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InTown Suites Extended Stay Norfolk VA

Property class: 2.5

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Photo gallery for InTown Suites Extended Stay Norfolk VA

Room
Room
Living area
Private kitchen
Private kitchen

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
5649 Lowery Road, Norfolk, VA, 23502
  • Place, Tidewater Tennis Center
    ‪9 min walk‬
  • Place, Eureka Lodge
    ‪3 min drive‬
  • Place, New Journal & Guide
    ‪3 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Studio

Desk, WiFi (free), bed sheets

Queen Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bed Studio

Desk, WiFi (free), bed sheets

Two Bed Studio

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Desk, WiFi (free), bed sheets

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Room, 1 King studio

Desk, WiFi (free), bed sheets

Traditional Room, 1 King studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed

Desk, WiFi (free), bed sheets

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Desk, WiFi (free), bed sheets

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

Desk, WiFi (free), bed sheets

Premium Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | Desk, WiFi (free), bed sheets

Superior Studio, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Studio, 2 Double Beds

Desk, WiFi (free), bed sheets

Superior Studio, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub

Desk, WiFi (free), bed sheets

Premium Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, WiFi (free), bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Desk, WiFi (free), bed sheets

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Desk, WiFi (free), bed sheets

Premium Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 1 King studio

Desk, WiFi (free), bed sheets

Traditional Room, 1 King studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Upgraded Room, 2 Double Beds

Desk, WiFi (free), bed sheets

Upgraded Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds

Desk, WiFi (free), bed sheets

Traditional Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 1 King studio

Desk, WiFi (free), bed sheets

Traditional Room, 1 King studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 1 King studio

Desk, WiFi (free), bed sheets

Traditional Room, 1 King studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Laundry
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About the neighborhood

Norfolk

With a stay at InTown Suites Extended Stay Norfolk VA in Norfolk, you'll be a 4-minute drive from Norfolk State University and 6 minutes from Norfolk Botanical Garden. .This hotel is 10.4 mi (16.8 km) from Naval Station Norfolk and 5.2 mi (8.3 km) from Waterside District.

What's nearby

  • Tidewater Tennis Center - 9 min walk - 0.5 miles
  • Eureka Lodge - 3 min drive - 0.9 miles
  • New Journal & Guide - 3 min drive - 0.9 miles
  • Naval Station Norfolk - 15 min drive - 9.6 miles
  • Virginia Beach Boardwalk - 29 min drive - 17.6 miles

Getting around

  • Military Highway Station - 3 min drive
  • Norfolk Station - 9 min drive
  • Norfolk Intl. Airport (ORF) - 5 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Subway - ‬8 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cook Out - ‬5 min walk

About this property

InTown Suites Extended Stay Norfolk VA

InTown Suites Extended Stay Norfolk VA offers 126 air-conditioned accommodations with coffee/tea makers. 49-inch flat-screen televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads.

This Norfolk hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

Make yourself at home in one of the 126 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 49-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
This hotel offers designated smoking areas.
Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check in hours are from 11 AM - 9 PM Monday - Saturday. Guests planning to arrive outside of normal check-in hours can access the property using the phone number on the external door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

InTown Suites Norfolk Hotel

InTown Suites Norfolk

InTown Suites Norfolk

InTown Suites Extended Stay Norfolk VA Hotel

InTown Suites Extended Stay Norfolk VA Norfolk

InTown Suites Extended Stay Norfolk VA Hotel Norfolk

InTown Suites Extended Stay Norfolk VA Reviews

Reviews

5.0
Rating 10 - Excellent. 20 out of 90 reviews
Rating 8 - Good. 9 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 46 out of 90 reviews

4.8/10

Cleanliness

5.0/10

Staff & service

5.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was like an extended stay inn for people who lost their homes or apartments.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

patricia

Liked: Cleanliness, amenities, property conditions & facilities
they were amazing and rooms were
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Price and service was excellent.
Stayed 7 nights in Jul 2024
Verified review

2/10 Terrible

kerry-ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room i stayed in needs to be closed abs remodeled. Dripping pipes, dirty walls and everything, lost toilet, peeling sink and kitchen. No counter space, too tall for a regular person, dirty
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Scarlett

It was ok
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities

vacation

The front desk staff were amazing, helpful and friendly. Everyone in the building were very helpful in guiding you to various places in the area that we have never been too. Everything was great. But remember to bring your own dishes, pans, towels, toiletpaper because this hotel does not supply them.
Stayed 7 nights in Aug 2022
Verified review

6/10 Okay

Brianna

It’s not bad just pricey
Stayed 13 nights in May 2025
Verified review

10/10 Excellent

Scarlett

Liked: Cleanliness, amenities
G
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Lamar

Liked: Room comfort
Disliked: Staff & service
Front desk bad people
Stayed 9 nights in Aug 2025
Verified review

