Compare Boutique Hotels in Newport Beach

"Good"

"Front desk staff was wonderful "

"We booked two nights in a bay view king room and they put us on the 5th floor. My wife woke up with an insect bite which looked like a bed bug. They sent someone over and later said they didn't find any bed bugs. They changed our room to the 6th floor. When we got to the new room and turned the TV off we noticed a constant hum. Called the front desk and they sent an engineer who first said it was a guest taking a shower. We insisted that the noise had been going on for over an hour after which he said the main exhaust fan for the building was right above our room and he couldn't do anything about the noise. He also said he had problems with his ears so couldn't hear very well. So much for giving us a nice quiet room. They switched us to another room on the first floor facing the parking lot. In the morning we noticed strong gasoline fumes since the room was feet away from the parking lot. Also strong smell of frying bacon and eggs. No safe in any room. Staff were super friendly but the hotel is not worth even two stars. Overnight parking is $45/night. We were able to find street parking for the second night. Constant noise from planes flying over. Gardener using blower at 8AM on first morning and 7:30AM on second morning. We had been in constant email contact with the director and she said there was no exhaust fan below (I guess she meant above but said below in the her email) our room. Would not recommend this hotel if looking for a quiet room. "

"Love love LOVE this location"

"Everything about our stay was perfect. From the receptionist asking if we prefer a room on a lower floor or a room on a higher floor (most places don't give you an option) and housekeeping doing a fantastic job, to having a great breakfast the next morning. Will stay here again when I'm in Newport Beach."

"Staff is very concerned about your well being there"