Sutton Staithe Hotel

3.0 star property

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Photo gallery for Sutton Staithe Hotel

Front of property
Family Triple Room | Individually decorated, individually furnished, desk, laptop workspace
Exterior
Breakfast and dinner served
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
$82
$69 nightly
$82 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
Staithe Rd, Norwich, England, NR12 9QS
  • Place, Norfolk Broads
    ‪1 min walk‬
  • Place, The Museum of the Broads
    ‪2 min drive‬
  • Place, Stalham Firehouse Museum
    ‪2 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪25 min drive‬

Room options

Single Room, 1 Twin Bed, Garden View

9.2 out of 10
Wonderful
(11 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Double Room, Ensuite

9.0 out of 10
Wonderful
(64 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Triple Room

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

About the neighborhood

Norwich

When you stay at Sutton Staithe Hotel in Norwich, you'll be on the waterfront, just steps from Norfolk Broads and a 1-minute drive from The Museum of the Broads. .This hotel is 1.5 mi (2.3 km) from Stalham Firehouse Museum and 2.1 mi (3.4 km) from Hickling Broad.

What's nearby

  • Norfolk Broads - 1 min walk - 0.0 miles
  • The Museum of the Broads - 2 min drive - 1.3 miles
  • Stalham Firehouse Museum - 2 min drive - 1.7 miles
  • Cromer Beach - 29 min drive - 22.6 miles
  • University of East Anglia - 32 min drive - 25.0 miles

Getting around

  • Worstead Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 28 min drive

Restaurants

  • ‪The White Horse - ‬7 min drive
  • ‪The Swan Inn - ‬10 min drive
  • ‪The New Inn - ‬11 min drive
  • ‪Swan Inn - ‬3 min drive
  • ‪Broadlands Fish And Chips - ‬2 min drive

About this property

Sutton Staithe Hotel

Lakefront hotel with a coffee shop, steps from Norfolk Broads
Sutton Staithe Hotel offers 11 accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 11 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a banquet hall.
Stop by the hotel's restaurant, Sutton Staithe Bar, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include coffee/tea in a common area and a vending machine. Free self parking is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Sutton Staithe Bar - This restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 8.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of GBP 14.95
  • Private picnics

Restaurants on site

  • Sutton Staithe Bar

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a provincial park
  • On a lake

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 8.95 for adults and GBP 5.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: GBP 14.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Sutton Staithe Hotel Hotel
Sutton Staithe Hotel Norwich
Sutton Staithe Hotel Hotel Norwich

Sutton Staithe Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 289 out of 529 reviews
Rating 8 - Good. 171 out of 529 reviews
Rating 6 - Okay. 50 out of 529 reviews
Rating 4 - Poor. 14 out of 529 reviews
Rating 2 - Terrible. 5 out of 529 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Cheri

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
If you don't mind hearing someone weeing from the next guest room, then this hotel is fine. To be honest. We were disappointed from stepping into the property. We were greeted by a young girl who asked me to make payment for our pre-paid stay. I checked my emails and confirmed I had indeed already paid through expedia. She proceeded to ask me to make payment for breakfast, again, this was advertised as included as a "free breakfast". She then tried to tell us that only cereals are included, but miraculously after I resisted to pay due to it being advertised as included, she checked with a colleague and came back to say "they're being pretty chill today so I'll put you down for 8am". Very odd behavior! After that, she once again asked if I'd be happy to make payment for the room, to which I explained that I'd already paid. She said "okay well I guess you aren't going anywhere". Fast forward to 11pm, tucked in bed and we heard our neighbours come back to their room, through the very thin walls, and heard someone weeing in the toilet! Mental! We had an awful night sleep.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Comfortable clean room, friendly staff and good food and beer
Stayed 5 nights in Nov 2025

8/10 Good

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, but some of it could of done with a bit on tlc
Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline

Stayed 2 nights in Aug 2025

8/10 Good

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean room and comfortable beds. Good breakfast and loads of free parking. Very good location.
Stayed 1 night in Oct 2025

4/10 Poor

Jarone

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, local country pub atmosphere
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Breakfast on the whole was exceptional but maybe the scrambled eggs needed some work, aside from that no complaints and the speed of service was excellent. Awesome location with views outside the property and staff are very outstanding. Hotel is currently being updated which is being done without minimal disruption to the guests. Highly recommended. Just make sure non transport guests please be aware of the local bus service because they are very limited (this has nothing to do with the property).
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast were excellent, don’t know about the pet area as I don’t have any, this is an excellent hotel with friendly and attentive staff.
Stayed 1 night in Oct 2025

8/10 Good

kevin

Traveled with pets
Liked: Cleanliness, staff & service, amenities
They hotel was good. Staff were excellent. Food was good, but limited room was nice with a good bed. The bathroom was very out of date. You couldn't use the shower. Needs updating and modernising possibly bath, ripping out and a big shower unit. Putting in very quiet at night.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Coldham Wisbech

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Peter

The breakfast was excellent, everything we could hope for and more, the cups could be a little larger but it didn’t detract from the quality of the breakfast and facilities.
Stayed 2 nights in Sep 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Lovely stay, one night
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

P

Liked: Staff & service
Lovely, quiet situation overlooking the stathe. Friendly, welcoming staff. No food served after 7.30pm. Room overlooked the pub/hotel garden so could hear locals chatting until closing time but it didnt affect our 1 night stay. Room was looking a bit tired but they are gradually upgrading rooms. Breakfast had limited choice but very tasty English breakfast and fresh coffee served. We would return.
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little find, perfectly located for a trip on The Broads, or sitting watching the boats and wildlife. Great sized rooms. Excellent choice of breakfast freshly cooked. Enjoyed a couple of evening meals on site. Staff go above a beyond and are icing on the cake at this lovely old hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for birdwatching around the area. Super friendly and efficient staff. Excellent food. Thank you
Stayed 3 nights in Sep 2025

6/10 Okay

Cheryl

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Mr Simon

Stayed 2 nights in Sep 2025

6/10 Okay

Susan

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean with coffee and tea making facilities. The decor is a bit dated and the wonky floors added to it's charm.
Stayed 1 night in Aug 2025

8/10 Good

Pam

Stayed 3 nights in Sep 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall stay was ok. Food and service at the bar and breakfast very good and friendly. I appreciate that the owners are in the process of refurbishment. We had an occasional table with knick-knacks in our room that served no purpose whatsoever. Space would be put to better use with a chair or maybe a wardrobe as a rail with three hangers is of no use whatsoever. A rail is fine but more hangers are needed. Paintwork on walls chipped and masking tape needs to be used when going from wood work to plaster as this was very untidy and slap-dash when didn’t need to be. I am a dog-lover and was great to be able to bring our dogs into the bar but my god there were dogs everywhere!! You need some space where non dog lovers can get away from them - maybe the dining room?
Stayed 3 nights in Aug 2025