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there. I canceled immediately because the qualify is nothing like what is pictured on Hotels.com the place was basically raggedy. It looked nothing like what was presented on the website.
Horrible……..
Stayed 11 nights in Sep 2024
Verified review

4/10 Poor

Deborah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
People with disabilities are not welcome and they keep your money when they ask you to leave
Stayed 7 nights in Jan 2023
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely does not look like the pictures and it was just dirty. First and last time booking there.
Stayed 9 nights in Jun 2024
Verified review

2/10 Terrible

James

Disliked: Staff & service
Whatever you do, don't book a room at this dump. If you're 5 minutes late because your flight was delayed, they not only cancel your first night, but your entire stay. In my case 11 nights. Then they have a I don't give a damn attitude, claim every room has miraculously been booked in a few hours and tell you to get lost.
Stayed 11 nights in Jul 2024
Verified review

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities

Can’t check-in after 7pm and rude staff.

Checkin closes at 7pm! This website doesn’t do enough to alert customers about this CRUCIAL detail. I arrived at 9pm only to discover that I was charged for the room they already gave away! The night staff is outrageously rude. Appallingly so. Daytime is a bit better. Do yourself a favor and stay somewhere else. It will be worth the money, and that’s coming from someone who’s very cheap!
Stayed 13 nights in Jul 2025
Verified review

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never lay my head down at this place. The rooms look absolutely NOTHING like what was advertised. I booked a 7 day stay and didn’t sleep there one night. Then was given the run around when trying to receive a refund. If you’re in dire need for somewhere to stay for a night or two then this could suffice. But definitely not a vacation.
Stayed 7 nights in Jun 2023
Verified review

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirt got off the elevator a man was just standing around the corner of it he scared me the room stink had a hole in the bathroom door the blanket was bigger than the bed it was dragging the floor it was just a mess will never go back there again
Stayed 7 nights in Aug 2023
Verified review

2/10 Terrible

Brionna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager Debbie is EXTREMELY RUDE/NASTY. Hotel needs a lot of work. Starting with management. Rooms are not throughly cleaned. Definitely recommend you do your own cleaning. Rooms are NOT AS PICTURED. So don’t expect it!!! But management has to be the BIGGEST DOWNFALL OF THE PLACE!!!!!
Stayed 8 nights in Jul 2025
Verified review

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Made everything I brought with me stink, dangerous location had to check out early due to safety concerns. No refund
Stayed 7 nights in Jan 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Theres no houskeeping. They dont change out your towels, no toilet paper, no fresh sheets for a week. Numerous fees they dont verbally explain at check in. I was told to sign 3 times on the card reader and got no explanation what it was for.
Stayed 11 nights in Jan 2024
Verified review

2/10 Terrible

Charmaine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had an odor my key to get in the door hardly ever works and am being charged different amounts every week the walls are dirty and they sent me a letter about room not being clean the room looks nothing like the picture.
Stayed 7 nights in Sep 2022
Verified review

2/10 Terrible

Michelle

Disliked: Staff & service

When your manager’s friends write her reviews

When we arrived we were treated terribly. Debra was rude and made me, (after being told I could not walk that far by my daughter)a disabled individual who has three pelvic fractures come all the way in to check us in because my 33 year old daughter is 4’9” tall and looks like a teenager when casually dressed. She could have asked for her ID If she needed both our ID’s I could have stopped by the desk on our way inside. Also, your site states pet friendly and as soon as she heard we had 2 service dogs she got even nastier. She tried to say I needed certification, according to the ADA I DO NOT! I only need a letter from my physician. I have had service dogs for 7 years, This was the first time I have ever been discriminated against because of my need for a service animal. I am a Constitutional Law Paralegal, I know my rights and I KNOW THE LAW! I am also a card carrying member of the ACLU!!! Then she caught herself wanting to know what disability I have that the dog provides a service for. AGAIN AGAINST ADA GUIDELINES!!! The disabilities do NOT EVER HAVE TO BE DISCLOSED NOT EVEN IN THE LETTER! We came here because we tried Virginia Beach a few they called me the day of, claiming they didn’t have the room I booked they only had a premium and I would have to pay the larger fee, or even though it was YOUR ESTABLISHMENT’s fault!!! We read reviews and Debra’s were great hence, why we decided to give your company ANOTHER TRY BIG MISTAKE!
Stayed 7 nights in May 2022
Verified review

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My brother stays here while taking chemotherapy at Brock Cancer Center, he really likes it
Stayed 28 nights in Apr 2022
Verified review

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean room that has all the amenities you need. Walking distance to shopping centers. All around great experience. Highly recommend if you’re in the area
Stayed 14 nights in Mar 2022
Verified review

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot believe this business is still open

Besides the children playing in lobby with basketballs, people blaring music in the front desk and the smells of cigarette throughout... The room had bloodstains and dirty handprints everywhere. The bathroom was missing a handle for the sink... Towels were dirty and bathtub was broken...
Stayed 1 night in Jun 2018