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Best Western Plus Universal Inn

2.5 star property

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Photo gallery for Best Western Plus Universal Inn

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace
Free daily full breakfast
Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$121
$109 nightly
$121 total
Total with taxes and fees
Mar 9 - Mar 10

Explore the area

View in a map
5618 Vineland Rd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪5 min walk‬
  • Place, Orlando International Premium Outlets
    ‪14 min walk‬
  • Place, Universal Studios Florida
    ‪16 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Accessible King Room

Bathroom | Free toiletries, hair dryer, towels

Accessible King Room

  • Sleeps 2

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Family Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Two Queen Room

  • Sleeps 4

View all photos for King Room

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

King Room

  • Sleeps 2

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Reception
Rosen Inn, closest to Universal
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 3,549 reviews
$79 nightly
The price is $89
Mar 8 - Mar 9
Total with taxes and fees
Rosen Inn, closest to Universal

About the neighborhood

Orlando

With a stay at Best Western Plus Universal Inn in Orlando (Florida Center), you'll be within a 5-minute drive of Universal Orlando Resort and Orlando International Premium Outlets. .This hotel is 1.1 mi (1.8 km) from Universal Studios Florida and 1.3 mi (2 km) from The Wizarding World of Harry Potter™.

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.3 miles
  • Universal CityWalk - 14 min walk - 0.8 miles
  • Orlando International Premium Outlets - 14 min walk - 0.8 miles
  • Universal Studios Florida - 16 min walk - 0.9 miles
  • The Wizarding World of Harry Potter™ - 19 min walk - 1.0 mile

Getting around

  • Church Street Station - 14 min drive
  • Orlando Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Miller's Ale House - ‬1 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Carrabba's Italian Grill - ‬6 min walk
  • ‪Tabla Indian Chinese Thai - ‬11 min walk

About this property

Best Western Plus Universal Inn

Best Western Plus Universal Inn offers 70 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.65 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1012 reviews
Rating 8 - Good. 275 out of 1012 reviews
Rating 6 - Okay. 140 out of 1012 reviews
Rating 4 - Poor. 53 out of 1012 reviews
Rating 2 - Terrible. 53 out of 1012 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Stayed 1 night in Dec 2025

6/10 Okay

Alperen

Stayed 3 nights in Sep 2025

10/10 Excellent

robert, Riviera Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and front was nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Exactly what we expected. No problems.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Gisselle

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2025

2/10 Terrible

jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Upon arrival I was surprised the property was in a huge parking lot but I got over it because of how close it is to Universal Studios and City Walk. Walking distance. There is also a delicious Japanese steakhouse and conveniences such as Walgreens nearby. The front desk house was incredibly rude and dismissive not once did he smile or attempt to be welcoming. Kids were running all around the lobby wrestling and fighting and running up and down the halls early in the morning. The bathtub was dirty. I had to clean it myself before I even got in and so was the bathroom sink. The mini fridge had a stale old smell to it. I didn't even bother looking at the breakfast since the place wasn't as clean as I would expect I didn't want to eat food there. Check out was just as rude and awkward as check in. The security deposit was just supposed to be a temporary hold but my card was charged let's see if I get my $100 back the way they say I wouldn't recommend this place there are dozens of others near the theme parks. However the bed was comfortable and so are the pillows
Stayed 3 nights in Nov 2025

8/10 Good

Joseph, San Diego

Stayed 2 nights in Nov 2025

8/10 Good

Dipan

Liked: Cleanliness, property conditions & facilities
everything about hotel was good , i just wished they had better shuttle service timing just one fixed timing does not help
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcel

Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok. I wish there was variety of meat served instead of the same sausage each day.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rach

Stayed 1 night in Nov 2025

6/10 Okay

Janetsy

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

8/10 Good

Anirban

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff were helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Christina, philadelphia

Liked: Cleanliness
10/10 friendly and efficient staff. Also who doesn’t love a quick free breakfast before heading over to the parks. Will be staying again.
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Stayed 3 nights in Oct 2025

4/10 Poor

Mackenzie

Stayed 2 nights in Nov 2025

8/10 Good

Sadeta

Stayed 3 nights in Oct 2025

8/10 Good

eric

Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria

Stayed 1 night in Oct 2025

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Great reception when checking in. Did not park or eat at hotel but all looked clean and safe
Stayed 1 night in Nov 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, room comfort
Nice stay friendly staff however The pool lights should be on at night
Stayed 4 nights in Oct 2025

8/10 Good

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities
Large room , clean, comfy beds and good faci. Bathroom with bath and toiletries. Sofa bed uncomfortable without the mattress topper. Breakfast hit n miss.
Stayed 7 nights in Oct 2025

2/10 Terrible

Andrea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was filthy. We started in 211, went to a park and came back to roaches on the furniture. When we called the front desk, they were well aware and it was a common problem. They moved us to room 212 and ensured us it was clean. The next morning we woke up to baby roaches on the wall. If you want to stay here because the parking is free and it’s cheap, don’t. P.s. the breakfast buffet is horrible.
Stayed 2 nights in Oct 2025