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Hotel Okura Niigata

4.0 star property

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Photo gallery for Hotel Okura Niigata

6 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
Lobby
Chapel
In-room safe, desk, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Room service
$48
$43 nightly
$48 total
Dec 22 - Dec 23

Explore the area

View in a map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Place, Bandai Bridge
    ‪5 min walk‬
  • Place, Niigata Prefectural Civic Centre
    ‪16 min walk‬
  • Place, Toki Messe
    ‪18 min walk‬
  • Airport, Niigata (KIJ)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, City View, Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Smoking

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Shinano River View

In-room safe, desk, free WiFi, bed sheets

Standard Double Room with Shinano River View

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Non Smoking, River View

  • 388 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

Twin Room, River View, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 279 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Smoking

  • Sleeps 1

View all photos for Economy Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Non-Smoking

  • Sleeps 1

View all photos for Standard Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Smoking

  • Sleeps 1

View all photos for Standard Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Economy Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 3

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room - Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Petite Double Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Smoking

  • Sleeps 2

View all photos for Petite Double Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Non-Smoking

  • Sleeps 2

View all photos for Main Building Regular Floor Standard, Twin With Bath, River View

In-room safe, desk, free WiFi, bed sheets

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 2

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 2

View all photos for Standard Twin Room with Shinano River View

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room with Shinano River View

  • Sleeps 2

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About the neighborhood

Niigata

Hotel Okura Niigata is centrally located in Niigata, a 4-minute walk from Bandai Bridge and 6 minutes by foot from Honcho Chuo Ichiba. .This hotel is 0.7 mi (1.1 km) from Niigata Prefecture Memorial Hall and 0.8 mi (1.3 km) from Niigata City History Museum.

What's nearby

  • Honcho Chuo Ichiba - 4 min walk - 0.3 miles
  • Bandai Bridge - 5 min walk - 0.3 miles
  • Niigata City Performing Arts Center - 15 min walk - 0.8 miles
  • Niigata Prefectural Civic Centre - 16 min walk - 0.9 miles
  • Toki Messe - 18 min walk - 1.0 mile

Getting around

  • Niigata Station - 9 min drive
  • Niigata Airport (KIJ) - 17 min drive

Restaurants

  • ‪らーめん 二葉 - ‬5 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪珈琲 六曜館 - ‬5 min walk
  • ‪中国料理 桃花林 - ‬1 min walk
  • ‪Konkret Coffee＋Beer - ‬4 min walk

About this property

Hotel Okura Niigata

Boardwalk/promenade hotel with 6 restaurants and a 24-hour front desk
Hotel Okura Niigata offers 265 air-conditioned accommodations with safes and slippers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 265 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, wedding services, and a banquet hall.
Grab a bite at La Shinano, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
La Shinano - Onsite coffee shop.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Bar Edinburgh - Onsite bar. Open daily.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night
Cribs (infant beds) are available for JPY 1210.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Reviews

Hotel Okura Niigata Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 486 out of 1002 reviews
Rating 8 - Good. 359 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

Reviews

4/10 Poor

John

Disliked: Property conditions & facilities
Not recommended. Old property needs upgrades. Not on par with Tokyo nor Kyoto Okura. Staff was good, rooms and dining sub par. Will not return. FYI have traveled to Japan 200+ times.
Stayed 4 nights in Aug 2025

8/10 Good

Chiho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper old-school 80's elegance and luxury. The lobby has chandeliers and a Bell Captain's desk, and a whisky bar upstairs. The room had a writing desk with printed stationery, a built-in international plug socket and cabled internet, a nightstand with a built-in radio and a pen and notepad by the phone, and a bathroom with a phone and a bottle opener attached to the wall. Even the cleaning staff wore the maid outfits with the cute little bonnets. Live the glory days at Okura Niigata.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Isao

Stayed 1 night in Aug 2025

8/10 Good

TAKASHI

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kota

Stayed 1 night in Jul 2025

8/10 Good

Kensuke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Fujio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

YIN-FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi is very very poor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi problems

The location was good and the room was clean and good enough for one person. The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay. Other than that, it was a good place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and upscale

Stayed 3 nights in Jun 2025

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older property but clean and comfortable with big rooms In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Stayed 3 nights in Jun 2025

10/10 Excellent

TOSHIHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントスタッフの岡田さんの対応や笑顔が素晴らしく、気持ちよく滞在できました。
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Masayo

Stayed 1 night in Jun 2025

8/10 Good

Sherman, Richmond

Traveled with family
Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

8/10 Good

KEIKO

Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Anthony, Wynnewood

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Stayed 1 night in May 2025