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Encore Resort and Water Park at Reunion by Rentyl

5.0 star property

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Photo gallery for Encore Resort and Water Park at Reunion by Rentyl

Outdoor pool, a heated pool, cabanas (surcharge), pool umbrellas
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Front of property
Elite House, 6 Bedrooms, Private Pool (Westside) | Living area | 50-inch flat-screen TV with cable channels, TV
Luxury House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
$714
$629 nightly
$714 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
7635 Fairfax Dr, Kissimmee, FL, 34747
  • Place, Jack Nicklaus Course
    ‪2 min drive‬
  • Place, Reunion Resort Golf Course
    ‪3 min drive‬
  • Place, Mystic Dunes Golf Club
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

Room options

View all photos for Luxury House, Private Pool (10 Bedroom Eastside)

Luxury House, Private Pool (10 Bedroom Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Eastside)

  • 5100 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, 3 Bedrooms

In-room safe, individually decorated, individually furnished

Luxury House, 3 Bedrooms

  • 1500 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for Elite House, 4 Bedrooms, Private Pool (Westside)

Elite House, 4 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 4 Bedrooms, Private Pool (Westside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Westside)

Luxury House, 4 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Westside)

10.0 out of 10
Exceptional
(1 review)
  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for House (5 Bedroom Reunion Village)

In-room safe, individually decorated, individually furnished

House (5 Bedroom Reunion Village)

  • 2268 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Eastside)

Luxury House, 5 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Eastside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Westside)

Luxury House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Westside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 5 Bedrooms, Private Pool (Westside)

Elite House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 5 Bedrooms, Private Pool (Westside)

  • 2600 sq ft
  • Sleeps 12
  • 2 Double Beds and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Eastside)

Luxury House, 4 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Eastside)

8.0 out of 10
Very good
(1 review)
  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Eastside)

Luxury House, Private Pool (7 Bedrooms Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Eastside)

Luxury House, 6 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Eastside)

  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Westside)

Luxury House, 6 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Westside)

8.0 out of 10
Very good
(1 review)
  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Westside)

Luxury House, Private Pool (8 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Elite House, 6 Bedrooms, Private Pool (Westside)

Elite House, 6 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 6 Bedrooms, Private Pool (Westside)

  • 2800 sq ft
  • Sleeps 14
  • 2 King Beds and 2 Queen Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Westside)

Luxury House, Private Pool (7 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Eastside)

Luxury House, Private Pool (8 Bedrooms Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (8 Bedrooms Westside)

Elite House, Private Pool (8 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 3 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (9 Bedrooms Westside)

Luxury House, Private Pool (9 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 6 Twin Beds

View all photos for Elite House, Private Pool (9 Bedrooms Westside)

Elite House, Private Pool (9 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (13 Bedrooms Westside)

Elite House, Private Pool (13 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (13 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

View all photos for Luxury House, Private Pool (10 Bedroom Westside)

Luxury House, Private Pool (10 Bedroom Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Westside)

  • 4700 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, Private Pool (11 Bedrooms Westside)

Luxury House, Private Pool (11 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

View all photos for Elite House, Private Pool (11 Bedrooms Westside)

Elite House, Private Pool (11 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

View all photos for Elite House, Private Pool (12 Bedrooms Westside)

Elite House, Private Pool (12 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (12 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

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About the neighborhood

Kissimmee

Located in Kissimmee, Encore Resort and Water Park at Reunion by Rentyl is within a 15-minute drive of Disney's Hollywood Studios® and Disney Springs™. .This family-friendly resort is 10.2 mi (16.5 km) from Disney's Animal Kingdom® Theme Park and 12.8 mi (20.6 km) from Epcot®.
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What's nearby

  • Jack Nicklaus Course - 2 min drive - 1.3 miles
  • Reunion Resort Golf Course - 3 min drive - 1.9 miles
  • Mystic Dunes Golf Club - 3 min drive - 2.8 miles
  • AdventHealth Celebration - 5 min drive - 5.0 miles
  • ChampionsGate Golf Club - 6 min drive - 4.4 miles

Getting around

  • Kissimmee Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪Wawa - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬7 min drive

About this property

Encore Resort and Water Park at Reunion by Rentyl

Luxury resort with 2 restaurants and a full-service spa
Encore Resort and Water Park at Reunion by Rentyl offers 800 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 5-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers.

