A stay at Holiday Inn Norwich by IHG places you in the heart of Norwich, within a 10-minute drive of Norwich Theatre Royal and The Forum. .This spa hotel is 2.5 mi (4 km) from Norwich Cathedral and 2.5 mi (4 km) from Norwich Castle.
What's nearby
Danby Wood - 1 min walk - 0.0 miles
Marston Marshes - 15 min walk - 0.8 miles
University of East Anglia - 5 min drive - 4.9 miles
Norfolk & Norwich University Hospital NHS Foundation Trust - 6 min drive - 6.1 miles
Norwich Cathedral - 8 min drive - 2.6 miles
Getting around
Spooner Row Station - 13 min drive
Norwich (NWI-Norwich Intl.) - 26 min drive
Restaurants
McDonald's - 18 min walk
Greggs - 13 min walk
Hop Rocket - 4 min drive
The Marsh Harrier - 5 min walk
Cellar House - 5 min drive
About this property
Holiday Inn Norwich by IHG
Hotel with a full-service spa, near Norwich Theatre Royal
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 119 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite to eat at Junction Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Norwich? This hotel has 212 square feet (20 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Junction Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite self parking
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
A bar/lounge
A restaurant
Restaurants on site
Junction Restaurant
Things to do
Children's pool
Full-service spa
Health club
Indoor pool
Sauna
Steam room
Family friendly
Children's pool
Free rollaway/extra bed
In-room crib
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
212 square feet of conference space
Business center
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Full-service spa
Facials
Manicures/pedicures
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
3 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free crib
Free rollaway/extra bed
Pillow menu
Bathroom
Bathtub
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with satellite channels
Pay movies
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 16.95 per person
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich
Holiday Inn Norwich by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Disappointing. The place is ok if you get a good price but tired overall.
How such a big place doesn’t have car charging is so backward.
Nice swimming pool and gym but the steam room was out of service, the sauna is tiny.
Our bedroom (superior) was a good size, clean design and quiet but the drinks fridge made a constant buzz, not loud but too noticeable.
Our shower had little water pressure and although the bathroom appeared to be recently done, you cant help noticing the bubbled up paint on the bathroom door.
The breakfast offering is fine but there were no pastries left when we came down at 9, although refilled 20 min later. The lonely coffee machine was painfully slow and needed frequent minute breaks to warm up causing a constant queue.
Some gave up and had tea instead. Coffee was fine though.
Olivier
Stayed 1 night in Sep 2025
8/10 Good
Victoria Hartley
Traveled with family
Sep 14, 2025
Liked: Cleanliness, staff & service, amenities
Handy, easy to find hotel. Selected because we needed twin beds rather than a double.
Breakfast was excellent.
Beds were comfortable.
Lots of parking.
Room had clearly not been hoovered before our stay and had to ask for 2 days before they hoovered it. Shower did not drain well so could only have short showers to prevent flooding the bathroom - again reported it for 2 days before slight improvement. Receptionist on arrival said all the right things but tone was off and unwelcoming. The rest of the staff were very nice.
Great staff made the stay amazing.
Chose this hotel for easy navigation to Norfolk coast for a beach weekend. We were pleased with our choice of this hotel. Well placed for access to Norwich and Norfolk coast in general. Amazing staff and service make the stay special.
The good: plentiful free parking. Staff were efficient and friendly. Breakfast had a good range and vegan options were available. Location was good (6 mins from Norwich city centre). Beds were firm and pillows were decent.
The bad: the bathroom in a standard room is like one of those puzzles you used to get in the 90's. The ones where you had a flat plastic square and there were several tiles, and you have to move them into the correct position to form the picture. Remember those? That's like the bathroom. It's very small. Getting into the shower takes some serious manoeuvring and to be frank, if you're a little bit chunky, you might struggle.
The ugly: cleanliness generally was very good. There was a hair ball in the bathroom that (hopefully) was from the previous occupants hairbrush so it wasn't perfect. I wasn't particularly bothered by it, but if you're a bit fussy or a bit "Monica" you might not think that's good enough.
Perfectly good hotel for a weekend. Would probably consider somewhere else (or a more expensive room) for anything longer.