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Chuzenji Kanaya Hotel

3.5 star property

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Photo gallery for Chuzenji Kanaya Hotel

Hot springs
Point of interest
Point of interest
Spa
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping
The current price is $152
$137 nightly
$152 total
Jun 21 - Jun 22

Explore the area

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Chuugushi 2482, Nikko, Tochigi-ken, 321-1661
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Lake Chūzenji
    ‪8 min walk‬
  • Place, Ryuzu Waterfall
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

10.0 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Hollywood Triple Room, Non Somking

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Triple Room, Non Somking

8.6 out of 10
Excellent
(4 reviews)
  • Partial lake view
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Hollywood Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Minibar, desk, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free WiFi

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About the neighborhood

Nikko

Located in Nikko, Chuzenji Kanaya Hotel is in the mountains, a 4-minute drive from Ryuzu Waterfall and 11 minutes from British Embassy Villa Memorial Park. .This hotel is 3.7 mi (6 km) from Italian Embassy Villa Memorial Park and 11.5 mi (18.5 km) from Toshogu Shrine.

What's nearby

  • Nikko National Park - 1 min walk - 0.0 miles
  • Lake Chūzenji - 8 min walk - 0.5 miles
  • Ryuzu Waterfall - 13 min drive - 1.3 miles
  • Kegon Falls - 30 min drive - 3.6 miles
  • Italian Embassy Villa Memorial Park - 35 min drive - 4.8 miles

Getting around

  • Nikko Station - 32 min drive

Restaurants

  • ‪ザ・ロビーラウンジ - ‬6 min drive
  • ‪一休 - ‬21 min drive
  • ‪すいとん つみっこ - ‬7 min drive
  • ‪The Bar - ‬6 min drive
  • ‪観光食堂 - ‬7 min drive

About this property

Chuzenji Kanaya Hotel

Chuzenji Kanaya Hotel offers 60 air-conditioned accommodations with minibars and slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nikko hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as hot springs or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Chuzenji Kanaya Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 14 2026 to July 10 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4400 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel
Chuzenji Kanaya Nikko
Chuzenji Kanaya
Chuzenji Kanaya Hotel Hotel
Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel Hotel Nikko

Chuzenji Kanaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 272 reviews
Rating 8 - Good. 88 out of 272 reviews
Rating 6 - Okay. 18 out of 272 reviews
Rating 4 - Poor. 3 out of 272 reviews
Rating 2 - Terrible. 1 out of 272 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great room and outstanding service. The breakfast was excellent too
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, amenities
Kind stuff, good food, the condition are much better than I thought. I think the rooms are renovated and very comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephen

Great onsen. Food was expensive. Better to eat in town
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.
Verified

10/10 Excellent

Andrew

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024
Verified

8/10 Good

Hang Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with western decor. Friendly stafg
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

masayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a wonderful experience in every way

This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Michael George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Ang

Liked: Cleanliness
Inflexible service. Cannot communicate in English. Very overpriced restaurant.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Primrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most stores in the winter were not open.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Katsuyuki

Liked: Staff & service
Ok
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mitsuyo

Liked: Cleanliness, staff & service, amenities
清潔で、スタッフの対応も良かった 温泉の泉質も良かった
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Tomoko

Liked: Cleanliness, property conditions & facilities
大きな露天風呂がよかったです。硫黄の濃度が濃く、いいお湯でした。ホテルの雰囲気も落ち着いていて、ゆったり過ごせました。ディナーのコース料理も朝食も、とても美味しくいただきました。
Stayed 1 night in Dec 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
暖炉があり、夕方から火を焚べてくれて、良い雰囲気でした。部屋に居るより、火の前で過ごせたかなと。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変良かったです。
Stayed 1 night in Dec 2025
Verified

8/10 Good

watanabe

Liked: Cleanliness, amenities
ご飯はとてもおいしかったです。部屋も古い建物を綺麗に管理して頂いていると思うのですが、大浴場の扉の暗証番号が個人的には開けづらくて苦労しました。大浴場はサウナを設置頂いておりますが、出来れば水風呂と休養スペースを設けて頂ければもっと良かったです。 後は大きめの荷物は部屋まで持ち運びいただければ有りがかったかもしれません。 最後に外の街灯なのですが、時間に合わせて点灯していると思うのですが、訪問した時は街灯がついてない時間で既に暗く、入口の看板が見えなかったので、出来れば日の入り時間に合わせて調整いただけたら嬉しいです。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Hiroaki

中禅寺湖周辺に14時過ぎに到着して、17時過ぎにホテルに到着。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shigetoshi

Liked: Cleanliness
木材を多用した内装で素敵でした。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Eiko

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
朝食は、コーヒーなどのお代わりなどを聞いて頂けないのが残念でした。ラウンジに行っても閉まっていたので。 朝の温泉の給湯器の不具合のため、水が一切出ず、熱湯しか出なくて本当にビックリしました。皆さん、困っていらっしゃって、フロントに電話して復旧をお願いした方がおられました。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Miwako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古いけど雰囲気は良く食事も満足でした。外装工事をしていたので少し残念な気持ちでした。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Papagonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの丁寧な対応と、周りに何もなく静かな環境(特に夜は静かで自然の中に身を置かせていただいてる感じがします。 夕食のメイン「鱒重」日光産紅鱒のソテー 中禅寺金谷ホテルスタイルは選ぶ価値ありの美味しさです😊
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service
どのスタッフも丁寧で、常に目を配り対応をしており、とても素晴らしかったです。老舗のホテルのためホテルの内装は、とても落ち着いた温かみのある感じでした。夕食/朝食共にとても美味しく、レストランも落ち着いた雰囲気でとても良かったです。一つ気になった点は、壁の薄さ。部屋にいると隣の部屋のTVや話し声、廊下を歩いてくる方の話し声が聞こえてしまう点でしょう。 全体的には、とても満足しています。 また訪れたいなと思えるホテルでした。
ホテル入り口
昭和天皇陛下がお泊りになったホテルとしても知られています。
お部屋のベランダ
Stayed 1 night in Sep 2025