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Sheraton Astana Hotel

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Photo gallery for Sheraton Astana Hotel

A swimming pool with sunlit patterns on the floor, lounge chairs, and a modern ceiling design.
Creator video
A modern hotel lobby with a round dining table, grey sofas, a flat-screen TV, and a decorative wall with vertical lines.
A spacious living room with large windows, a modern chandelier, and a view of the cityscape.
A modern hotel with a glass facade, a prominent Sheraton sign, and a well-lit entrance area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $208
$179 nightly
$208 total
Total with taxes and fees
Oct 18 - Oct 19

Explore the area

View in a map
Syganak Street 60/1, Astana, Z05T6B0
  • Place, Bayterek Tower
    ‪9 min walk‬
  • Place, Kazakhstan Central Concert Hall
    ‪12 min walk‬
  • Place, Parliament of Kazakhstan
    ‪12 min walk‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a sofa, a decorative wall panel, and a city view through the window.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Club Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a sofa, a decorative wall panel, and a city view through the window.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a lamp, a chair, a sofa, a decorative wall panel, and a city view through the window.

Business Suite, 1 King Bed with Sofa bed

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

A modern living room with a brown sofa, a blue armchair, a coffee table, and a large window with a view of buildings.

Executive Suite, 1 King Bed

  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

A room with two orange armchairs facing a large arched window, a glass coffee table with books, and a decorative shelf with a pig figurine.

Presidential Suite, 1 Double Bed

  • City view
  • 1798 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a leather sofa, a blue armchair, a flat-screen TV, and a large window offering a city view.

Premium Suite, 1 King Bed

  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, a TV on a wooden stand, a sofa, a small table, and a window with curtains.

Apartment, 1 Bedroom

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a sofa, a decorative wall panel, and a city view through the window.

Studio, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night
Hilton Garden Inn Astana
Yesil District
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 197 reviews
$98 nightly
The price is $114
Oct 10 - Oct 11
Total with taxes and fees
Hilton Garden Inn Astana

About the neighborhood

Astana

Centrally located in Astana, Sheraton Astana Hotel is within a 15-minute walk of Bayterek Tower and Kazakhstan Central Concert Hall. .This luxury hotel is 0.6 mi (1 km) from Kazakhstan Ministry of Foreign Affairs and 1 mi (1.6 km) from Parliament of Kazakhstan.

What's nearby

  • Bayterek Tower - 9 min walk - 0.5 miles
  • Kazakhstan Central Concert Hall - 12 min walk - 0.7 miles
  • Parliament of Kazakhstan - 12 min walk - 0.7 miles
  • Kazakhstan Ministry of Foreign Affairs - 14 min walk - 0.8 miles
  • Khan Shatyr - 3 min drive - 1.5 miles

Getting around

  • Astana Railway Station - 27 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 32 min drive

Restaurants

  • ‪Bla Bla Bar - ‬5 min walk
  • ‪Salter’s Fine Meats - ‬2 min walk
  • ‪Emiliya - ‬2 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Starbucks Reserve - ‬9 min walk

About this property

Sheraton Astana Hotel

Sheraton Astana Hotel offers 287 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sheraton Spa & Fitness. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Emiliya, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 11 meeting rooms available for events. Free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Emiliya - This restaurant serves breakfast, lunch, and dinner. Open daily.
SALTER'S - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; KZT 18,150 to 18,150 for adults and KZT 9,075 to 9,075 for children
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Emiliya
  • SALTER'S

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 3:00 PM and midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 28 2026 to October 5 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 50000 per accommodation, per stay

1 total pets

Pets cannot be left unattended

Children and extra beds

Children are welcome

Rollaway/extra beds are available for KZT 11600.0 per night

Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
  • Pet fee: KZT 50000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Sheraton Astana Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 109 reviews
Rating 8 - Good. 10 out of 109 reviews
Rating 6 - Okay. 2 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Yibo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice bed, shops nearby.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a mall (not big one) staff and room is great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel. Great location, great amenities and top restaurants
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Yegor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Anuchit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to the main areas of Astana
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Kam Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean room. Excellent location next to a shopping mall. Loved the sauna and whirlpool!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and nice, good location, breakfast is very nice.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Marcell Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Astana is a standout choice in the city. The property is impeccably maintained with a sleek, modern aesthetic. What truly sets it apart is the staff; they are attentive, professional, and go out of their way to ensure a seamless stay. The rooms offer a perfect blend of comfort and functionality, and the central location makes it incredibly convenient for exploring the city. Highly recommended for both business and leisure travelers.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Bahadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and spa, very nice spa and swimming pool, kind staff
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Yerzhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad for everything!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anastasia

Liked: Staff & service, amenities, property conditions & facilities
Great hotel! Perfect location
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Pavel

Liked: Staff & service, amenities, property conditions & facilities
A great place to stay, work, and relax. The service is amazing.
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

HAKAN

Liked: Cleanliness, staff & service, amenities
Location was good, hotel and rooms were clean. Although the massage was perfect there was ongoing construction inside the spa.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nikos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing swimming pool and breakfast. Very helpful staff.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Ravi M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great value for your money. The rooms are very nice, the food at the restaurants is good and the spa services are of high quality.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Baurzhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and clean hotel. Good service.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Bhavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Excellent hotel, best staff and amazing food and beverage options.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

Ilja

Liked: Cleanliness, amenities, property conditions & facilities
Great luxury
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was nice. However, pool and spa were shut for at least a week without being informed
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rasmus Munk Slothus

Liked: Cleanliness, property conditions & facilities, room comfort

First but not last time.

Fantastic experience. Great service, and great rooms.
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
A kettle in the room is amazing perk.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Stayed 2 nights in Aug 2023