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St Giles House Hotel

3.5 star property

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Photo gallery for St Giles House Hotel

A grand chandelier with intricate crystal details and a large, ornate ceiling with a skylight.
A spacious lobby with leather sofas, wooden tables, and large windows with green plants.
A hanging flower pot with pink flowers, a wicker chair, and a balcony with potted plants.
A table set for a meal with a bottle of champagne, glasses, a plate of pastries, and a flower centerpiece.
A bar area with a blue counter, wooden chairs, and a sofa with cushions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Parking available
The current price is $176
$147 nightly
$176 total
Total with taxes and fees
Jul 30 - Jul 31

Explore the area

View in a map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Norwich City Hall
    ‪3 min walk‬
  • Place, Norwich Theatre Royal
    ‪3 min walk‬
  • Place, Norwich Castle
    ‪9 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly) | Premium bedding, minibar, desk, laptop workspace

Executive Double Room (not dog friendly)

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for The Georgian Double (dog friendly)

A neatly made bed with a wooden headboard, white and yellow pillows, and a laptop on the bed. There is a chair and a small table beside the bed.

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room (not dog friendly)

A hotel room with a bed, a chair, a desk with a lamp, a TV on a dresser, and a window with curtains.

Twin Room (not dog friendly)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly) | Premium bedding, minibar, desk, laptop workspace

Junior Suite (not dog friendly)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Georgian Suite (not dog friendly)

A room with a bed, a tiger-patterned sofa, a wooden wardrobe, and a small table with a tray.

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly) | Premium bedding, minibar, desk, laptop workspace

Superior Double Room (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a wooden bed, a chair, a TV, and a balcony with curtains.

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Dining
The Maids Head Hotel
Norwich City Center
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, 1,004 reviews
$146 nightly
The price is $175
Aug 3 - Aug 4
Total with taxes and fees
The Maids Head Hotel

About the neighborhood

Norwich

With a stay at St Giles House Hotel in Norwich (Norwich City Center), you'll be a 3-minute drive from Norfolk Broads and 6 minutes from University of East Anglia. .This spa hotel is 0.1 mi (0.2 km) from Norwich Guildhall and 0.2 mi (0.3 km) from Norwich City Hall.

What's nearby

  • Norwich City Hall - 3 min walk - 0.2 miles
  • Norwich Theatre Royal - 3 min walk - 0.2 miles
  • Market Place - 6 min walk - 0.4 miles
  • Norwich Castle - 9 min walk - 0.5 miles
  • Norwich Cathedral - 14 min walk - 0.8 miles

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Alchemista - ‬4 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Ten Bells - ‬3 min walk
  • ‪Grosvenor Fish Bar - ‬4 min walk
  • ‪The Plough - ‬4 min walk

About this property

St Giles House Hotel

St Giles House Hotel offers 24 accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, SGH Brasserie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Norwich? This hotel has 558 square feet (52 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:00 AM.
SGH Brasserie - This brasserie serves breakfast, brunch, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day
Cribs (infant beds) are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

St Giles House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 415 reviews
Rating 8 - Good. 130 out of 415 reviews
Rating 6 - Okay. 55 out of 415 reviews
Rating 4 - Poor. 19 out of 415 reviews
Rating 2 - Terrible. 4 out of 415 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, staff very welcoming, great choice for breakfast
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness
Excellent location for the town and theatre.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay food exceptional, staff went the extra mile nothing was too much trouble will come again x
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good and priced well. Beds were comfortable, staff were lovely. Location great and parking a real bonus.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Trevor

Excellent place to stay in the centre of Norwich. Great breakfast. Dinner menu was good, great steak.
Plantation garden, 10 minute walk from hotel
The Lanes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Lovely period hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Great location, the overall condition of hotel was a little shabby in parts. Main breakfast room was nice and breakfast was good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely place to stay. Friendly staff, relaxed atmosphere, large comfortable room, perfect location and food from new menu in the restaurant was amazing. Love staying at St Giles!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Both excellent
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location in Norwich is perfect for theatre goers and foodies! Good parking (when you discover the route in - don't forget to give car registration to reception). Efficient and friendly staff, great breakfast, very comfortable bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean room, great staff. Super near Town and Theatre :)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming reception. Friendly staff, lovely quiet room, nice stout! 👍 amazing breakfast! Would definately stay again. Right in heart of the city ideal location for event nearby.
Stayed 1 night in Feb 2026
Verified

8/10 Good

MAUREEN

Liked: Cleanliness, staff & service
Staff very friendly and very welcoming,hotel was clean and warm but very dated The breakfast buffet was limited and the cooked breakfast was tasty, but you had to ask for toast as they didnt offer it also no side plates on the table We like that the Hotel was in a great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service
The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service, amenities
Carpark directions on the website were brilliant, there was plenty of parking space and we were able to get the permit before check in. The hotel is in a great location for town centre. The room we stayed in and some parts of the building looked tired, but were clean. Our room didn't have any towels in, but reception soon sorted that out. The room was very hot. The breakfast was nice and the staff were very kind and went the extra mile to look after our dog.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean spacious room, central location handy for theatre. Tried the new Irish inspired dinner menu which was very interesting and enjoyed everything we tried.
Stayed 1 night in Jan 2026
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, amenities
We liked this hotel and enjoyed the atmosphere - a positive mix of a traditional hotel with modern flashes. according to notices in our room there is ongoing refurbishment to guest rooms which makes sense as our room whilst very clean and well equipped could be described a being tired. A great team who were attentive and helpful. We enjoyed the late night bar and good breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and location
Stayed 1 night in Jun 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025