Four Points Flex by Sheraton Newcastle

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Newcastle

A modern lounge area with sofas and armchairs, a coffee table, and a TV mounted on the wall.
Reception
In-room safe, desk, blackout drapes, iron/ironing board
Lounge
Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is $62
$51 nightly
$62 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪7 min walk‬
  • Place, Chinatown
    ‪8 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

Standard Double Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Efficient Double

9.0 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Similar properties

About the neighborhood

Newcastle-upon-Tyne

A stay at Four Points Flex by Sheraton Newcastle places you in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Northumbria University. .This hotel is 0.7 mi (1.1 km) from Quayside and 11 mi (17.7 km) from Beamish Open Air Museum.

What's nearby

  • Castle Keep - 3 min walk - 0.2 miles
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.4 miles
  • Chinatown - 8 min walk - 0.4 miles
  • Northumbria University - 10 min walk - 0.6 miles
  • St. James' Park - 12 min walk - 0.7 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪Newcastle Tap - ‬3 min walk
  • ‪Tickets - ‬3 min walk
  • ‪The Bridge Hotel - ‬2 min walk
  • ‪Beer Street - ‬2 min walk
  • ‪Head of Steam - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 98 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Newcastle-upon-Tyne? This hotel has 22 square feet (2 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 167 out of 302 reviews
Rating 8 - Good. 95 out of 302 reviews
Rating 6 - Okay. 27 out of 302 reviews
Rating 4 - Poor. 7 out of 302 reviews
Rating 2 - Terrible. 6 out of 302 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and location was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great stay as always - friendly staff, good service and clean rooms
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice tidy hotel perfect for a match night trip to Newcastle.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Pleasantly surprised, great budget option for a stay in Newcastle!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
A comfortable room excellent staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, amenities
great location thanks
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Was very central and close to railway station
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean rooms, modern fittings, great staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities
Great room great value for money
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were outstanding. Location is fantastic, next to train station and short walking distance to both the city centre and Quayside
Stayed 2 nights in Jan 2026
Verified

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great team working reception, Close to station, Comfortable room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Great location. Clean room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, plenty of plug sockets and large mirror. Good size bathroom and lots of towels. Everything is excellent in this hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable basic hotel in excellent location close to station and town centre.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and had everything needed - lots of plug sockets all in the right places needed.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Excellent price, perfect location with the train station about 2 mins away. Luggage storage was handled easily and staff were great. Generally we found it to be ideal for a family of four. Negative: Breakfast seemed pricey bit theres ample other options locally
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities
Nice staff, quiet room, convenient for the train station as we had a very early departure
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Very clean, staff were very accommodating and polite. Lovely dinning area and bar. Definitely stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Room was clean and nice and staff that was on Friday 28/11/25 where lovely and also the bed was so comfy
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city hotel

Great hotel, great location, friendly staff and facilities were top notch
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice clean hotel in a great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely stay, very friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, excellent location, courteous staff, luggage storage facility
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

J K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel in central Newcastle.

Great staff, cosy clean room.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service
Great location in Newcastle and near to the train station and Utilita arena which was the reason for our overnight stay. Our room was ideal for the night - clean, comfortable, well furnished with a very good shower.
Stayed 1 night in Dec 2025