Impressed but not so impressed
The coference centre was easy to find. The reception staff were welcoming, friendly and helpful. One actually went the extra mile to find out our conference venue. Our room (superior) was light, bright and spacious. The fittings and fixtures were appropriate and comfortable. However, the hot water was never that hot and not at all beyond first thing. The television did not work despite two separate attempts to find the fault and was only made to work as we were leaving. We were offered a drink at the bar as compensation but no one told the bar tender. In the restaurant we found it odd that the glasses were in one place and the fruit juices in another. A good rooom and great hospitality skills were very much let down in the detail.