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Gem Park Ooty

4.0 star property

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Photo gallery for Gem Park Ooty

Exterior
Restaurant
Indoor pool
Garden
Lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is $192
$162 nightly
$192 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

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Sheddon Road, Near Collector Office, Ootacamund, Tamil Nadu, 643001
  • Place, St. Stephen's Church
    ‪8 min walk‬
  • Place, Government Botanical Gardens
    ‪11 min walk‬
  • Place, Ooty Rose Garden
    ‪3 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, memory foam beds, in-room safe

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Frette Italian sheets, memory foam beds, in-room safe

Deluxe Room

  • Sleeps 3
  • Free WiFi

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The price is $83
Jun 22 - Jun 23
Total with taxes and fees
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About the neighborhood

Ooty

Located in Ootacamund, Gem Park Ooty is in the mountains, within a 5-minute drive of Government Botanical Gardens and Ooty Rose Garden. .This family-friendly hotel is 2.2 mi (3.6 km) from Thread Garden.

What's nearby

  • St. Stephen's Church - 8 min walk - 0.5 miles
  • Union Church - 8 min walk - 0.5 miles
  • Government Botanical Gardens - 11 min walk - 0.6 miles
  • Mudumalai National Park - 2 min drive - 1.2 miles
  • Ooty Rose Garden - 3 min drive - 1.1 miles

Getting around

  • Ooty Udhagamandalam Station - 7 min drive

Restaurants

  • ‪Le Cafe - ‬13 min walk
  • ‪Preethi Palace Hotel - ‬10 min walk
  • ‪Adyar Anandha Bhavan - ‬9 min walk
  • ‪Sidewalk Cafe Ooty - ‬8 min walk
  • ‪Little Earth Cafe - ‬13 min walk

About this property

Gem Park Ooty

Gem Park Ooty offers 95 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets. 42-cm LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 95 guestrooms featuring LED televisions. Your memory foam bed comes with Frette Italian sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Ootacamund? This hotel has 3197 square feet (297 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Gem Park Ooty has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 750 for adults and INR 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Games
  • Health club
  • Indoor pool
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,197 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-cm LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: INR 2500
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: INR 2500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1800.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 2750.00
  • Christmas Eve (December 24) Gala Dinner per child: INR 1500.00 (from 7 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 4000.00
  • New Year's Eve (December 31) Gala Dinner per child: INR 2500.00 (from 7 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 750 for adults and INR 500 for children
  • Early check-in fee: INR 2500 (subject to availability)
  • Late check-out fee: INR 2500 (subject to availability)
  • Rollaway bed fee: INR 1800.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Gem Hotel Ooty Park
Gem Park Ooty
Gem Park-Ooty India
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park Ooty Hotel
Gem Park Ooty Hotel
Gem Park Ooty Ootacamund
Gem Park Ooty Hotel Ootacamund

Gem Park Ooty Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 56 reviews
Rating 8 - Good. 25 out of 56 reviews
Rating 6 - Okay. 11 out of 56 reviews
Rating 4 - Poor. 9 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff-friendly and helpful!
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Ravi

Disliked: Cleanliness, amenities, property conditions & facilities
Room quality, not happy about staff and how they inducted us.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Pratap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hill top hotel with a good view

Lovely hill top hotel with a good view of Ooty. Good food and pleasant service. Close to Botanical gardens and the lake. Can get a glimpse of sunset. Walking distance to local shops and restaurants. Needs some updating. The water pump is noisy and could hear it in the rooms.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Poorvi

Liked: Cleanliness, staff & service, amenities
Staff was hospitable but dining was not upto the mark. Food is extremely overpriced and is very average in taste. However, location of the property is very convinient.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Benjamin

Disliked: Cleanliness, property conditions & facilities
Having travelled around India on business staying at Marriott priced clean, modern hotels for between £50 and £70 a night I decided to lavish myself with a mountain top luxury resort as I was in Ooty after traveling upon the train At £170 a night I was hoping for something really rather splendid and was poorly disappointed. My room's AC was broken, the carpets were stained and damaged, I had very limited options for English channels. Communal areas seemed a little unkept and tired. Service was sporadic and unpredictable. The bar area seemed to be run on a budget.... Giant old fridge in plain view of customers half full of beer. All a bit of a 'cafe on the beach' feel. The restaurant was nice with fantastic views and the service was good. At best though the food was so so . Had this hotel been £80 I would have given it 4 stars but left feeling ripped off Not what I was expecting
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Beautiful hotel. Good food. Swimming pool broken. Park not maintained long grass not cut properly. House keeping can be improved.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldig hotel met uitstekende kwaliteit eten.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in ooty

