 2025

10/10 Excellent

milly

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

4/10 Poor

Susana

Stayed 2 nights in Nov 2025

10/10 Excellent

Rafaela

Stayed 1 night in Dec 2025

10/10 Excellent

Sonia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Always a good time staying there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hebe

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was AMAZING! The ground are beautiful, the amenities, just everything was exceptional about the stay and plan to visit Gaylord again in the future!
Stayed 4 nights in Nov 2025

10/10 Excellent

maritza

Stayed 2 nights in Nov 2025

10/10 Excellent

Heather, Renton

Stayed 2 nights in Nov 2025

8/10 Good

January

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is amazing. However, I was informed by front desk I would not obtain Marriott member points because I didn’t book through Marriott.
Stayed 1 night in Nov 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was good, we enjoyed our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Ray

Stayed 2 nights in Nov 2025

10/10 Excellent

Tiana

Stayed 1 night in Nov 2025

10/10 Excellent

Yulia Garcia, miami gardens

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the Gaylord Palms Orlando was nothing short of outstanding. From the moment I walked in, the service, atmosphere, and attention to detail made the entire experience exceptional. A special shout-out to Luu, our waiter, who truly elevated our dining experience. His warm personality, professionalism, and genuine care made us feel welcomed and well taken care of. He checked on us often, offered great recommendations, and made the meal memorable. I also want to highlight the Cuban chef who prepared one of the best meals I’ve had at a resort. The flavors were authentic, beautifully presented, and clearly made with passion. It’s rare to find such high-quality cuisine inside a large resort, but this chef absolutely delivered. The resort itself is stunning — from the lush atrium to the clean, comfortable rooms and the amazing water-park area. Every corner feels thoughtfully designed and perfectly maintained. Overall, Gaylord Palms exceeded my expectations. If you’re looking for top-tier service, incredible dining, and an atmosphere that truly feels like a getaway, this is the place. I highly recommend it and will definitely be returning.
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Stayed 2 nights in Nov 2025