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Get an overview of this hotel
Comfortable Niigata hotel in Chuo Ward with 24-hour front desk

Popular property highlights

Free WiFi
Laundry facilities
Grocery/convenience store
24-hour front desk

With a stay at JR East Hotel Mets Niigata, you'll be centrally located in Niigata, a 4-minute drive from Toki Messe and 14 minutes from Niigata Racecourse. This hotel is 1.4 mi (2.2 km) from Bandai Pavilion and 1.5 mi (2.4 km) from Aizu Yaichi Memorial Museum.

Make yourself at home in one of the 197 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

You can enjoy a meal at the restaurant serving the guests of JR East Hotel Mets Niigata, or stop in at the grocery/convenience store.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Niigata hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

JR East Hotel Mets Niigata has designated areas for smoking.

  • Number of meeting rooms - 1
  • Luggage storage
  • Elevator
  • Number of restaurants - 1
  • Designated smoking areas
  • 24-hour front desk
  • Laundry facilities
  • Parking (limited spaces)
  • Vending machine
  • Grocery/convenience store
  • Total number of rooms - 197
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

JR East Hotel Mets Niigata offers 197 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Refrigerator (on request)
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • TV size measurement: inch
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Electrical adapters/chargers

Where to Eat

JR East Hotel Mets Niigata has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchairs available on site
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 1:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • JR-EAST HOTEL METS
  • JR-EAST METS NIIGATA
  • JR-EAST METS
  • Jr East Mets Niigata Niigata
  • JR East Hotel Mets Niigata Hotel
  • JR East Hotel Mets Niigata Niigata
  • JR East Hotel Mets Niigata Hotel Niigata

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

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