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Claremont Resort & Club

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Photo gallery for Claremont Resort & Club

Terrace/patio
Exterior
3 bars/lounges, lobby lounge
47-inch flat-screen TV with digital channels, Smart TV, table tennis
Exterior
Luxury
5.0 star property
9.0

Wonderful

Luxury family-friendly hotel near University of California, Berkeley

Located close to Greek Theater and Lawrence Hall of Science, Claremont Resort & Club provides a terrace, a firepit, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage, reflexology, or a facial. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Californian cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include hiking/biking. A garden, a playground, and dry cleaning/laundry services are available to all guests.

Popular amenities

  • Pet friendly
  • Air conditioning
The current price is $392
$345 nightly
$392 total
Total with taxes and fees
May 9 - May 10

Explore the area

View in a map
41 Tunnel Road, Berkeley, CA, 94705
  • Place, University of California, Berkeley
    ‪8 min walk‬
  • Place, Telegraph Avenue
    ‪19 min walk‬
  • Place, Greek Theater
    ‪5 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Roll In Shower)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds (Roll In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View (Grab Bars)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed, Bay View (Grab Bars)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed (with Sofabed)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 Queen Bed (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Bay View (Grab Bars)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 Queen Bed, Bay View (Grab Bars)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds, Bay View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View (Roll In Shower)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed, Bay View (Roll In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King, Grab Bars)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (King, Grab Bars)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds (with Sofabed)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Queen Beds (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Signature Room, 1 King Bed, Bay View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View (Grab Bars)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds, Bay View (Grab Bars)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds (Roll In Shower)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Queen Beds (Roll In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 2 Queen Beds, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Signature Room, 2 Queen Beds, Bay View

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Designer toiletries, hair dryer, bathrobes, towels

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Queen)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (Queen)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Bay View (King)

Suite, 1 Bedroom, Bay View (King) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Bay View (King)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grab Bars)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed (Grab Bars)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King)

Designer toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom (King)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Bay View (King)

Presidential Suite, 1 Bedroom, Bay View (King) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Presidential Suite, 1 Bedroom, Bay View (King)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Grab Bars)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 Queen Bed (Grab Bars)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Bay View

A neatly arranged hotel room with a large bed, two bedside tables with lamps, a dresser, a chair, and a framed picture on the wall.

Deluxe Room, 1 Queen Bed, Bay View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Bay View, Tower

Suite, 1 King Bed, Bay View, Tower | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Bay View, Tower

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Bay View (King)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Signature Suite, 1 Bedroom, Bay View (King)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Berkeley Marina
Berkeley Marina
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, 4,550 reviews
$111 nightly
The price is $128
May 24 - May 25
Total with taxes and fees
DoubleTree by Hilton Hotel Berkeley Marina

About the neighborhood

Berkeley

A stay at Claremont Resort & Club places you in the heart of Berkeley, a 2-minute drive from University of California, Berkeley and 5 minutes from Greek Theater. .This family-friendly hotel is 3 mi (4.8 km) from Lawrence Hall of Science and 6 mi (9.6 km) from Jack London Square.

What's nearby

  • University of California, Berkeley - 8 min walk - 0.5 miles
  • Telegraph Avenue - 19 min walk - 1.0 mile
  • Memorial Stadium - 4 min drive - 1.4 miles
  • Historic Berkeley - 4 min drive - 1.6 miles
  • Greek Theater - 5 min drive - 1.8 miles

Getting around

  • Rockridge Station - 4 min drive
  • Berkeley Station - 11 min drive
  • Oakland Intl. Airport (OAK) - 26 min drive

Restaurants

  • ‪The Station Berkeley Burgers - ‬3 min walk
  • ‪Fournée Bakery - ‬3 min walk
  • ‪Pressed Juicery - ‬17 min walk
  • ‪Istanbul Express - ‬4 min drive
  • ‪5 Tacos & Beers - ‬12 min walk

About this property

Claremont Resort & Club

Claremont Resort & Club offers 276 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 47-inch Smart televisions come with premium digital channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

