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Smile Hotel Naha City Resort

Property class: 3

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Photo gallery for Smile Hotel Naha City Resort

A spacious lobby with a high ceiling, a central reception desk, and a large window overlooking greenery.
A buffet area with various food stations, a drink bar, and seating arrangements.
A traditional Chinese building with a red roof and a large red gate.
A hotel room with two beds, a desk with a chair, a small table, a TV, and a window with a city view.
A building entrance with a stone lion statue, glass doors, and a tiled floor.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $48
$44 nightly
$48 total
Oct 25 - Oct 26

Explore the area

View in a map
Kume 2-32-1, Naha, 900-0033
  • Place, Naminoue Beach
    ‪6 min walk‬
  • Place, Naminouegu Shrine
    ‪6 min walk‬
  • Place, Kokusai-dori Shopping Street
    ‪9 min walk‬
  • Airport, Naha (OKA)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a TV, and a lamp.

Standard Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room, 1 Double Bed, Smoking

A hotel room with a bed, a desk with a computer, a chair, a TV, and a lamp.

Standard Double Room, 1 Double Bed, Smoking

7.0 out of 10
Good
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room, Multiple Beds, Smoking

A hotel room with two beds, a nightstand with a lamp, a phone, and a wall-mounted artwork.

Standard Twin Room, Multiple Beds, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a phone, and a wall-mounted artwork.

Standard Twin Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Hollywood Family Room, Non-Smoking (Three Single Beds)

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Hollywood Family Room, Non-Smoking (Three Single Beds)

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Hollywood Family Room, Non-Smoking (Four Single beds)

A hotel room with a large bed, a desk, a chair, a television, and a painting on the wall.

Hollywood Family Room, Non-Smoking (Four Single beds)

8.0 out of 10
Very good
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

A hotel room with two beds, a desk, a chair, a telephone, and a door.

Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, City View, Top Floor

A hotel room with two beds, a desk, a television, and a window with curtains.

Superior Twin Room, Non Smoking, City View, Top Floor

8.0 out of 10
Very good
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

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  • Free WiFi
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  • Air conditioning
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About the neighborhood

Naha

With a stay at Smile Hotel Naha City Resort, you'll be centrally located in Naha, steps from Shiseibyo Temple and Fukushūen Garden. .This hotel is 0.3 mi (0.5 km) from Naminouegu Shrine and 0.5 mi (0.8 km) from Kokusai-dori Shopping Street.

What's nearby

  • FukushÅ«en Garden - 1 min walk - 0.1 miles
  • Naminoue Beach - 6 min walk - 0.4 miles
  • Naminouegu Shrine - 6 min walk - 0.4 miles
  • Kokusai-dori Shopping Street - 9 min walk - 0.5 miles
  • Tomari Port - 15 min walk - 0.9 miles

Getting around

  • Kenchomae Station - 10 min walk
  • Naha Airport (OKA) - 11 min drive

Restaurants

  • ‪犏州園 GARDEN - ‬4 min walk
  • ‪千日 - ‬2 min walk
  • ‪み぀たる - ‬3 min walk
  • ‪HANGERBAR CLAMP - ‬3 min walk
  • ‪アグヌしゃぶしゃぶ みるく - ‬4 min walk

About this property

Smile Hotel Naha City Resort

Smile Hotel Naha City Resort offers 227 air-conditioned accommodations with slippers and hair dryers. 24-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Restaurant Kafuka serving guests of Smile Hotel Naha City Resort. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Restaurant Kafuka - This buffet restaurant serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,000 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,300 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Restaurant Kafuka

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 for adults and JPY 1000 for children
  • Uncovered self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Resort
Smile Naha City
Hotel Okinawa Washington
Smile Hotel Naha City Resort Okinawa Prefecture

Smile Hotel Naha City Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 215 out of 861 reviews
Rating 8 - Good. 336 out of 861 reviews
Rating 6 - Okay. 223 out of 861 reviews
Rating 4 - Poor. 62 out of 861 reviews
Rating 2 - Terrible. 25 out of 861 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location Rooms with king bed are barely big enough to hold two people and bags. Double check your room size before you book
Stayed 15 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good for an overnight stay. Rooms large enough.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at front desk was very nice. Having 4bed in a room was perfect for family trip. Breakfast buffet was so hearty and delicious. And good location, many convenient stores ware nearby and close to beach.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Not far but not too close to everythings.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Its good price and quite comfortable.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good with lots of options. The rooms were well equiped just a little bit older than some of the other places we stayed. It is right next to the Fukushuen gardens which was really nice to walk around and feed the fish. Also walkable distance to Kokusai Dori.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes big and peaceful
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This property was a great find at 9 pm and although it was challenging to communicate with the staff and breakfast buffet was not great, it was nothing bad on the hotel or staff just a fact that they don’t speak English and we don’t speak Japanese. I recommend this hotel to everyone who is staying in the area for a quick and solid place to sleep and eat
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!! BEST VALUE FOR THE MONEY EVER!!!!!