Pleasant stay, service was good, able to check in early, room service food wasn’t the best so we ordered takeaway.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The hotel has beautifully landscaped gardens, lovely rooms with a scenic view over hills and a very good breakfast. All of the staff were extremely helpful and attentive from the personalized check in experience to the bar staff and breakfast staff for whom nothing was too much trouble. My one small negative comment would be the cleanliness of the room. The duvet cover and pillowcases had marks and stains on them and the louvred wardrobe doors had thick dust on them. This aside we had a lovely stay.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service

Older property but OK.

This is an older property which has been somewhat refurbished. The free breakfast was good. The Wi-Fi is very unreliable. Overall, service was good. I will probably stay here again.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place staff friendly and bent over backwards to help. Amazing omelette for breakfast
Stayed 3 nights in Oct 2018
Verified

4/10 Poor

Nithya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Can be improved. See below
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheers

Excellent.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cela fait une douzaine de fois que je viens dans cet hôtel. J'ai du y venir presque à l'origine alors qu'il faisait partie de la chaîne Holiday Inn.
Stayed 5 nights in Feb 2018
Verified

8/10 Good

Franky

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

It was a pleasant homely experience for my family
Verified

8/10 Good

vishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with beautiful gradens.

What I loved about this hotel is it's location and service. It's located at a high altitude region with amazing views of the town below. Service was excellent. Hotel staff was friendly and answered your calls promptly. The food was pretty decent though dinner could be better with more variety. Gardens are well maintained and beautiful. The bar is quite expensive. Also, there were very few options to chose from. But the ambience and service was pretty good. But there were a few niggles as well. When I checked in there were no towels in the room. There were no tooth brush kits provided either. Had to call the house keeping for these items. Also, there was no wifi. Nevertheless the overall experience was just fantastic!.
Verified

4/10 Poor

Amol Gadre

Disliked: Cleanliness, property conditions & facilities

Good location wasted by incompetent staff

Poor housekeeping and maintenance. Electrical fittings were unsafe, unclean beds and coffee maker, muddy water in bathroom. Maintenance and housekeeping required repeated reminders for service........................
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel with a view!

Everything was perfect such as the location of the hotel, the infrastructure and the great breakfast. All at a very affordable price. There were a few things which could have been taken care by the staff such as our request for an additional room heater as the one present inside the room was insufficient. 24/7 bar needs to be open, my friend was completely disappointed when we got to know that the bar was closed after 11:00PM and it was very cold and in need of liquid to heat up. Apart from these, everything else was perfect and would love to visit again.
Verified

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On holiday in ooty with family

Excellent ambience, neat rooms,friendly staff,very wide buffet breakfast spread to cater to all taste,good Chinese and multicuisine restaurant -You need to have your own vehicle. Good parking facilities
Verified

8/10 Good

Nitin

Liked: Staff & service
Amazing private space. The bar is costly but the ambience is too good to ignore. The staff is friendly and prompt. I would certainly visit again.
Verified

4/10 Poor

Nikhil

Disliked: Staff & service, property conditions & facilities, room comfort

I do not recommend this hotel.

This hotel must have been a great hotel in distant past. I do not recommend to stay in this hotel for current era.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness

Nice Scenic Hotel location but low quality..

We stayed here for couple of days on 2nd and 3rd June 2016. Overall, the hotel is at a beautiful location ( 5 Star) but we got filthy bathrooms (221 and 210) which smells so bad.. Its terrible they tried to fix it but couldn't. The travel person, Francis, was very helpful who made it easier for us.. The staff was helpful but the quality of the stay don't match to the price..
Verified

10/10 Excellent

Babu

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect hotel for a Break

We had to stay 3 days in ooty in Gem Park . Overall experience was good and Pleasing atmosphere.
Verified

8/10 Good

SHASHI

Liked: Cleanliness, staff & service, room comfort

BEST FOR RELAX

IT WAS GOOD ENVIRONMENT AND OUTDOOR IS EXCELLENT .FOOD SHOULD BE IMPROVED AS WE HAD DINNER WHICH COULD HAVE BEEN MORE DELICIOUS.THE SPREAD WAS INADEQUATE.