8 outdoor tennis courts, a health club, and in-room fitness are featured at the hotel. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 32 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 276 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. 47-inch flat-screen televisions are provided, with digital programming available. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a health club. This Tudor hotel also features concierge services, babysitting (surcharge), and gift shops/newsstands.
Enjoy Californian cuisine at Limewood Bar & Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Berkeley? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 22 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Limewood Bar & Restaurant - Overlooking the ocean and garden, this restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Lobby Lounge & Bar - Onsite lobby lounge. Open daily.
East Bay Provisions - Overlooking the garden, this café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 36 per night)
  • Secured, uncovered valet parking on site (USD 56 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 52 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • East Bay Provisions
  • Limewood Bar & Restaurant
  • Lobby Lounge & Bar

Things to do

  • 3 outdoor pools
  • 4 outdoor pickleball courts
  • 8 outdoor tennis courts
  • Bicycle rentals
  • Books
  • Children's club
  • Fitness classes
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • Lifeguards on site
  • Microwave on request
  • Playground
  • Pool gate
  • Refrigerator on request
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 32 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1915
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Tudor architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 47-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Streaming fitness classes
  • Water-efficient showers
  • Workout apparel

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 49.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Lending library access
  • Newspaper
  • Pool access
  • Hot tub access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 52 per person
  • Uncovered self parking fee: USD 36 per night
  • Uncovered valet parking fee: USD 56 per night
  • Pet fee: USD 49.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Claremont Club Berkeley
Claremont Hotel
Claremont Club Fairmont Hotel Berkeley
Claremont Hotel Berkeley
Claremont Club Fairmont Hotel
Claremont Resort Berkeley
Claremont Hotel Club Fairmont Hotel Berkeley
Claremont Hotel Club Fairmont Hotel
Claremont Club Fairmont Berkeley
Claremont Club Fairmont
Claremont Hotel Club Berkeley
The Claremont Resort Club
Claremont Resort & Club Hotel
Claremont Resort & Club Berkeley
Claremont Club Spa A Fairmont Hotel
Claremont Resort & Club Hotel Berkeley

Claremont Resort & Club Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1001 reviews
Rating 8 - Good. 149 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicolle

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful resort we loved the views and the staff is amazing
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

8/10 Good

Thomas, Bellevue

Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
Lovely staff, beautiful room. The pools and gym are amazing. Would absolutely come back for another visit.
Stayed 3 nights in Jan 2026

10/10 Excellent

Pedro

Stayed 1 night in Jan 2026

10/10 Excellent

sheharyar

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2026

8/10 Good

Janice

Stayed 2 nights in Jan 2026

10/10 Excellent

Camryn

Stayed 2 nights in Jan 2026

10/10 Excellent

Eliot

Stayed 1 night in Jan 2026

10/10 Excellent

Marie Kvorning

Liked: Cleanliness, staff & service, amenities
Everything is just so wonderful. We love it there!
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great atmosphere
Stayed 1 night in Jan 2026

10/10 Excellent

Tekuru

Stayed 1 night in Jan 2026

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is good size. Bed is nice and firm. Ground is beautiful. We enjoy the beautiful grounds that the hotel offers.
Stayed 2 nights in Jan 2026

6/10 Okay

Robert S, Englewood

Stayed 2 nights in Jan 2026

10/10 Excellent

Punchita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was overall good. The front desk staff at night when I checked in at 11:30 pm on 19 January 2026 ,was very friendly and welcoming. However, the check-out staff at 1:45 pm, on 20 January 2026 ,an Asian woman with white hair, was quite unfriendly and not very approachable. When my husband asked if the $45 USD credit for food didn't require any additional payment, she responded rather curtly, "Can't you see it on the receipt, there's no extra charge." This response and her demeanor aren't suitable for a 5-star hotel front desk staff. Some staff members need training and improvement in customer service, especially this particular staff. Every time I stay here and she is working, we have a poor experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Stayed 2 nights in Jan 2026

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the heated pool spa and sauna on a cold January afternoon.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

It wa
Stayed 1 night in Dec 2025

10/10 Excellent

susan

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place. Great service. Nice room. If you are a fan of The Shining, check this place out
Stayed 1 night in Jan 2026

10/10 Excellent

Seth

Liked: Cleanliness, staff & service
The room was very comfortable and the staff was very friendly and helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Julissa

Stayed 1 night in Jan 2026

10/10 Excellent

Laurie

Stayed 2 nights in Jan 2026