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Hotel Okura Niigata

4.0 star property

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Photo gallery for Hotel Okura Niigata

A hotel with a modern facade, large windows, and a waterfront view.
A room with a large window, a blue armchair, a white sofa, a lamp, and a tea set on a small table.
A modern lobby with a glass wall, potted plants, and a unique hanging light fixture.
A high-ceiling restaurant with tables set for dining, featuring purple floral centerpieces and a city view.
A hotel room with a large bed, two bedside tables, a chair, and a view of a cityscape at night.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is $51
$46 nightly
$51 total
Aug 31 - Sep 1

Explore the area

View in a map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Place, Bandai Bridge
    ‪3 min walk‬
  • Place, Honcho Chuo Ichiba
    ‪6 min walk‬
  • Place, Toki Messe
    ‪20 min walk‬
  • Airport, Niigata (KIJ)
    ‪13 min drive‬

Room options

View all photos for Deluxe Twin Room - Non-Smoking

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with a city view.

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Single Room - Non-Smoking

A hotel room with a neatly made bed, a framed picture on the wall, and a lamp on the nightstand.

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Single Room - Smoking

A hotel room with a neatly made bed, a framed picture on the wall, and a lamp on the nightstand.

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Double Bed, Smoking

A hotel room with a bed, desk, chair, nightstand, and a wall-mounted picture.

Standard Single Room, 1 Double Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

A hotel room with a bed, desk, chair, nightstand, and a wall-mounted picture.

Standard Single Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a desk lamp, a nightstand, and a window with curtains.

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a desk lamp, a nightstand, and a window with curtains.

Standard Twin Room, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a city view, a desk with a lamp, and a chair.

Deluxe Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Small Double Room, City View, Non Smoking

A hotel room with a bed, a desk, a chair, a nightstand with a lamp, and a framed picture on the wall.

Small Double Room, City View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Corner Suite Room, River View, Non Smoking

A room with a large window, a blue armchair, a white sofa, a lamp, and a tea set on a small table.

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, River View, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a view of a cityscape through a large window.

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Small Double Room, City View, Smoking

A hotel room with a bed, a desk, a chair, a nightstand with a lamp, and a framed picture on the wall.

Small Double Room, City View, Smoking

  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking, River View

A hotel room with a bed, two bedside tables with lamps, a chair, a desk, and a large window with curtains.

Junior Suite, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Twin Room, River View, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • River view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Single Room, Smoking

A hotel room with a bed, a television on a wooden table, and a window with curtains.

Economy Single Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Single Room, Non Smoking

A hotel room with a bed, a television on a wooden table, and a window with curtains.

Economy Single Room, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Twin Room, Smoking

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Economy Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Economy Twin Room, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Niigata

With a stay at Hotel Okura Niigata, you'll be centrally located in Niigata, steps from Bandai Bridge and within a 10-minute walk of Honcho Chuo Ichiba. .This hotel is 0.8 mi (1.2 km) from Niigata Prefecture Memorial Hall and 0.8 mi (1.3 km) from Niigata City History Museum.

What's nearby

  • Bandai Bridge - 3 min walk - 0.2 miles
  • Honcho Chuo Ichiba - 6 min walk - 0.4 miles
  • Niigata City Performing Arts Center - 16 min walk - 0.9 miles
  • Niigata Prefectural Civic Centre - 18 min walk - 1.0 mile
  • Toki Messe - 20 min walk - 1.1 miles

Getting around

  • Niigata Station - 12 min drive
  • Niigata Airport (KIJ) - 20 min drive

Restaurants

  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪らーめん 二葉 - ‬6 min walk
  • そばの関処 更科 本店
  • ‪和食 や彦 - ‬1 min walk
  • ‪笑美寿亭 - ‬6 min walk

About this property

Hotel Okura Niigata

Hotel Okura Niigata offers 265 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 265 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, wedding services, and a banquet hall.
Grab a bite at La Shinano, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
La Shinano - Onsite coffee shop. Open daily.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Bar Edinburgh - Onsite bar. Open daily.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,800 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1800 for children
  • Self parking fee: JPY 1320 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1004 reviews
Rating 8 - Good. 348 out of 1004 reviews
Rating 6 - Okay. 107 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed myself can’t wait to visit next year.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great location great amenities would recommend 100%
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Masaru

Liked: Cleanliness, staff & service, amenities
Beautiful, nice and clean hotel with great service.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

sungyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Breakfast was good. I’d like to come back again.
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Sonny Yat Long

Liked: Staff & service, amenities, property conditions & facilities
it was very nice. The staff are nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chih-Hung

Liked: Cleanliness, staff & service, amenities
Although it's a little far from the station, it was great overall. The room was a bit small, but the staff were very friendly and welcoming. It was a wonderful stay.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, amenities
Clean, comfortable, smoke free rooms
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Mei Tuen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great customer services; paid good attention to customer needs. However the property a bit dated and not much facilities for tourists to enjoy like fitness center and executive lounge.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a perfect room with view of the famous bridge Bandai Bridge
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Aleshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Casey

Liked: Cleanliness, amenities
Not a bad hotel by any means, it's quite dated and the WiFi was terrible if I'm being honest, however, the location is within walking distance to alot of amenities, the staff is very professional and the breakfast buffet has alot of options for most families.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Slightly older hotel. but larger room and very quiet. Quite comfortable and the value of the room was high given the relatively modest cost. Breakfast buffet was excellent.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Older property but clean and comfortable with big rooms In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
The staff speaks both Japanese and English. I felt welcomed in this hotel.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
The property got a long history with great view of Shinano River, conventional design with larger room size comparing to modern hip hotel. Their breakfast is excellent, with a variety of local produce, a must try. Front desk is friendly and helpful, thanks to Mr Chan who initiated to assist in forwarding a delayed package to Tokyo.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Georges

Liked: Cleanliness, amenities, property conditions & facilities
Clean room but older property. Well located on river with great view. Excellent breakfast with great service. Staff were fantastic in all departments . Close to a Lawson a with microwave and drinks machine and ice on the floor
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was disappointing our room wasn't ready at 11:30 am, ahead of 2 pm check in time. We were surprised with a free upgrade to full suite. Room was sparkling clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ying-Shing

Liked: Cleanliness, property conditions & facilities
More variety of tea bags.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Stayed 1 night in May 2025
Verified review

8/10 Good

Jeffrey Lee

Liked: Cleanliness, staff & service
The room was big enough for two. sofa by the window was a bit past peak time. employees were very pleasant. bravo. overall it was a nice hotel and I will be back if I visit Niigata again.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

MANABU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurants closed early in the evening.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Hirofumi

Liked: Cleanliness, staff & service, amenities
Clean room but old
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Sherman

Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025