Beppu SUGINOI HOTEL(ORIX HOTELS & RESORTS)

4.0 star property

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Photo gallery for Beppu SUGINOI HOTEL(ORIX HOTELS & RESORTS)

Hot springs
Property video
View from room
Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Mountain View 35sqm | Reception
2 restaurants; breakfast and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
1 Kankaiji, Beppu, Oita-ken, 874-0822
  • Place, Kankaiji Onsen
    ‪1 min walk‬
  • Place, Global Tower
    ‪18 min walk‬
  • Place, Beppu Park
    ‪20 min walk‬
  • Airport, Oita (OIT)
    ‪60 min drive‬

Room options

HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

10.0 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds
  • Free WiFi

HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

  • Ocean view
  • 764 sq ft
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

9.8 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds
  • Free WiFi

SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

  • Mountain view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Mountain view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

  • Ocean view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

  • Ocean view
  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds
  • Free WiFi

NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

  • Mountain view
  • 388 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

  • Ocean view
  • 495 sq ft
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Standard Twin Mountain View

  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds
  • Free WiFi

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard with Tatami Area Mountain View

  • Mountain view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

  • Mountain view
  • 549 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

  • Ocean view
  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Premium Standard Room Ocean View 33sqm

  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds
  • Free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Premium Std with Tatami Mountain 36sqm

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Standard Twin Room Mountain View 26sqm

  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Deluxe Ocean View 46sqm

  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Ocean View 35sqm

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Mountain View 35sqm

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Twin Room 4-7F 21sqm

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Double Room 8F 21sqm

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

NIJI KAN Casual Double with Shower 8F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

Similar properties

About the neighborhood

Beppu

With a stay at Beppu SUGINOI HOTEL(ORIX HOTELS & RESORTS) in Beppu (Minamitateishi), you'll be within a 5-minute drive of Takegawara Onsen and Aso Kuju National Park. .This family-friendly hotel is 2.7 mi (4.4 km) from Hells of Beppu and 4.8 mi (7.7 km) from Umitamago.

What's nearby

  • Kankaiji Onsen - 1 min walk - 0.1 miles
  • Global Tower - 18 min walk - 1.0 mile
  • Jigokumushikobo Kannawa - 18 min walk - 1.0 mile
  • Ichinoide Kaikan - 20 min walk - 1.1 miles
  • Beppu Park - 20 min walk - 1.1 miles

Getting around

  • Beppu Station - 4 min drive
  • Kamegawa Station - 22 min drive
  • Oita Airport (OIT) - 41 min drive

Restaurants

  • ‪Terrace & Dining Sora - ‬8 min walk
  • ‪森のカレー屋さん - ‬4 min drive
  • ‪シーダパレス - ‬11 min walk
  • ‪茶寮森澤 - ‬3 min drive
  • ‪あしながおじさん - ‬3 min drive

About this property

Beppu SUGINOI HOTEL(ORIX HOTELS & RESORTS)

Beppu SUGINOI HOTEL(ORIX HOTELS & RESORTS) offers 791 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hot springs and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 791 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including hot springs and a health club. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at TERRACE & DINING SORA, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
TERRACE & DINING SORA - This buffet restaurant serves breakfast and dinner.
CEADA PALACE - This buffet restaurant serves breakfast and dinner. Open daily.
WA DAINING HOSHI - This buffet restaurant serves breakfast and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:00 PM
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 to 10,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CEADA PALACE
  • TERRACE & DINING SORA
  • WA DAINING HOSHI

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Health club
  • Hot springs
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 to 10000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is not included for children using existing bedding.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Suginoi
Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel
Beppu SUGINOI HOTEL Hotel
Beppu SUGINOI HOTEL Beppu
Beppu SUGINOI HOTEL Hotel Beppu

Beppu SUGINOI HOTEL(ORIX HOTELS & RESORTS) Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely resort!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, property conditions & facilities
Beautiful view from our room, great hot spring.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome public bath area, great meals, I travelled solo this time but I would love to come back with family
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chang Kwon

Liked: Cleanliness, property conditions & facilities
Facility food quality service ocean view best resort hotel in the world
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kin Ho Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning hotel resort that you can spend whole day without leaving the premises”. The location is not very convenient but they provided shuttle bus to train station. Highly recommend to anyone who rent a car during the trip. Restaurant is spectacular with great buffet options. Lots of entertainment facilities that your kids will not be bored.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

sung

Liked: Amenities
Clean room ,great meal
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Akitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast choices.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ka lung

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, clean , beautiful, big room. 3 onsen bath. Good foods , I love the arcade area and the bowling . Good for family with kids. Staffs are nice too. 10 mins from Beppu station , they have shuttle bus to pick you up
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great experience, Tana-yu and breakfast/dinner buffets are outstanding! Hoshi-kan room was super clean, spacious and enjoyed the purified water! Highly recommend!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Man Lit

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent hotel. Strongly recommend this hotel!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Wei Sin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and dinner buffet
Stayed 3 nights in Dec 2024
Verified

8/10 Good

ヤスヒロ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was the best where we stayed, because, it is newly builded recent times.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sung Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

JAEHO

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful outdoor spa and dinner
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
They have 3 separate buildings, each one has different facilities and
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Huey Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

のえみ

good!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

HEUNG WING B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skipped breakfast because woke up late
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jay

Disliked: Staff & service
I have stayed in hotels in many countries for over 30 years, but this was the first time I experienced a theft in hotels. There may be thieves anywhere, but having my phone stolen in Japan—especially in a tourist area—was truly shocking. I didn’t make a big deal out of it so my daughter and my elderly parents wouldn’t worry, but it is an experience I will never forget. Aside from this incident, the hotel’s facilities and food were good. It was disappointing, however, that many of the staff were not able to communicate in basic English.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

leo

Liked: Cleanliness, amenities, property conditions & facilities
I booked the room HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm sleep 6 people through Expedia. Clearly stated “ Children can stay for free if using existing beds when occupying the parent or guardian's room” while booking. The hotel insists to charge extra $300 upon check in for my 5 and 8 yrs old (kids don’t need buffet, they only eat burgers and fries). Super dissatisfied with the inconsistent information.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

KAORI

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
大人の静かな食事を期待したものの 想像とは違っていました。土曜日だったので、仕方ないかと。 宿泊した棟から大浴場までが思っていた以上に遠かったのと、脱衣所はお子さん連れの人がロッカーの前で広く場所を使われていたので、落ち着いて着替えがしづらかった
Stayed 1 night in Feb 2026
Verified

8/10 Good

NOBUAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時にスィートルームを勧められたが、予約した部屋と何が違うのか説明がなく、差額だけ教えてくれた。 11階に宿泊したが、上の階で子供の走り回る音がうるさかった。 防音対策が低い?
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nao

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

HYOSUK

Liked: Cleanliness, staff & service, property conditions & facilities
스기노이는 11번째 방문이었습니다.한국인 직원중 Park 이분이 친절하시고 매우 스마트하혀서 기분좋은 체크인을 했습니다.객실이 깨끗했어요
Stayed 2 nights in Mar 2026