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Best Western Plus Newport News Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Plus Newport News Inn & Suites

A modern restaurant with blue and orange seating, a bar area, and a large TV screen.
A hotel room with a sofa, armchair, and a wooden table. There is a window with curtains, a lamp, and a framed picture on the wall.
A hotel room with two beds, a nightstand with a lamp, a phone, and a wall clock. There are framed pictures on the wall and a chair in the corner.
A hotel room with a sofa, a desk, a chair, a television, a lamp, and a painting on the wall.
A Best Western hotel with a covered entrance, outdoor seating, and a landscaped area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is $98
$84 nightly
$98 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
500 Operations Dr, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪6 min walk‬
  • Place, Christopher Newport University
    ‪12 min drive‬
  • Place, Fort Eustis
    ‪13 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(64 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

A hotel room with two beds, a nightstand with a lamp, a phone, and a wall clock. There are framed pictures on the wall and a chair in the corner.

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.0 out of 10
Good
(54 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a wooden table, a patterned armchair, a television on a wooden cabinet, and a kitchenette with a microwave.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(10 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

A hotel room with two beds, a nightstand with a lamp, a phone, and a wall clock. There are framed pictures on the wall and a chair in the corner.

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.4 out of 10
Good
(8 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Sofabed, Mini-suite

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a door.

1 King Bed, Nonsmoking, Sofabed, Mini-suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Accessible 1 King Bed

A hotel room with a large bed, a bedside lamp, a window with sheer curtains, and a wall-mounted artwork.

Accessible 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pool
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  • Pet friendly
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4.3 out of 5, Excellent, 1,000 reviews
$99 nightly
The price is $115
Sep 10 - Sep 11
Total with taxes and fees
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About the neighborhood

Newport News

With a stay at Best Western Plus Newport News Inn & Suites, you'll be centrally located in Newport News, within a 15-minute drive of Hampton Coliseum and Langley Air Force Base. .This hotel is 16.5 mi (26.6 km) from Busch Gardens Williamsburg and 12.9 mi (20.7 km) from Hampton University.

What's nearby

  • Patrick Henry Mall - 6 min walk - 0.4 miles
  • Christopher Newport University - 12 min drive - 3.6 miles
  • Virginia Living Museum - 13 min drive - 4.0 miles
  • Fort Eustis - 13 min drive - 8.7 miles
  • Mariner's Museum - 15 min drive - 5.0 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬5 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Texas Roadhouse - ‬6 min drive
  • ‪Panda Express - ‬5 min drive

About this property

Best Western Plus Newport News Inn & Suites

Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Best Western Plus Newport News Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tiwang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very clean with welcoming staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sierra

Liked: Cleanliness, property conditions & facilities
Room was clean, Staff was nice !
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Meaghan

Liked: Cleanliness
Helpful staff, left extra towels like I requested.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Latoya

Liked: Cleanliness, staff & service, amenities
Clean room , friendly staff and easy check in process
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Alfreda

Disliked: Staff & service, amenities
No hot tub, and no breakfast which was advertised.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Taccara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very accommodating clean rooms and building, breakfast every morning and tasty.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Kristi

Liked: Staff & service
Staff were very nice. Rooms were a clean.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Johnnie

Liked: Cleanliness, amenities, property conditions & facilities
staff excellent rooms were great 😊
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness
Pull out bed was filthy stains on the cushions and cigarette burns lamps were dusty
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Juan

Breakfast, The couple two times my husband been staying at this hotel breakfast is not serve. He has noticed everytime the hotel is full they always cancel breakfast. He usually stays in this hotel because of work being close by and they provide free breakfast. I feel is a bad service not providing breakfast when they have free breakfast when you booked the hotel.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Maia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Property is in decent shape; exterior is a little worn looking, maybe from winter impacts. Inside was updated. The two rooms weee close to elevators but roomy and comfortable. Breakfast was generous and well stocked. Have stayed at this location before and would recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brady

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Had a great 2 day stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Juan

Great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities
First time at this hotel, our stay was very good. No ice machine on the 2nd floor but the elevator worked just fine. The room was very nice, sofa and chairs, big mirror and a great coffee maker. Full breakfast bar with juice and coffee. Other than the weather it was a great stay with very good location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Clean rooms and great staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean and the staff was nice
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

champaine

N
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioning unit blew out black stuff- most likely mold onto the bed when it was running. The room was ok- but had a smell.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

MICHELLE

Liked: Staff & service, property conditions & facilities
Front desk staff was excellent in customer service. However, my room wasn’t clean on arrival. Dirty wall, bed and a dead cockroach on the carpet. Room wasn’t not well maintained. Blackout drapes were broken. The bathroom had no towels and amenities were not stocked completely. Missing shampoo. Dirt on side of bed.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Shyrll

Liked: Cleanliness, staff & service, property conditions & facilities
There was no breakfast ! Seems the cook did not show. Disappointing that there was at least coffee and cereal. We paid for it with our stay so we felt gypped.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Joseph

Liked: Staff & service
Simple breakfast but very fancy breakfast,but the coffee machine was not great, lots of water and less taste of coffee. The coffee machine needed to replace a new one, and not many fruits.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast and the staff was very pleasent
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes the staff and the rooms are so nice. Very affordable as well
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
everything was amazing, one thing my ice machine didn't work other than that no complaints
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean.. Breakfast was good with plenty if options. Price was outstanding. Staff was warm and courtrous.
Stayed 5 nights in Dec 2025