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Yutorelo Toyako

3.5 star property

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Photo gallery for Yutorelo Toyako

A hot spring area with a bamboo fence, rocks, and a wooden walkway.
A bamboo forest leading to a building with large windows.
A buffet with various dishes and bowls of food, a person serving food, and a large metal pot.
A carpeted staircase with wooden handrails and glass panels, leading to a room with a large window and a view of the outdoors.
A modern hotel entrance with a glass facade, a covered outdoor area, and a vehicle parked outside.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $170
$154 nightly
$170 total
Aug 30 - Aug 31

Explore the area

View in a map
78 Toyako Onsen, Toyako-Cho, Abuta-gun, Toyako, Hokkaido, 049-5721
  • Place, Toyako Onsen
    ‪1 min walk‬
  • Place, Lake Toya
    ‪5 min walk‬
  • Place, Toyako Hot Spring
    ‪10 min walk‬

Room options

View all photos for Japanese-style Room

A room with tatami flooring, a wooden table, a radiator, and a window with a view of mountains.

Japanese-style Room

  • Sleeps 2
  • 2 Double Futons
  • Free WiFi

View all photos for Standard Japanese-style Room 10 To 15 Sq M

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a dark curtain.

Standard Japanese-style Room 10 To 15 Sq M

  • Sleeps 3
  • 3 Double Futons
  • Free WiFi

View all photos for Standard Japanese-style Room 16 To 20 Sq M

A room with tatami flooring, a futon bed, a television, and a small table with chairs.

Standard Japanese-style Room 16 To 20 Sq M

  • Sleeps 5
  • 5 Double Futons
  • Free WiFi

View all photos for Japanese Traditional Room, Non Smoking

A room with tatami flooring, a futon bed, a television on a stand, and a small table with chairs.

Japanese Traditional Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Partial lake view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Japanese-style Twin Room, Non Smoking (2 beds)

A hotel room with two beds, a sitting area with a chair and table, a television, and a large window with curtains.

Japanese-style Twin Room, Non Smoking (2 beds)

8.0 out of 10
Very good
(5 reviews)
  • Partial lake view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

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About the neighborhood

Toyako

When you stay at Yutorelo Toyako in Toyako, you'll be on the boardwalk/promenade, within a 5-minute drive of Toyako Hot Spring and Usuzanfunka Memorial Park. .This ryokan is 3.7 mi (6 km) from Showashinzan Ropeway and 3.8 mi (6.1 km) from Showa-shinzan.

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 miles
  • Shikotsu-Toya National Park - 1 min walk - 0.0 miles
  • Lake Toya - 5 min walk - 0.3 miles
  • Toyako Hot Spring - 10 min walk - 0.6 miles
  • Usuzanfunka Memorial Park - 18 min walk - 1.0 mile

Getting around

  • Toya Station - 13 min drive
  • New Chitose Intl. Airport (CTS) - 95 min drive

Restaurants

  • ‪でめきん食堂 - ‬5 min walk
  • ‪Blossom Coffee - ‬5 min walk
  • ‪Cafe&Restaurant The Toya - ‬12 min walk
  • ‪波の音 - ‬6 min walk
  • ‪岡田屋 - ‬8 min walk

About this property

Yutorelo Toyako

Yutorelo Toyako offers 58 accommodations with safes. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and bidets.

This Toyako ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Hot springs and complimentary bicycles are featured at the ryokan.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 10:00 PM. There are hot springs on site.
Make yourself at home in one of the 58 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as hot springs or take in the view from a garden. Additional amenities at this ryokan include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Yutorelo Toyako. Buffet breakfasts are available daily from 7:30 AM to 9 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot springs
  • Shopping
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Daily housekeeping (for a fee)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • On the boardwalk/promenade

Spa

  • Hot springs
  • Public bath open from 6:00 AM - 10:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 5 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Housekeeping fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

YUTORELO TOYAKO Inn
YUTORELO TOYAKO Ryokan
YUTORELO TOYAKO Toyako
YUTORELO TOYAKO Ryokan Toyako

Yutorelo Toyako Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 144 reviews
Rating 8 - Good. 46 out of 144 reviews
Rating 6 - Okay. 18 out of 144 reviews
Rating 4 - Poor. 14 out of 144 reviews
Rating 2 - Terrible. 10 out of 144 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Linus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had an enjoyable time here!
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Cynthia

Liked: Staff & service
Breakfast was good.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
A little dated but as far as traditional it had excellent food and baths.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Jose N Munoz

Liked: Cleanliness, staff & service, amenities
Amenities
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Yat Hi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, clean and tidy Dinner is quite good, not much choice for breakfast, but it’s fine Very nice staffs Onsen facilities are nice with reasonable size The most valuable - they offer sake at lobby for whole day. And free draft beer at dinner. FYI, there are few stairs at lobby.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Shihui Audrey

