Sandman Signature Newcastle Hotel

4.0 star property

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Lobby lounge
Hallway
Lobby
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
$92
$77 nightly
$92 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪7 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(78 reviews)
  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.6 out of 10
Excellent
(14 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(14 reviews)
  • 312 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(9 reviews)
  • 333 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 310 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Newcastle-upon-Tyne

With a stay at Sandman Signature Newcastle Hotel, you'll be centrally located in Newcastle-upon-Tyne, steps from St. James' Park and within a 5-minute drive of Quayside. .This hotel is 0.1 mi (0.2 km) from Chinatown and 0.2 mi (0.4 km) from System.

What's nearby

  • St. James' Park - 1 min walk - 0.1 miles
  • Chinatown - 2 min walk - 0.1 miles
  • The Gate - 3 min walk - 0.2 miles
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.4 miles
  • Northumbria University - 10 min walk - 0.6 miles

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Bubble Cha - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪3Sixty - ‬4 min walk
  • ‪Alsham Lebanese Restaurant - ‬3 min walk
  • ‪Shearer's Sports Bar & Lounge - ‬2 min walk

About this property

Sandman Signature Newcastle Hotel

Hotel with a restaurant, steps from St. James' Park
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 170 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Shark Club Gastro Bar serving guests of Sandman Signature Newcastle Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pravin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel, suitable for self catering

Good location, approx 10-15 mins from the station and just opposite the football ground. Room (suite) was large, comfortable and clean. It could benefit from air conditioning, but there were two fans in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great room, and great location. Quiet too.
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

Staff 10/ 10 hotel location 10/10 suite room 5/10

All the facilities you need. we had an executive suit only for one night for our wedding reception at a nearby venue at a price of £214 i wanted something speacil sadly we didnt get the wow factor i hoped for . Also breakfast even tho again a good variety but found the cooked food to be poor quality ive had better at much cheaper hotels and one last thing mirror in bathroom and by the side of the bed had big cracks in them i wouldnt let this revue stop you staying in this hotel as they do have cheaper rooms and the staff were very freindly and polite ive just stayed in better hotels for much less money .
Stayed 1 night in Sep 2025

6/10 Okay

Aminah

Traveled with partner
Liked: Cleanliness
Okay overall, however heating system very inconsistent - worked for 10 mins a day. Mattress was very uncomfortable and uneven. Though being in city centre, very loud music playing even at night. Wardrobe door was very wobbly and almost coming off. Room way too humid, poor ventilation. Extractor system in bathroom was super weak, after showering walls were soaked and ceiling. This humidity also travelled into the bedroom because of the door, leaving windows and mirrors very steamy. No regular room service? Had no information about this either. Was also meant to be a king bed as advertised on this but ended up with a double bed, which was very disappointing as a taller person. Did not access the fitness centre/ bar or use laundry services during our stay.
Stayed 2 nights in Sep 2025

8/10 Good

Noel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Guy

Stayed 1 night in Sep 2025

4/10 Poor

Sharon

Disliked: Staff & service, property conditions & facilities

Gone downhill since last visit

We booked this hotel because we have previously stayed there (Dec 24) and it is dog friendly . The good part of the hotel is that it is dog friendly but thats the only good part. The room was small and was not cleaned during our weekend stay, the safe in the room was locked and i asked for it to be unlocked but they forgot and i had to ring reception a few hours later to remind them. They did unlock the safe but it jammed against the sliding wardrobe door which would not fully open meaning you could not get your hand in the safe. So i had no where to leave my valubles whilst doing the GNR. The bar area , what can i say, Sat afternoon plenty of staff but ignoring customers on one side waiting to be served. The Sunday night after the run and a busy night in Newcastle. Last orders was 9pm . What on earth and no signs, this is not the first sandman to do this . It is a shame because this hotel is ideally located.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night. Nice hotel great staff, great location! Breakfast was good too.
Stayed 1 night in Sep 2025

10/10 Excellent

Guy

Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Goke Mack

Stayed 3 nights in Sep 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for location. But very noisy aircon.
Stayed 2 nights in Sep 2025

6/10 Okay

Martyn

Business traveler
Disliked: Cleanliness, property conditions & facilities

Tired rooms in need of refurbished

Tired room, in need of a refurb. Had to ask to change my room as there was a strong smell of tobacco. Breakfast is ok, but cheap quality. VERY noisey from the Stack
Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for me , slightly noisy with stack bar opposite , clean and room was nice. Man on reception particularly friendly and helpful to me . Would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Lyndsey

Stayed 1 night in Aug 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit St. James Stack for drinks/food and music

Good location close to St. James’ Park but can be a little noisy with traffic flow. Bring earplugs if you are a light sleeper. King sized bed was comfortable and nice bathroom with shower only. Tea and coffee making facilities and mini fridge was a bonus. Breakfast was good, with lots of choice, however I’m not a huge fan of the help-yourself buffet. We loved Stack opposite. Great little venue with wide range of food vendors. Nice for a bite to eat and a drink before heading into town.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

6/10 Okay

Ahmed

Liked: Staff & service
No air conditioning in my room. Not that it didn’t work, there just wasn’t any. I’d expect that in a relatively modern hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Hussam, Ottawa Ontario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful
Stayed 2 nights in Aug 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room except shower needs extra door!!

Stayed 3 nights in Aug 2025

8/10 Good

Mohanad

Liked: Room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
When we arrived the lady at reception struggled with her English which made it a long process. There is also no aircon and the fan provided was so loud with a rattle we couldn’t keep it on
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, friendly staff and information given at check in. We stayed in a suite for our anniversary and I would definitely recommend. Good breakfast choices.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time we have stayed at this hotel over the last few years both midweek and on a weekend. The staff are always excellent and especially on the reception desk this time. They were very helpful with the carparking. The only complaints we have is that the breakfast could be warmer although there was plenty of choice. We are usually out and about ourselves on the evenings but as we were moving on to another hotel / venue for saturday afternoon and night we went back early and noticed how noisy it was outside. This did have an effect on our sleep even after an 8 hour drive earlier in the day. We thought we would have slept well but this wasnt the case as we slept better on our previous stays.
Stayed 1 night in Aug 2025