2/10 Terrible
zayra
Traveled with family
Dec 6, 2025
My stay was horrible from beginning to basically the end. I was giving a super dirty room with dog hair covering the couch and all the carpet in the room, microwave stank and was so dirty, hairs in the bathroom and drawers! I had to clean up a bit with my Lysol wipes. Also phones did not work so every time I needed anything from them I will need to walk down stairs. I was move to a new room on my second day but since I had to leave I was ask by front desk staff to bring my items down ( pack before leaving) and once they had a clean room they will hold one for me and put my stuff in the new room. I did as they ask since I did not want to stay in the dirty room I had. When I came back around 8pm I checked in to find out if I had a new clean room now so they gave me my key( FYI they charge parking and you are not guaranteed parking) I ask staff for my items I had left in the morning and they confirmed with someone over the phone if my luggage was in the room already, they confirmed with me my luggage was in my room. ( I had had a very bad day since my 1 yrs old got sick with fever while staying here) me and my family went to the new room and came to find out my luggage was not there! Since phones did not work me and my husband had to walk downstairs to have the staff look for our luggage, front desk people were freaking out since my items were lost for a while, at this point I was so stressed and overwhelmed with all. The only person who understood my situation was the manager




zayra
Stayed 3 nights in Nov 2025




