This Kissimmee resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and in-room massages can be requested.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 800 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a complimentary water park, outdoor tennis courts, and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy American cuisine at Finns Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Kissimmee? This resort has 835 square feet (78 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Finns Restaurant - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Bis Grill - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Shark Lounge - Overlooking the pool, this tapas bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.
Onsite venue #4 - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
On the Go Market - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Finns Restaurant
  • On the Go Market
  • Shark Lounge
  • The Bis Grill

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (835 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.35 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: USD 11.35 per stay
  • Heated pool maintenance fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore Resort at Reunion
Encore Resort and Water Park At Reunion by Rentyl Resort
Encore Resort and Water Park At Reunion by Rentyl Kissimmee

Reviews

Encore Resort and Water Park at Reunion by Rentyl Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 180 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

Reviews

6/10 Okay

Dana

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
First staff was very friendly. The water park was fun. The house was pretty but quite dirty. Caked on stains on chair legs. Carpet stains. We found cockroaches live and dead. Our overall stay was lovely. The pool in the yard was clean and our favorite part. Cleanliness and safety was of high concern. The minion room and Elsa room made for children was not for children. The bed in minion room was a broken bunk bed. My son had a huge bruise from one of the posts. Ordering food from the resort was not easy. We had issues connecting to wifi. I spent a lot of time cleaning messes that weren’t ours.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities need to be more updated but it didnt affect our experience. Safe, quiet, clean and so much fun for us and kids.
Stayed 5 nights in Aug 2025

10/10 Excellent

Danni

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were all in real vacation mode when we stayed at encore resort. We wish the water park was open longer so we don’t miss it after visiting theme parks and we also wish theres more than 7am shuttle since our kids were really struggling with early mornings on vacation days for free theme park transportation. Also make sure you reserve the night before!
Stayed 4 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 4 nights in Aug 2025

8/10 Good

Yainel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Coromoto

Stayed 4 nights in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE THIS PLACE
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriela

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Stayed 10 nights in Aug 2025

10/10 Excellent

Kasheiba, Deer Park

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful time as always
Stayed 5 nights in Aug 2025

10/10 Excellent

Nafeesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia Reyes, DOWNEY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 14 nights in Jul 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
I Love Encore Resort. This Was My Second Time Staying. We Somehow Manage To Stay In The Exact Same House. The Staff Is Very Polite & There To Help You. There Was A Few Hiccups With The House. But I Didnt Mind Because Yu Expect Wear & Tear From Other Guest. Maintenance Are Pretty Quick When You Call For Them. My Family Stayed In Two Seperate Houses This Year Because It Was A lot Of Us. But We Had Fun & It’s Always A Pleasure With Everything They Offer Here. As Well As It’s Not Far From A lot Of Attractions, Super Markets & Gas Station. I Will Always Come Back To This Resort
Stayed 4 nights in Aug 2025

10/10 Excellent

Reggie

Stayed 3 nights in Aug 2025

2/10 Terrible

Donato

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We love the area and gated community and always felt safe and this was our 2nd visit. The house was a disaster. Cleanliness in and around pool was dirty. Pool filter was not working, Inside air hockey game was not safe, broken garburator, broken dishwasher, dining chair missing, issues with front desk management office phones not working. Double deposit on my credit card and they said my bank had to fix. The resort finally fixed the issue. I dealt with Erin and he was good to deal with. I spent half of my vacation waiting for workers to fix all the issues. This is a quick snap but there was more and it was all tracked in Expedia emails as Expedia always was dealing directly with the resort. Thank you Expedia. If someone wants to talk to me I can give a formal update. DI
Stayed 7 nights in Jul 2025

10/10 Excellent

KIMBERLY E.

Stayed 6 nights in Jul 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, really enjoyed the stay. Great water park and safe
Stayed 7 nights in Aug 2025

10/10 Excellent

Kamau

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this resort and intend on returning annually!
Stayed 3 nights in Aug 2025

4/10 Poor

Marcella

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Derek

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have their own bar and restaurant on site with a mini mart. You get your own house with a pool if you choose the option and the property is high end.
Stayed 4 nights in Aug 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Karen

Stayed 21 nights in Jul 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was nice, but the house requires some upkeep. The blinds were broken, so there was not much privacy at night in the living room. I had to report to the office that some of the furniture and other items were broken. We had to request extra bedding and towels because not enough were provided for a party of 10. The shuttle service to theme parks was very misleading. It only leaves once per day at 7:30 AM and returns once per day at 7:00 PM. I am on vacation, and I don't want to leave my hotel at 7:00 AM. Despite all of the above, it was a nice property, and most of the staff were great!
Stayed 7 nights in Jul 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
WiFi didn’t work A few bedroom lights didn’t work Used tissue in the tissue box Staff left cleaning gloves in the bathroom Fan outside didn’t work
Stayed 5 nights in Jul 2025