Liked: Cleanliness, staff & service, amenities
Breakfast is good and hotel is within walking distance to Lake Toya. Twin room is big and comfortable.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Incredible staff and service. The breakfast was great. Free desserts and sake at night.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent meals and staff

Very helpful staff and fantastic dinner and breakfast, with a great selection of amenities. The building itself could use a little smartening up in places, but for a hotel that allows pets this may be expected
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Shumin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice traditional japan style
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautifully designed hotel. Great ambiance. The staff are extremely courteous and efficient. Great find.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really pleasant hotel close to lake Toya. The traditional Japanese room was excellent to experience and the onsen with its both indoor and outdoor baths were phenomenal. There were other amenities such as free bike rentals to take advantage of. The breakfast buffet offered here was superb and there were a few options for restaurants in the area to walk to in the evenings.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Hon Lung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relax and Comfortable
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful welcome

The welcome service (from 3 pm every day) was amazing. The Kaiseki dinner package was also fantastic - highly recommended. Staff kindly assisted in reserving me a place on a bus connection when leaving. Hot springs a little tired, and sauna in a separate section.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a little odd using a machine, but there was an employee who helped us. The nearby lake was beautiful, although we didn't have the clearest view from our room. The free sake was fun in the lobby. Breakfast was also tasty. The Japanese-style mattress (futon) could have used a bit more padding.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Yuk Yi Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pillows are a bit hard
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
It is well organized traditional Japanese style hotel such as delicious breakfasts, natural Onsen(hot bath facility), many sakes, snacks and even hot bath robes. The staffs are extremely kind and well mannered. I stayed 2 nights. The hotel is not updated but maintains traditional Japanese style. When anyone wants to experience traditional Japanese culture in Hokkaido, this is the best hotel I recommend. I would like to go back.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

LO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much better than I expected, nice room and lobby

Much better than I expected, the room is looking good and spacious. The dinner it is not better. But if you wanted there are a few restaurants near the hotel. The shampoo and body soap are heavily diluted, it takes over 10 taps to wash my hair.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Qing Chang

Liked: Cleanliness, amenities, property conditions & facilities
pros: right in the middle of the main street of lake toya, very convenient. all day free sake tasting. pretty good breakfast. nice indoor and outdoor onsen. free parking. pet friendly - saw alot of cute doggies. children play room available. overall very specious room. con: it’s summer and aircon was centralized and not working well. informed the staff and they told me to open the window and take a fan from them FOC. but i will still prefer my air conditional to work.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Sung

Liked: Staff & service, amenities
The property is old and does not looks as nice as the picture on the reservation site shows. Definitely it needs renovation.\ The dinner kaiseki was below expectation for the money. It seems to allow pets. A guest couple brought a dog and let bark all morning when I retied to relax and enjoy the morning bath.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Yuet-Yi Lucia

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

So noisy, and not comfortable at all, the building may be old, so dark
Stayed 1 night in May 2024
Verified review

8/10 Good

Ayako

Liked: Cleanliness, staff & service, amenities
Staffs are so friendly and kind. Unfortunately, the hotel needs renovation. 1, From check in counter, at second floor, to elevator floor has stairs and they do not have lamp ,so it was so hard to carry up our all luggage by our selves. 2, AC did not work well, so I asked a fan to put in our room. 3, Stairs to all floor is dirty and smells not good. They have very nice hot spring, free welcome drink, free Yukata rental, easy to see fire worlks from own room and so on. so I hope they improve thir facilities a little by little. 15minutes by taxi from Toyako JR station. You need to call the taxi if you want to ride. Pubrick bus only runs a few every hours.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

RIEKO

Liked: Cleanliness, staff & service, property conditions & facilities
急な変更も対応していただけました。 露天風呂が二日目に給湯が止まっていて緩かったのが残念でした。
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Hung Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這家飯店值得給他機會，他可以表現的更好！入住時有免費的點心和清酒，非常加分！一泊二食的食物非常不錯！一樣也是酒精飲品暢飲不加價，加分！泡湯結束還有冰棒可以免費吃，加分！餐廳的服務人員很親切有禮，加分。 不過入住時可能因為語言，櫃檯服務人員沒跟我們說有點心和清酒及咖啡可以享用，我們隔天才知道，也沒機會享用了！另外，房間冷氣超爛，不過這裡一年有大概300天以上不太需要冷氣，所以問題不大！我覺得如果來洞爺湖想要找cp值好的飯店可以考慮！
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Yee Shan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
設備舊，床褥硬，房間燈光太暗，房間不是用鎖匙而是用數字密碼，保安欠缺，膳食惡劣，很難食，食品款式老土
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Eun sung

Liked: Cleanliness, staff & service, amenities
시설은 낡았지만 친근함이 좋았습니다.
Stayed 1 night in Sep 2024