At Check In we were five our key card to go to our room. When we opened the door, the room was filthy, food boxes, towels on floor, unmade beds. Call made to front desk, we were told to come back down. We were given another key and that room had been cleaned. However, the shower barely dribbled, no water pressure, old smoky smell in room even though 100% non smoking. Microwave inside had splattered food.
This was just a one night pass through for us so we just deal at with it. It is a quality Inn so not expecting extravagance but maybe a little more Quality.