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Hoshino Resorts KAI Alps

4.0 star property

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Photo gallery for Hoshino Resorts KAI Alps

Public bath
Property amenity
Property grounds
Public bath
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $475
$431 nightly
$475 total
Jun 22 - Jun 23

Explore the area

View in a map
Taira 2884-26, Omachi, Nagano, 398-0001
  • Place, Omachi Onsen-kyo
    ‪1 min walk‬
  • Place, Sake Museum
    ‪8 min walk‬
  • Place, Shiki Theater Museum
    ‪4 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪75 min drive‬

Room options

View all photos for Japanese Style Room with Loft FA4

Japanese Style Room with Loft FA4 | Minibar, in-room safe, free WiFi

Japanese Style Room with Loft FA4

10.0 out of 10
Exceptional
(1 review)
  • 449 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Japanese Style RA3

Japanese Style RA3 | Bathroom | Free toiletries, hair dryer, slippers, bidet

Japanese Style RA3

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Japanese Style Suite FB4

Japanese Style Suite FB4 | Minibar, in-room safe, free WiFi

Japanese Style Suite FB4

  • 641 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Japanese Style Room TA3

Minibar, in-room safe, free WiFi

Japanese Style Room TA3

9.6 out of 10
Exceptional
(4 reviews)
  • 449 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the neighborhood

Omachi

With a stay at Hoshino Resorts KAI Alps in Omachi, you'll be 0.1 mi (0.1 km) from Omachi Onsen-kyo and 6.5 mi (10.5 km) from Alps Azumino National Government Park. .This ski ryokan is 13.3 mi (21.5 km) from Hakuba Goryu Ski Resort and 16.3 mi (26.2 km) from Hakuba Happo-One Ski Area.

What's nearby

  • Omachi Onsen-kyo - 1 min walk - 0.0 miles
  • Sake Museum - 8 min walk - 0.4 miles
  • Shiki Theater Museum - 4 min drive - 1.3 miles
  • Hakuba Goryu Ski Resort - 30 min drive - 14.5 miles
  • Hakuba Happo-One Ski Area - 36 min drive - 17.6 miles

Getting around

  • Shinanoomachi Station - 14 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 73 min drive

Restaurants

  • ‪Yショップ ニシ (縁川商店) - ‬7 min drive
  • ‪大町食事処　渓 - ‬2 min drive
  • ‪くんくん亭 - ‬6 min drive
  • ‪銀八 - ‬7 min drive
  • ‪居酒屋 岳 - ‬7 min walk

About this property

Hoshino Resorts KAI Alps

Hoshino Resorts KAI Alps offers 48 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). There are hot springs on site.
Make yourself at home in one of the 48 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and minibars, and housekeeping is provided daily.
Spend the day on the slopes, or enjoy other recreational amenities, which include hot springs. This ryokan also features complimentary wireless internet access and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
A complimentary full breakfast is served daily from 7:30 AM to 9:00 AM.
A train station pick-up service is provided at no charge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 22 km
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • Kaiseki meal

Things to do

  • Hot springs
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room refrigerator

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Alps Inn Omachi
Hoshino Resorts KAI Alps Inn
Hoshino Resorts KAI Alps Omachi
Hoshino s KAI Alps Omachi
Hoshino Resorts KAI Alps Ryokan
Hoshino Resorts KAI Alps Omachi
Hoshino Resorts KAI Alps Ryokan Omachi

Hoshino Resorts KAI Alps Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 93 reviews
Rating 8 - Good. 15 out of 93 reviews
Rating 6 - Okay. 10 out of 93 reviews
Rating 4 - Poor. 1 out of 93 reviews
Rating 2 - Terrible. 2 out of 93 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the onsen was amazing!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Amenities, property conditions & facilities
Excellent service and the food is amazing. A must stay!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

hsiang lin franklin

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel located in quite remote area, the town is quite dead. The facilities are well maintain and clean but you can tell its not very modern. The price is high and thus not very worth to stay here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kwan Nang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for its atmosphere and onsen
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Doug

Liked: Staff & service, amenities, property conditions & facilities
Food and service were excellent.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
This is an extremely relaxing onsen. Food and overall service were exceptional. Beautiful setting.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very excellent stay near ogizawa station. Onsen is good and food is excellent. Staff can speak English.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best resorts you can possibly stay at. Everything is 10/10. It is all in one for everything you need. Note that the area it is in only has hotels for the most part, so it is difficult to get to a convenience store if you have no car. About an 8 minute uber which will run you about $20 USD round trip if you need something. Although often the resort has all you need. And they have bus service for free to the ski resort. I couldnt praise this resort more highly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chung yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff are helpful
Stayed 1 night in Feb 2024
Verified

6/10 Okay

YUNGSEON

Liked: Cleanliness
Room condition & food is average. Nothing impressed
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities
NA
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Chan

Disliked: Staff & service
Stay 2 nights in KAI ALPS. Hair on the bed but I used my own bedsheet. My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and well maintained property. Free sake from 7-9 pm was a bonus attraction which kept guests happy and entertained.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and onsen facilities... the free hot sake event is great especially in winter time However, it will be great to offer more frequent shuttle bus service to nearby JR station :)
Verified

10/10 Excellent

Li-yin

Liked: Cleanliness, amenities
Attentive service. Super spa. Amazing cuisine.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Star Service

I was deeply impressed by the service offered by KAI Alps staff, which provided us a good memory during our stay at Omarchi Onsen this winter. This is undoubtedly one of the best pick in the Onsen.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

KIM HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very attentive, offering a very good service e.g. the staff serving hot sake for guest.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Mei Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect from check in to check out. Staff met us at the front gate, check in was easy with Kato helping us with dinner reservations and explaining where the onsen, reading room and other services were located. Breakfast and dinner were exceptional... all of the staff were so attentive. Arina was so lovely too. The food was incredible, delicious and tasty. The room was spacious and the bathroom with the private onsen was perfect. Our stay was perfect... Highly recommend staying here!!!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were large, clean and comfortable. Ibsen was well equipped and clean. I liked the indoor and outdoor options. Food was amazing. I would recommend adding the half board to your reservation. Transportation to station and ski resort was seamless.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

YIZHANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great from the start of our in room check in. Excellent service from all the staff with special mention to Ochia. Complimentary car park, 6 star half board menu. Both breakfast and dinner were so sumptuous and exquisitely planned! The onsen facilities were fantastic too. My family enjoyed our 2 nights of relax stay enroute to our alpine route. Hoshino hospitality is out of this world! Will defintely stay at Hoshino when we travel to Japan again.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

hoi shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relax
Stayed 1 night in May 2023
Verified

8/10 Good

SHU FEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in takes long time.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Wei Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, which is 15 min from Ogizawa station for the Tateyama Alpen Route. It has plenty of parking and staff welcomed us at the parking lot and guided us through the entire check-in process. You will have to make request early if you have a preferred dining time for breakfast and dinner. For dinner, it was either 5:30 or 7:30. There are more options for breakfast but if you check in late, they may be out of spots for certain times. Dinner was very fancy and consisted of multiple small bites. Overall very delicious food and great service. We also love the free activities near the lobby. When we were there, they had rice congee/porridge in the morning, tea in the afternoon and sake in the evening. We also enjoyed the private bath tub in our room since we were traveling with small children. Out of the three hotels we stayed in this trip, this had the "coldest" hot spring at around 40 degrees Celcius, which was perfect for the kids.
Stayed 2 nights in Apr 2024

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