See all properties
Aparthotel

The Vale Niseko

4.0 star property

Choose dates to view prices

Photo gallery for The Vale Niseko

3 Bedroom Yotei Panorama Penthouse Suite | Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, soundproofing
3 Bedroom Yotei Panorama Penthouse Suite | Living area | Flat-screen TV, DVD player
3 Bedroom Yotei Panorama Penthouse Suite | View from room
Microwave, coffee/tea maker, toaster, cookware/dishes/utensils

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Spa
  • Outdoor Space
  • Laundry

Explore the area

View in a map
166-9 Yamada, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Place, Niseko-Shakotan-Otarukaigan Quasi-National Park
    ‪17 min walk‬
  • Place, Annupuri
    ‪6 min drive‬

Room options

View all photos for Superior Hotel Room (Lower Ground)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Hotel Room (Lower Ground)

  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Superior Hotel Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Hotel Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Superior Studio

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Studio

  • 356 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 1 Bedroom Suite with Murphy's bed

1 Bedroom Suite with Murphy's bed | Private kitchen | Microwave, coffee/tea maker, toaster, cookware/dishes/utensils

1 Bedroom Suite with Murphy's bed

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed or 2 Twin Beds and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite with Tatami Room

1 Bedroom Suite with Tatami Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

1 Bedroom Suite with Tatami Room

  • 890 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Twin Beds OR 1 King Bed

View all photos for 1 Bedroom Suite with Bunk Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

1 Bedroom Suite with Bunk Room

  • 893 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds OR 1 King Bed and 2 Twin Bunk Beds

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Suite

  • 925 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Yotei Suite

Flat-screen TV, DVD player

2 Bedroom Yotei Suite

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Onsen

Resort view

2 Bedroom Suite with Onsen

  • 1227 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Tatami Room

Microwave, coffee/tea maker, toaster, cookware/dishes/utensils

2 Bedroom Suite with Tatami Room

  • 1227 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Tatami Room (Dual Key)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Suite with Tatami Room (Dual Key)

  • 1302 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Bunk Room (Dual Key)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Suite with Bunk Room (Dual Key)

  • 1302 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 3 Bedroom Yotei Suite (Dual Key)

3 Bedroom Yotei Suite (Dual Key) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

3 Bedroom Yotei Suite (Dual Key)

  • 1637 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for 2 Bedroom Suite with Onsen + Tatami Room

2 Bedroom Suite with Onsen + Tatami Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Suite with Onsen + Tatami Room

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 3 Bedroom Suite with Onsen (Dual Key)

Resort view

3 Bedroom Suite with Onsen (Dual Key)

  • 1227 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

View all photos for 3 Bedroom Yotei Panorama Penthouse Suite

3 Bedroom Yotei Panorama Penthouse Suite | Interior detail

3 Bedroom Yotei Panorama Penthouse Suite

  • 26307 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

View all photos for Superior Studio (A)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Studio (A)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (B)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Studio (B)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (C)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Studio (C)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (D)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Studio (D)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 2 Bedroom Yotei Suite (A)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Yotei Suite (A)

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

3 Bedroom Suite With Onsen (Dual Key)

  • Sleeps 8

2 Bedroom Suite With Tatami Room

  • Sleeps 8

2 Bedroom Suite With Bunk Room (Dual Key)

  • Sleeps 8

3 Bedroom Yotei Suite (Dual Key)

  • Sleeps 8

2 Bedroom Suite With Tatami Room (Dual Key)

  • Sleeps 8

3 Bedroom Yotei Panorama Penthouse Suite

  • Sleeps 8

1 Bedroom Suite With Tatami Room

  • Sleeps 6

2 Bedroom Yotei Suite

  • Sleeps 6

1 Bedroom Suite With Bunk Room

  • Sleeps 6

2 Bedroom Suite With Onsen

  • Sleeps 6

View all photos for Superior Studio

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Studio

  • Sleeps 2

2 Bedroom Suite

  • Sleeps 6

View all photos for Superior Hotel Room

Living area | Flat-screen TV, DVD player

Superior Hotel Room

  • Sleeps 2

View all photos for Superior Hotel Room (Lower Ground)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Hotel Room (Lower Ground)

  • Sleeps 2

1 Bedroom Suite With Murphy Bed

  • Sleeps 4

View all photos for 2 Bedroom Suite With Onsen + Tatami Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Suite With Onsen + Tatami Room

  • Sleeps 8

Similar properties

Combined shower/tub, free toiletries, hair dryer, slippers
Hilton Niseko Village
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 992 reviews
$313 nightly
The price is $346
Dec 14 - Dec 15
Hilton Niseko Village