I happen to find this place in Naha, Okinawa because my usual hotel was already full. My cousin had done his research and suggested this place. At first, I wasn’t so excited about it, but when I saw the hotel and lobby, I was truly amazed how nice it was for the money yet u
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and kind staff at the Front Desk. Nice breakfast with various foods. Clean room and full amenity. Sauna is not available.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found no problem this hotel.Only problem is location is little far from cdntral area Kokusai avenue.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs an update

It was clean, staff was friendly, and great location. Downside was the the room was really dated, bed wasn't very comfortable and our mini fridge didn't work.
Stayed 8 nights in Oct 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
smells really bad in the hotel
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not very clean. Dirty carpet, shower, and overall smelled strange and felt very humid and muggy. Staff are very kind
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service
The bathrooms needed some cleaning. You could smell the mold due to the lack of conscious cleaning.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Disliked: Cleanliness
111
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write bad reviews. 61st time in Japan and 11th time in Okinawa. I have never ever had a problem. This time I had the shock of my life. Yes, Okinawa is part of Japan but Okinawans have none of the civilized and deeply respectful manners Japanese people have. THE STAFF WITHOUT ANY EXCEPTION were true monsters. Stay away from this hotel. All the staff hate foreigners , they are pathetic xenophobes and racists. They simply despise foreigners and take immense pleasure in humuliating and ridiculing their guests. Every single staff member was atrocious, but the worst of all was the painfully obese lady witn ridiculously painted hair . This is what happened:’1.We needed an extra pillow due to recent surgery. The staff told us the hotel( 600 + rooms!)do not have any extra pillows. They laughed and said if we paid 300¥ , they might try to find one. Can you believe this?? We had to book an extra room to get an extra pillow. 2.it was raining in the evening and we politely asked the obese angry lady to call one restaurant to make a resevation. She said NO! It is your problem that you don’t speak Japanese. We had to ask hotel guest, a real lovely Japanese lady, not an okinawan, who was very kind and heloful to make the reservation. 3.Upon our departure we asked the staff to print our boarding passes. Again, blunt refusal- we don’t do that for gayjins. We were referred to repeatedly with the derogatory term gayjins. The most pathetic monster of all was the fat angry woman.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely right bad reviews.This was my 61st time in Japan and 11th time in Okinawa. I have never ever had a problem. This time I had the shock of my life. Yes, Okinawa is part of Japan but Okinawans have none of the civilized and deeply respectful manners Japanese people have. THE STAFF WITHOUT ANY EXCEPTION were true monsters. Stay away from this hotel. All the staff hate foreigners , they are pathetic xenophobes and racists. They simply despise foreigners and take immense pleasure in humuliating and ridiculing their guests. Every single staff member was atrocious, but the worst of all was the painfully obese lady witn ridiculously painted hair . This is what happened:’1.We needed an extra pillow due to recent surgery. The staff told us the hotel( 600 + rooms!)do not have any extra pillows. They laughed and said if we paid 300¥ , they might try to find one. Can you believe this?? We had to book an extra room to get an extra pillow. 2.it was raining in the evening and we politely asked the obese angry lady to call one restaurant to make a resevation. She said NO! It is your problem that you don’t speak Japanese. We had to ask hotel guest, a real lovely Japanese lady, not an okinawan, who was very kind and heloful to make the reservation. 3.Upon our departure we asked the staff to print our boarding passes. Again, blunt refusal- we don’t do that for gayjins. 4. Finally,the staff were talking to each other in okinawan and japanese about us-we recorded it. I can’t post
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service

a very old builing with not well trained staff

Hotel is okay. 3-bed room has reasonable space. However, the building is very old including amenities. We had no hot water for about 5 minutes while my sister was taking a shower. What makes our staying experience even worse was their staff. They did not have any staff who can communicate fluently in English. By the way, we were asked to pay our room charge three times because of hotel staff's error. We used google translators for communication for the whole time. When I made a request to spark to hotel management, all of the sudden, there was no more problem about room charge. It made me guessing the hotel just made a change in room charge or mislabeled room price on Hotels.com but they were still trying to collect payment after we checked in. This stay was truly a horrible experience.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
スタッフの方の察応は良かったです。　 客宀フロアの絚毯は叀く汚れが気になりたした。 台颚でしたので廊䞋の窓から雚が染み蟌んでいたした。 朝食はコヌヒヌずパンが合いたせんでした。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
快適に利甚させお頂きたした。 䞀郚のスタッフの方の察応が残念だった事ず、゚レベヌタヌから郚屋たで少し歩く必芁があり、チェックむンなど荷物が倚い時は倧倉だった為にこの評䟡ずさせお頂きたした。
Stayed 2 nights in Jul 2026

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