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The Freshwater

Property class: 4

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Photo gallery for The Freshwater

A snow-covered landscape with a prominent mountain in the background, a building with multiple floors, and a parking area.
A modern living room with a fireplace, a dining area, and large windows offering a view of a snowy landscape.
A modern living room with a stone fireplace, a flat-screen TV mounted on the wall, and a balcony with a view of the snowy landscape.
A modern kitchen with dark cabinets, a white countertop, and a dining area with a wooden table and chairs.
A modern living room with a sofa, armchairs, a coffee table, and a TV mounted on a stone wall. There is a kitchen area with a sink and a dining table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
The current price is $184
$163 nightly
$184 total
Oct 28 - Oct 29

Explore the area

View in a map
165-19, Yamada, Abuta, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Tokyu Grand HIRAFU
    ‪3 min walk‬
  • Place, Niseko-Shakotan-Otarukaigan Quasi-National Park
    ‪6 min walk‬
  • Place, Niseko Hanazono Resort
    ‪24 min drive‬

Room options

View all photos for Superior Studio

A hotel room with two beds, a kitchenette, and a painting on the wall.

Superior Studio

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 1 Bedroom Suite

A modern kitchen with wooden cabinets, a white countertop, and a built-in dishwasher.

1 Bedroom Suite

  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

A modern hotel room with a large bed, a desk, and a television.

2 Bedroom Suite

  • 818 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for 2 Bedroom Penthouse Suite

A modern living room with a fireplace, a dining area, and large windows offering a view of a snowy landscape.

2 Bedroom Penthouse Suite

  • Mountain view
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for 2 Bedroom Penthouse Residence

A hotel room with two beds, large windows, a balcony, and a flat-screen TV.

2 Bedroom Penthouse Residence

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for 3 Bedroom Penthouse Suite

A modern living room with a fireplace, a dining area, and large windows offering a view of a snowy landscape.

3 Bedroom Penthouse Suite

  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds OR 2 Twin Beds and 2 King Beds

View all photos for 3 Bedroom Penthouse Residence

A modern kitchen with a dining area, featuring a wooden table and chairs, a bar area with stools, and a large window with curtains.

3 Bedroom Penthouse Residence

  • 1475 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds OR 6 Twin Beds

View all photos for Superior Studio

A hotel room with two beds, a kitchenette, and a painting on the wall.

Superior Studio

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio

A hotel room with two beds, a kitchenette, and a painting on the wall.

Superior Studio

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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A modern interior with a hot tub, a wooden wall, and a view of a snowy landscape through a large window.
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  • Breakfast included
  • Spa
  • Free WiFi
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4.7 out of 5, Exceptional, 108 reviews
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MUWA NISEKO

About the neighborhood

Kutchan

With a stay at The Freshwater in Kutchan, you'll be a 3-minute walk from Niseko Tokyu Grand HIRAFU and 10 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. .This ski apartment is 7.6 mi (12.3 km) from Niseko Annupuri International Ski Area and 19 mi (30.6 km) from Rusutsu Resort.
View more Apartments in KutchanOpens in a new window

What's nearby

  • Niseko Tokyu Grand HIRAFU - 3 min walk - 0.2 miles
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 6 min walk - 0.4 miles
  • Kutchancho Asahigaoka Ski Area - 18 min drive - 6.1 miles
  • Niseko Hanazono Resort - 24 min drive - 6.9 miles
  • Niseko Annupuri International Ski Area - 25 min drive - 8.2 miles

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Intl. Airport (CTS) - 117 min drive

Restaurants

  • ‪AFURI ramen + dumpling - ‬2 min walk
  • ‪Wild Bill's - ‬3 min walk
  • ‪Minamina - ‬2 min walk
  • ‪The Barn - ‬3 min walk
  • ‪テンポラダ - ‬1 min walk

About this property

The Freshwater

The Freshwater offers 33 accommodations with DVD players and rice cookers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 33 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided on a limited basis.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Ski

  • Downhill skiing nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Crib: JPY 7,000 per night

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 33 units
  • 5 floors
  • Built in 2008
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District, Hokkaido 044-0078, Japan]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed optional crib/infant bed fee applies every 4 days.
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 7000.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Freshwater Hotel Kutchan
Freshwater Kutchan
Freshwater Apartment Kutchan
The Freshwater Kutchan
The Freshwater Apartment
The Freshwater Apartment Kutchan

The Freshwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Niseko

Modern and clean. Free shuttle to the Gondola.
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Best Value in Town

This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.
Stayed 7 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Check-in, communication
Maggi the manager was really not helpful
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
何度も泊まっています！ 快適な施設です！ 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです！
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
洗濯機もありよかった！
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, communication
ウォシュレットと湯船が有れば最高でした。
Stayed 8 nights in Oct 2021
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Good location, very small rooms for price, rooms are a lot smaller than photos appear
Stayed 6 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and cozy apartment with well-equipped kitchen. Staff are so nice. Just next to the main road in Girafu. 2-minute-walk to ski shuttle bus stop and 5-minute-walk to convenient shop. It is so convenient that many restaurants and shops nearby. We didn’t drive this time and we took ski bus from CTS airport. The Freshwater provided compliment shuttle from & to Girafu welcome centre on arrival and departure date. We will stay here again when we go to Niseko next time. 👍
Stayed 4 nights in Dec 2019
Verified review

2/10 Terrible

Disliked: Amenities
6人で利用は無理があるのに、6人で利用できると書いてあり、２人ソファで寝ました。それなのに、２人の追加料金が２万も取られて、ホテルマネージャーに抗議しましたが、訳のわからない返答で、本当に嫌な思いをしました。
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly.
Stayed 4 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern apartment that is very close to everything.
Stayed 5 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Even though our buss was 30 minutes late there was someone waiting to drive us to the apartment.
Stayed 8 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big enough to stay for three people with very clean condition. Location is amazing probably best ever location if you have plan to ride gondola mostly.
Stayed 5 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy to locate. Staff was helpful from before arrival till we depart. Wonderful experience!
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent location to lifts, restaurants, and shops
Stayed 8 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
レセプションなどでスタッに遭遇すると（特に男性スタッフ）食事のことから日々の送迎のことまで隅々まで気にかけてくださり、できる限りのことをしてくださいます。私の下手な英語にも一生懸命答えてくださって大変素敵な滞在となりました。
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freshwater

Great option in Hirafu
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed in the Freshwater and there was no one at the reception to offer assistance the whole time during our stay. The apartment is nice and the location is very convenient.
Stayed 2 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff and an overall great lodging experience. Only wish there was a hot tub or sauna on the premises.
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic convienient location and very comfy !!

Spacious comfortable accomodation in a great location only a few minutes walk to the family chair, bars restaurants, massage, hire shops etc. Would definately consider again.
Stayed 5 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel close to everything

Maybe not a ski in and ski out hotel but with the shuttel bus it is not a problem and it is walking distance to everything anyway.
Stayed 7 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice functional room close to everything

We had the studio room with little kitchen, nice and clean and a very comfy bed. It’s was really close to the slopes and main intersection, the only downside was the adjoining room is really close and you can hear the neighbors talking, we had to tell them to be quite one night. Aside from that it was great
Stayed 5 nights in Feb 2018

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