Sandman Signature Newcastle Hotel

4.0 star property

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Reception
Point of interest
Point of interest
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Breakfast available
  • Business services
$107
$89 nightly
$107 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(84 reviews)
  • City view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 310 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Newcastle-upon-Tyne

With a stay at Sandman Signature Newcastle Hotel, you'll be centrally located in Newcastle-upon-Tyne, steps from St. James' Park and a short 4-minute drive from Quayside. .This hotel is 0.1 mi (0.2 km) from Chinatown and 0.2 mi (0.4 km) from System.

What's nearby

  • St. James' Park - 1 min walk - 0.1 miles
  • Chinatown - 2 min walk - 0.1 miles
  • The Gate - 3 min walk - 0.2 miles
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.4 miles
  • Northumbria University - 10 min walk - 0.6 miles

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Bubble Cha - ‬5 min walk
  • ‪3Sixty - ‬4 min walk
  • ‪Wings - ‬3 min walk
  • ‪ZAAP Thai Street Food - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Sandman Signature Newcastle Hotel

Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 170 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Shark Club Gastro Bar serving guests of Sandman Signature Newcastle Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.5 miles (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
  • Offsite parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 141 out of 1005 reviews
Rating 4 - Poor. 74 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel, fabulous accommodation, very clean and cosy.
Stayed 1 night in Nov 2025

10/10 Excellent

CRAIG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work stay
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Business traveler
Liked: Staff & service
Disliked: Amenities
Hotel very tired and lift still not working four weeks on from last stay. I had to wait 15 minutes for lift to get to breakfast. USB charge points in the room also not working which left me with a flat battery on phone. Not as good as other hotels in Sandman estate and needs attention.
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness
Booked an aparthotel, with a washing machine, because I knew I would be wanting to do washing after we had been travelling. The room was up the lift then through a door and down a staircase (so in between floors on the side). We had 2 very large suitcases and carry on, so it was annoying having to lug them down a staircase. It was even more annoying that I unpacked everything, got all our dirty clothes and went to use the washing machine and it didn't work. After advising reception, who spoke to maintenance - who advised they were waiting on a part for that machine. They moved me to another room, so I had to repack everything and lug the suitcases down another 2 flights of stairs. To be fair, the receptionist, found me a room straight away, and did ask if I wanted help to pack up and move, but I declined. The room was ok - there was only a heater in the bedroom, so I found it a little cool in the lounge area. On the upside, I did leave my iPad in the room after I left, and contacted the hotel, who advised that they had found it. I ordered Royal mail to pick it up and the hotel packaged it up for me. The bed was also comfortable. The hotel was central, so it was a convenient place to stay.
Stayed 4 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
We were given Room 204 near the lifts. Upon entry we discovered that we had been given a room with an assisted bathroom. There was an assisted shower, part of which was in the process of collapse. The sink was too small and we couldn't fill the kettle because the spout hit the tap every time. Other than that the bed was fine. I would have taken it further had we stayed two nights instead.
Stayed 1 night in Nov 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
Room great and clean, eventhough very small
Stayed 1 night in Nov 2025

10/10 Excellent

Simon

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about are stay was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

6/10 Okay

Caryn

Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room, good facilities and great view of St. James' Park
Stayed 1 night in Nov 2025

6/10 Okay

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, staff friendly but very long waits for lift as one out of order & v noisy
Stayed 1 night in Nov 2025

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, amenities
The hotel was very modern and the reception staff were very friendly, knowledgeable and professional. The room was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Lovely main entrance
Stayed 1 night in Nov 2025

10/10 Excellent

Frederick

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Ahsan

Stayed 1 night in Oct 2025

8/10 Good

Alan, Esher

Liked: Cleanliness, amenities, property conditions & facilities
Great location for City Centre overlooking St James Park. Lovely room, nice facilities and reasonable size.
Stayed 1 night in Nov 2025

10/10 Excellent

Myles

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are lovely and very friendly welcome from the receptionist
Stayed 1 night in Nov 2025

8/10 Good

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Really helpful and friendly check in staff. Stayed in a family room with a kitchen area, which was really handy. Some of the furniture looked dated and there were a few lights/lamps not working. Overall a very pleasant stay and would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2025

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great view of the stadium
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

4/10 Poor

Toni

Liked: Cleanliness
Disliked: Amenities
Amenities absolutely dreamful
Stayed 1 night in Nov 2025