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Comfort Hotel Niigata

3.0 star property

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Photo gallery for Comfort Hotel Niigata

Property amenity
Exterior
Property amenity
Lobby
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping
The current price is $46
$41 nightly
$46 total
Jun 21 - Jun 22

Explore the area

View in a map
3-3-1 Benten, Chuo-ku, Niigata, Niigata, 950-0901
  • Place, Bandai Bridge
    ‪14 min walk‬
  • Place, Toki Messe
    ‪3 min drive‬
  • Place, Niigata City Performing Arts Center
    ‪5 min drive‬
  • Airport, Niigata (KIJ)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Niigata

With a stay at Comfort Hotel Niigata, you'll be centrally located in Niigata, a 2-minute drive from Toki Messe and 13 minutes from Niigata Racecourse. .This hotel is 0.6 mi (0.9 km) from Bandai Pavilion and 0.6 mi (1 km) from Aizu Yaichi Memorial Museum.

What's nearby

  • Aizu Yaichi Memorial Museum - 9 min walk - 0.5 miles
  • Bandai Bridge - 14 min walk - 0.8 miles
  • Toki Messe - 3 min drive - 1.3 miles
  • Niigata City Performing Arts Center - 5 min drive - 1.7 miles
  • Niigata Prefectural Civic Centre - 5 min drive - 1.7 miles

Getting around

  • Niigata Station - 7 min walk
  • Niigata Airport (KIJ) - 22 min drive

Restaurants

  • ‪弁慶の泣き処 - ‬1 min walk
  • ‪est! - ‬2 min walk
  • ‪長岡小嶋屋 新潟駅前店 - ‬1 min walk
  • ‪ぶた家 新潟駅前店 - ‬1 min walk
  • ‪新潟モノリス - ‬1 min walk

About this property

Comfort Hotel Niigata

Comfort Hotel Niigata offers 196 air-conditioned accommodations with bathrobes and slippers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,600 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100 per night

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1600 per night
  • Crib (infant bed) fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Niigata
Comfort Niigata
Hotel Niigata
Comfort Hotel Niigata Hotel
Comfort Hotel Niigata Niigata
Comfort Hotel Niigata Hotel Niigata

Comfort Hotel Niigata Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 105 out of 294 reviews
Rating 8 - Good. 141 out of 294 reviews
Rating 6 - Okay. 39 out of 294 reviews
Rating 4 - Poor. 6 out of 294 reviews
Rating 2 - Terrible. 3 out of 294 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CHIZUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast , close to train station , will stay here again wonderful stuff
Stayed 2 nights in May 2024
Verified

10/10 Excellent

philip

Liked: Amenities
Excellent hotel
Stayed 2 nights in Nov 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Clean and tidy. Good breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Friendly helpful staff. A free breakfast too. 7 minute walk to the train station. Comfortable clean bed. Would definitely stay there again.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Audrey

Liked: Amenities
Good breakfast!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and the Bandai shopping district. Great free breakfast to help you start the day.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect pllace when you love to go out in a neighbourhood crowded with restuarants and eateries of reaaly any kind. 5 Minutes from the Shinkansen station and surrounded bz all kinds of shopping experiences. The breakfast is really incredible.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Vu Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service, location feasible for foot walking and commute traffic transportation. Would recommend this business highly!
Verified

6/10 Okay

KAZUHIRO

Disliked: Property conditions & facilities
Very cheap and clean. Good access from the station. I was concerned about the smell of the air conditioning.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Kubilay

Liked: Staff & service
Disliked: Amenities
Too tiny rooms.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room

Small breakfast room is with cordial stuff. The hotel counter is almost automated with not cordial stuff. Room is tiny, Second person on the bed has no easy access to bathroom because of its tininess.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Anastasiia

terrible breakfast. not tasty dishes that are impossible to eat.
Stayed 1 night in Jul 2024
Verified

8/10 Good

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方も新設
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yukihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で過ごしやすかった
Stayed 1 night in Mar 2026
Verified

6/10 Okay

yumiko

問題なし
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SHUNICHI

Liked: Cleanliness, staff & service, amenities
ベッドに眼鏡置きのスペースとコンセントも近くにありスマホを手元にありながら充電も出来、快適でした。　　 朝食も充実しており、地元産のご飯と味噌汁は絶品でした。
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Shinko

Liked: Cleanliness, amenities
Disliked: Staff & service
受付の女性スタッフの対応が冷たくて残念でした
Stayed 1 night in Dec 2025
Verified

8/10 Good

kiyomi

客室は清潔で、隣の部屋や廊下の音など気にならず、騒音もなく環境は良かったです。私は時間の関係で食事はとっていませんがフリードリンクは利用できました。気軽に利用できてよかったと思います。寝巻も、エレベーターホールに設置されていて自由に利用できてよかったです。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maki

Liked: Cleanliness, amenities, property conditions & facilities
外から見ると建物が古いようにも感じられましたが、ホテル内は大変清潔で快適でした。スタッフの皆様も親切で、安心して過ごすことができました。 朝食も和洋食様々な種類を準備してくださっており、おいしくいただきました。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

hitoshi

Liked: Cleanliness
よかったです。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Shinichi

Liked: Cleanliness, staff & service, amenities
エアコンがちょっと古くて、音がしましたので、もし、新しいエアコンであれば嬉しいです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

万里子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く、朝食も美味しかったです。
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

??

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
いつも栄養ある個性的な美味しい朝食や素敵な本が揃っているブックライブラリーが大好きで、何回も利用していますが、今回はエアコンが生臭く、朝のどが痒く、見るとホコリが溜まっていました。窓を開けられないので、エアコンの清掃を定期的にしたほうが良いです
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

chieo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が付いてる
Stayed 1 night in Jun 2025