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Candlewood Suites Norfolk Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Norfolk Airport by IHG

Lobby
BBQ/picnic area
Coffee/tea maker
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi
$84
$70 nightly
$84 total
Total with taxes and fees
Dec 25 - Dec 26

Explore the area

View in a map
5600 Lowery Rd, Norfolk, VA, 23502
  • Place, Lake Taylor Hospital
    ‪11 min walk‬
  • Place, Gallery of Military Circle
    ‪18 min walk‬
  • Place, Sentara Leigh Hospital
    ‪3 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(24 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

7.0 out of 10
Good
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the neighborhood

Norfolk

When you stay at Candlewood Suites Norfolk Airport by IHG in Norfolk, you'll be near the airport, within a 15-minute drive of Naval Station Norfolk and Old Dominion University. .This hotel is 7.6 mi (12.2 km) from Greenbrier Mall and 0.6 mi (0.9 km) from Lake Taylor Hospital.

What's nearby

  • Tidewater Tennis Center - 5 min walk - 0.3 miles
  • Lake Taylor Hospital - 11 min walk - 0.6 miles
  • Eureka Lodge - 17 min walk - 0.9 miles
  • Gallery of Military Circle - 18 min walk - 1.0 mile
  • Sentara Leigh Hospital - 3 min drive - 2.0 miles

Getting around

  • Civic Plaza Station - 7 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 9 min drive

Restaurants

  • ‪Wawa - ‬8 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Subway - ‬10 min walk
  • ‪Royal Farms - ‬12 min walk

About this property

Candlewood Suites Norfolk Airport by IHG

Hotel in Norfolk with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Norfolk Airport by IHG offers 120 accommodations with DVD players and coffee/tea makers. Cable television is provided. Accommodations all include kitchens.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 120 guestrooms, featuring kitchens. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, shopping on site, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Norfolk Airport by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Norfolk? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Norfolk Airport
Candlewood Suites Hotel Norfolk Airport
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk

Reviews

Candlewood Suites Norfolk Airport by IHG Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 312 out of 746 reviews
Rating 8 - Good. 212 out of 746 reviews
Rating 6 - Okay. 103 out of 746 reviews
Rating 4 - Poor. 55 out of 746 reviews
Rating 2 - Terrible. 64 out of 746 reviews

Reviews

8/10 Good

Jesse H

Liked: Cleanliness, staff & service
Cleanliness was good. Bathroom were clean. Noisy person shouting on the phone. Location good. Staff courteous. Thanks.
Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, close to all kinds of stuff. Airport very close. The bathrooms had moldy caulk.. but the tub wasn’t dirty, nor were the rooms. Staff was very outgoing, friendly and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the full kitchen access with free parking.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sabrina

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

amber

Stayed 1 night in Aug 2025

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
I recommend this property.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ashrymaty, Long Island City

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelled like mold.
Stayed 1 night in Aug 2025

4/10 Poor

Patricia

Disliked: Property conditions & facilities
The property needs some updating. The air conditioning was not working correctly. When we first got in the room everything was wet. The humidity was really high. Both floors were wet. Had to turn on the heat to dry everything out and then turn off the unit completely. Also the facets in the bathtub was backwards so we thought we didn’t have hot water. The front dest suggested the faucet was inverted and it was.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

8/10 Good

Rachelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a quiet hotel! Thank you for the great stay.
Stayed 4 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Alison

Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Stayed 1 night in May 2025

10/10 Excellent

Dima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for good price
Stayed 1 night in Jul 2025

8/10 Good

Tiarah

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was well kept, the only thing they should check in on more was the cleaning of the elevators. I would like to give the front desk worker Tay props!! She was excellent funny extremely helpful !!
Stayed 2 nights in Jul 2025

2/10 Terrible

Wendy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the hotel was very disappointing. Cleanliness and upkeep were clearly not a priority, and our expectations were not met. Worst of all, we were not told they were having issues with their fire alarm and we were woken up at 4 am by the fire alarm going off. We rushed downstairs along with other guests and given no direction or explanation after the fire alarm turned off. We all just assumed that it was a false alarm however no explanation was ever given by staff until the day after when it was time for us to check out.
Stayed 2 nights in Jul 2025

8/10 Good

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for the time that we needed to stay. The front desk associates were great. Very friendly, hospitable, inviting, and helpful. The only thing that I didn't like was that our tub/shower wasn't very clean. There were strands of hair in it. The toilet could have used a better cleaning as well. There were yellow stains that were at the base of the toilet. Also, the door to the bathroom was not leveled and dirty looking. Other than these things, our room was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremiah

Stayed 3 nights in Jun 2025

4/10 Poor

glen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Don’t go there.

The ice machine in the room didn’t work and they had no ice machine stations on the floors. We had a fire alarm in the middle of the night so we all had to stand outside for an hour and there was nothing wrong. And upon check out I was charged hundreds of extra dollars for no reason since I had paid the full price on this platform. Also, the towel rack in the bathroom just came off the wall. The drywall just gave way and let it fall.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, extremely clean and check in was a breeze!
Stayed 3 nights in Jul 2025

4/10 Poor

Alison

Disliked: Cleanliness, property conditions & facilities

Unfortunate

Hotels.com description of the hotel rooms are listed inaccurately on the website, first. The hotel allowed me to move into a room on day 3 of my stay, one that matched the correct website description. The hotel is having issues with condensation in the ductwork which has created mold or the smell all throughout. The room gave me a horrible headache daily and my animals are not feeling well as a result of the smell. I moved hotels. The fire alarm continuously goes off due to the condensation affecting the wiring. It’s alarming to deal with the loud noise early in the morning with 2 frantic pets and guests. The hotel is understaffed and needs new management to help create a safe and overall healthy environment that doesn’t violate OSHA regulations. Being in the service industry for years, you create expectations and standards of care and hospitality. This hotel is lacking and it’s unfortunate!
Stayed 11 nights in Jun 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and hospitable. The staff were very courteous.
Stayed 1 night in Jul 2025