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Hotel Downstreet, an Ascend Collection Hotel

Property class: 3

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Photo gallery for Hotel Downstreet, an Ascend Collection Hotel

A hotel room with a bed, a sofa, a TV, and a bathroom visible through an open door.
A modern interior with a large window, a wooden table, and bar stools.
A modern hotel building with the name "Hotel Downtown" on the facade.
A modern cafe with a wooden accent wall, a coffee machine, and black chairs.
A reception area with a large landscape painting, a dark reception desk, and a potted plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
The current price is $133
$119 nightly
$133 total
Total with taxes and fees
Nov 11 - Nov 12

Explore the area

View in a map
40 Main St, North Adams, MA, 01247
  • Place, Western Gateway Heritage State Park
    ‪2 min walk‬
  • Place, Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • Place, Mohawk Theater
    ‪3 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪59 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Room

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

A hotel room with two beds, a desk, and a chair. There is a window with a view of buildings and a door leading to another room.

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a window with a view of buildings outside.

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

A hotel room with two beds, a desk, and a chair. There is a window with a view of buildings and a door leading to another room.

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

A hotel room with a bed, bedside tables, a desk, a TV, and a window with a view.

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with a view of buildings.

Room, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

A hotel room with two beds, a desk, and a chair. There is a window with a view of buildings and a door leading to another room.

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

North Adams

With a stay at Hotel Downstreet, an Ascend Collection Hotel, you'll be centrally located in North Adams, within a 15-minute drive of Green Mountain National Forest and Western Gateway Heritage State Park. .This hotel is 0.2 mi (0.3 km) from North Adams City Hall and 0.2 mi (0.3 km) from North Adams Center.

What's nearby

  • North Adams City Hall - 1 min walk - 0.1 miles
  • Western Gateway Heritage State Park - 2 min walk - 0.1 miles
  • Massachusetts Museum of Contemporary Art - 3 min walk - 0.2 miles
  • North Adams Center - 3 min walk - 0.2 miles
  • Mohawk Theater - 3 min walk - 0.2 miles

Getting around

  • Pittsfield Station - 31 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 46 min drive

Restaurants

  • ‪Cumberland Farms - ‬11 min walk
  • ‪Cumberland Farms - ‬3 min drive
  • ‪Dunkin' - ‬8 min walk
  • ‪Craft Food Barn - ‬2 min drive
  • ‪McDonald's - ‬8 min walk

About this property

Hotel Downstreet, an Ascend Collection Hotel

Hotel Downstreet, an Ascend Collection Hotel offers 90 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Hotel Downstreet, an Ascend Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a very good value.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and comfortable bed in a pretty New England town.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and nice. The staff was very friendly and helpful. Would definitely stay here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and hotel was very clean. The staff was pleasant and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room, great location, friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. This property is very clean, well-maintained, and had everything we needed for a comfortable stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was very helpful and friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and comfortable place to stay. Bed was great. Staff was great. Restaurant was amazing. HVAC and pool are hopefully next in line for renovation. Wonderful Reno.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, great coffee spread for breakfast. I really enjoyed my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, great mountain view!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled, updated hotel in great location downtown. Parking, staff and amenities were all excellent. Highly recommended.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff comfy bed nice views
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. A cute little place. Very nice when you consider the price!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the art gallery and the community exhibition in the ground floor of the hotel. We also appreciated how easy it was to park on the property. The location was perfect for us; so easy to get to nearby attractions and Williams College.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple and quick. Staff was courteous and helpful. The room was clean and spacious. We had a pleasant stay and checkout was simple.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool was awesome
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful hotel close to the best part of North Adams. The gallery on the lobby floor gives it an upscale vibe but without too high a price tag. It was very convenient for our college visit to Williams College. It was very quiet even directly across from the elevator. The beds were very comfortable. The coffee was good. But,my one note would be there wasn't anything else offered for breakfast that my picky eater teenager would eat.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple, functional, nice all day coffee tea station
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Showers could use a little work. Pool and hot tub were great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here about a dozen times. We come up for the occasional mid-week get-away. We are fond of this hotel and its location in the Berkshies. It is an excellent value.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What a great place! Really gracious staff and good food.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel Great staff The only complaint is there restaurant should do breakfast. Since they don't we did not eat there.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice location and beautiful lobby.
Stayed 1 night in Jan 2026

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