Holiday Inn Norwich City by IHG

Property class: 4

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Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Bar (on property)
Exterior
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$99
$82 nightly
$99 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norfolk Broads
    ‪3 min walk‬
  • Place, Norwich Castle
    ‪17 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Pitch View)

7.0 out of 10
Good
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Pitch View)

  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the neighborhood

Norwich

With a stay at Holiday Inn Norwich City by IHG, you'll be centrally located in Norwich, steps from Carrow Road Stadium and within a 5-minute walk of Norfolk Broads. .This hotel is 0.8 mi (1.3 km) from Norwich Riverside Walk and 1.3 mi (2.1 km) from Norwich Cathedral.

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.1 miles
  • Norfolk Broads - 3 min walk - 0.2 miles
  • Norwich Riverside Walk - 8 min walk - 0.4 miles
  • Norwich Castle - 17 min walk - 0.9 miles
  • Norwich Theatre Royal - 4 min drive - 1.7 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪The Jubilee - ‬13 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪The Queen of the Iceni (Wetherspoon) - ‬8 min walk
  • ‪The Rose - ‬13 min walk

About this property

Holiday Inn Norwich City by IHG

Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Norwich? This hotel has 129 square feet (12 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, however parking was a bit difficult if you arrived later in the day due to lack of spaces and shared with Football ground.
Stayed 1 night in Jan 2026

8/10 Good

Sharon

Traveled with group
Nice friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

6/10 Okay

Kelly

Traveled with partner
We booked the holiday inn Carrow Road as perfect for our stay. We was celebrating my birthday on NYD so booked for NYE forn2 nights so we an go to Norwich City. Reception was outstanding and very efficient. We was upgraded to 6th floor and had football pitch view of the stadium. The room was quite large but it was very dated and tiresome. There was one chair by a desk, no plug sockets by one side of the bed, the complimentary fridge had 1 can of water, 1 can of Pepsi and 1 packet of crisps but yet there was 2 Adults staying, they was not even replenished the following day as we was there do 2 nights. I made the mistake of booking in my name as my partner is a IHG member platinum usually he will get drink voucher.
Stayed 2 nights in Dec 2025

8/10 Good

Keely

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff were friendly, hotel was clean and parking easy
Stayed 1 night in Jan 2026

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome at reception, a large clean room with 2 double beds and a view of the football stadium. Good bar and lounge area with big screen tv. Breakfast was fine standard hotel buffet. Good location and a comfortable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eady convenient location for visiting me grandparents
Stayed 1 night in Dec 2025

10/10 Excellent

howard

Stayed 2 nights in Jan 2026

10/10 Excellent

Aristotle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean and tidy in all areas. Midday check out is a massive bonus. We didn't have breakfast, therefore can not comment about that.
Stayed 1 night in Dec 2025

8/10 Good

Harvey

Stayed 1 night in Dec 2025

10/10 Excellent

Adelesio

Stayed 1 night in Dec 2025

8/10 Good

Laura, Newport Pagnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth efficient check in, clean room. Shower was like a slow leak of water rather than an actual shower. Bath impossible to fill with non existent water pressure.
Stayed 1 night in Dec 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
The young lady on reception gave us an upgrade on arrival , to a room with a pitch view . She also arranged for us to have room service so that we could watch the match as the restaurant was so busy . She really went above and beyond to make our stay special
Stayed 2 nights in Dec 2025

8/10 Good

Alastair

Stayed 1 night in Dec 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service
Nice hotel for the price, but not the most cmfortable of beds.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room, great breakfast and close proximity to shopping in Norwich.
Stayed 2 nights in Dec 2025

4/10 Poor

Tyrone

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2025