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ibis Astana

3.0 star property

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Photo gallery for ibis Astana

A modern reception desk with a computer monitor, keyboard, and a smartphone. There is a seating area with a bench and a small table. The background features a wall with a coffee shop and a display case with pastries.
Property video
Luxury Room, Multiple Beds, City View | Premium bedding, down comforters, in-room safe, desk
Meeting facility
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $60
$52 nightly
$60 total
Total with taxes and fees
Jul 3 - Jul 4

Explore the area

View in a map
38 Tauelsizdik Ave, Astana, 10000
  • Place, Embassy of the United States, Astana
    ‪12 min walk‬
  • Place, Hazret Sultan Mosque
    ‪16 min walk‬
  • Place, Palace of Peace and Reconciliation
    ‪3 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a wooden headboard, a nightstand, a TV, and a wardrobe.

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, 2 Twin Beds, City View

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

A hotel room with a bed, bedside lamps, a wooden headboard, a closet with shelves, and a patterned carpet.

Premium Room, 1 Double Bed

  • 233 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Premium Twin Room, 2 Twin Beds

  • 233 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room, Multiple Beds, City View

Luxury Room, Multiple Beds, City View | Premium bedding, down comforters, in-room safe, desk

Luxury Room, Multiple Beds, City View

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Similar properties

Free daily full breakfast
Best Western Plus Astana
Yesil District
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 215 reviews
$85 nightly
The price is $99
Jun 27 - Jun 28
Total with taxes and fees
Best Western Plus Astana

About the neighborhood

Astana

A stay at ibis Astana places you in the heart of Astana, a short 3-minute walk from Schoolchildren's Palace and within 2 minutes by car from Hazret Sultan Mosque. .This hotel is 0.9 mi (1.5 km) from Embassy of the United States, Astana and 1.4 mi (2.2 km) from Palace of Peace and Reconciliation.

What's nearby

  • Schoolchildren's Palace - 3 min walk - 0.2 miles
  • Embassy of the United States, Astana - 12 min walk - 0.7 miles
  • Hazret Sultan Mosque - 16 min walk - 0.9 miles
  • Palace of Independence - 3 min drive - 1.7 miles
  • Palace of Peace and Reconciliation - 3 min drive - 1.5 miles

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • ‪Додо Пицца - ‬1 min walk
  • ‪Al Qasr (The Terrace) - ‬10 min walk
  • ‪Paradise - ‬6 min walk
  • ‪Паб Chalet - ‬11 min walk
  • ‪Zina Restaurant - ‬13 min walk

About this property

ibis Astana

Ibis Astana offers 249 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 249 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with international cuisine at Ibis Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Ibis Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Ibis Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KZT 6,500 for adults and KZT 3,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ibis Bar
  • Ibis Kitchen

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,938 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 7500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 12000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 6500 for adults and KZT 3250 for children
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 7500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 12000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 160140012523

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)

ibis Astana Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 39 out of 74 reviews
Rating 8 - Good. 15 out of 74 reviews
Rating 6 - Okay. 11 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 5 out of 74 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. good location. Close to the American embassy.
Stayed 5 nights in Nov 2023
Verified

6/10 Okay

Nicholas

Liked: Amenities
24hr bar service excellent
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!! 10 stars hotel for the money
Verified

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Anatolii

Liked: Cleanliness, staff & service
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Viachaslau

Liked: Cleanliness, staff & service, amenities
Alles gut
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Abdul Kadir

Liked: Cleanliness, staff & service, amenities
Güler yüz güzel hizmet
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

ilhan

Disliked: Cleanliness, staff & service, room comfort
oda fiyatiyla ilgili oldugunu dusunuyorum fakat bir sise su koymak yerine sozde cevre dostuyuz vurgusunu yaparak boş surahi koymalari ve suyu odanin disinda cooller’dan alabilecegimizi yazmalari cok garipti. Klima sogutmak yerine sadece calisiyor sesi cikartiyordi. Oda sera gibi sicakti. Premium oda boyle ise standard oda da kalanlar icin cok uzgunum. Ibis otellerinde daha once kaldim ama bu denli kotu bir Ibis gormedim.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

mengmeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比高，
Stayed 2 nights in May 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごせました！ありがとうございます！
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
s Personal war freundlich und hilfsbereit. Ich habe nur ict ganz rausgekriegt, wie das mit DEM PIZZAeSSEN im IBIS Restaurant war....
Stayed 2 nights in Jun 2023
Verified

8/10 Good

MISOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
샤워부스 물빠짐이 조금 느린 편이었고, 방안에 냉장고랑 쓰레기통이 없어서 약간 불편하긴 했는데 그 외에는 깨끗하고 방 넓고 침대 폭신하고 좋았어요! 조식도 요일별로 조금씩 변경되어 간단하게 먹기 좋았습니다. 도보로 5분거리에 아스타나몰 대형 마트가 있어서 편했어요!! 최고! 출장으로 방문했던거라 좋은 가격에 좋은 숙소 였습니다.
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

HIROSHI

空港送迎あり（3500テンゲ）と貴社の表示にはあったが、実際はなかった。順次新しい情報が欲しい。
Stayed 6 nights in Aug 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very friendly staff.
Stayed 4 nights in Jul 2021
Verified

6/10 Okay

Thanh

Disliked: Staff & service, amenities
The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ery happy stay great price

The ibis was a great deal and had English speaking tv Staff was great!
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and friendly place. A good atmosphere and room standard is good.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Do Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 최고

전반적으로 편안하고 좋았음
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable y bien situado. Personal amable e interesado por el bienestar del cliente.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Teboh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

CHITRA

Liked: Room comfort

Commercial Hotel for short stay purpose

It is a good hotel for short stay. Has a nice small cafe and bar. Good Location. Just wish that there was a kettle for tea and coffee in the room and a bottle of water.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent location, brand new

IBIS reputation is well known. This hotel sits in the center of town. Wifi works well. In the lobby, I was able to eat three meals, used the printer to print my boarding pass. It is great.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish, modern und sauber.

Stylish, modern und sauber. Preis/ Leistung passt. Optimale Lage für alle Aktivitäten. Zimmer sehr ruhig, kein Lärm von draussen dringt durch da doppelt: Aussenfassade verspiegelt, innen Doppelfenster
Stayed 7 nights in May 2018
Verified

8/10 Good

Zipho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay