Compare Hotels with Room Service in Normal

"Enjoyed the space in the room and a fridge with a freezer."

"I wanted to share a concern about my stay. The toilet in my room was not working properly, and a staff member initially showed me how to fix the chain myself. Unfortunately, the issue kept happening, and I had to call three different times to have it addressed. While I appreciate the staff trying to help, I don’t feel it’s reasonable for a guest to repeatedly fix a maintenance issue during their stay. Given the inconvenience, I believe it would have been appropriate to offer some form of compensation or a small discount on the room. I just wanted to bring this to your attention so situations like this can be handled differently in the future. "

"Yes, all of the above! Thank you!"

"Staff courteous hotel clean breakfast good selection "

"The pool was not heated. The tv didn’t work and they made no attempt to fix it. Good breakfast. Friendly staff. "

"Staff refused to allow my wife on the property were rude and the room had roaches and urine on the wall"