About the neighborhood

Kutchan

When you stay at The Vale Niseko in Kutchan, you'll be near ski lifts, just steps from Niseko Mountain Resort Grand Hirafu and 15 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. .This ski aparthotel is 7.4 mi (11.9 km) from Niseko Annupuri International Ski Area and 17.1 mi (27.6 km) from Rusutsu Resort.
View more Aparthotels in KutchanOpens in a new window

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 miles
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 17 min walk - 0.9 miles
  • Annupuri - 6 min drive - 2.8 miles
  • Niseko Annupuri International Ski Area - 15 min drive - 7.5 miles
  • Niseko Hanazono Resort - 16 min drive - 5.9 miles

Getting around

  • Kutchan Station - 12 min drive

Restaurants

  • ‪Green Farm Café - ‬1 min walk
  • ‪NiSEKO PiZZA (ニセコピザ) - ‬1 min walk
  • ‪Taj Mahal Niseko Hirafu - ‬2 min walk
  • ‪ニセコ山麓ジンギスカン - ‬3 min walk
  • ‪旭川ラーメン登山軒 - ‬3 min walk

About this property

The Vale Niseko

Slopeside fun with full-service spa and restaurant
The Vale Niseko offers 91 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Kutchan aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include ski-in/ski-out access, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Reju Spa. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to 9:00 PM. There are hot springs open between 6:30 AM and 4:00 PM.

Make yourself at home in one of the 91 guestrooms featuring microwaves and DVD players. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this aparthotel, which also features hot springs and a sauna. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a satisfying meal at Vale Bar and Grill serving guests of The Vale Niseko. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Vale Bar and Grill - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Aromatherapy
  • Full-service spa
  • Hot spring
  • Hot springs open from 6:30 AM - 4:00 PM
  • Hot springs water temperature - 36 ºF
  • In-room massages
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - 9:00 PM
  • Public indoor bath (no minerals)
  • Reflexology
  • Sauna
  • Seasonal outdoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • Vale Bar and Grill

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Toaster

Dining

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,600 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Extra futon (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (once per stay)
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • In the mountains

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snow tubing
  • Snowmobiling
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 6 floors
  • 91 units
  • Built in 2008
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Reception is open 7 AM - 10 PM from July to September and December to March. Reception is open 9 AM - 6 PM from April to June and October to November. Guests arriving after hours must contact the property in advance to arrange check-in.
The listed optional crib/infant bed fee applies every 4 nights.
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from December 4 2025 to December 18 2025 (dates subject to change):
  • Hot springs
  • Sauna
  • Spa

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 11400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2600 per person
  • Airport shuttle fee: JPY 34500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: JPY 34500 (one-way)
  • Futon bed fee: JPY 11400 per night
  • Crib (infant bed) fee: JPY 11400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The indoor public bath fee is JPY 1,500 per adult and JPY 1,000 per child.
The indoor private bath fee is JPY 30,000.

We should mention

The seasonal pool will be open from November 30 to April 13
Hot springs access available from 6:30 AM to 4:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Vale Niseko Hotel Kutchan
Vale Niseko Hotel
Vale Niseko Kutchan
Vale Niseko
Vale Niseko Aparthotel Kutchan
Vale Niseko Apartment Kutchan
Vale Niseko Apartment
The Vale Niseko Kutchan
The Vale Niseko Aparthotel
The Vale Niseko Aparthotel Kutchan

Reviews

The Vale Niseko Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 32 out of 71 reviews
Rating 8 - Good. 17 out of 71 reviews
Rating 6 - Okay. 11 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 10 out of 71 reviews

Reviews

8/10 Good

Liam James Whitley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great onsen and ski-in/ski-out access.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kipling

Traveled with group
Liked: Cleanliness, room comfort

Luxury at a reasonable price

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Stayed 2 nights in Mar 2025

6/10 Okay

Ozge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.

8/10 Good

Wiki

Traveled with family and small children
Liked: Cleanliness
View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
Stayed 9 nights in Dec 2024

8/10 Good

Siu Kuen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.

2/10 Terrible

Verified traveler

Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
The worst hotel experience, rude and
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Stayed 3 nights in Feb 2020

6/10 Okay

Ysl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ski in ski out
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
Stayed 7 nights in Jan 2020

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

ping

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay while in Hirafu

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Stayed 6 nights in Mar 2019

10/10 Excellent

Jen, HK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Stayed 3 nights in Mar 2019

8/10 Good

HIU KONG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
Stayed 5 nights in Feb 2019

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Apartment

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Dec 2018