A stay at Motel One Newcastle places you in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Quayside. .This hotel is 0.2 mi (0.3 km) from Newcastle-upon-Tyne St. Nicholas' Cathedral and 0.2 mi (0.4 km) from Bigg Market.
What's nearby
Bigg Market - 1 min walk - 0.1 miles
Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.2 miles
Northumbria University - 6 min walk - 0.3 miles
Chinatown - 6 min walk - 0.4 miles
St. James' Park - 9 min walk - 0.5 miles
Getting around
Monument Station - 4 min walk
Newcastle Central Station - 6 min walk
Newcastle Intl. Airport (NCL) - 15 min drive
Restaurants
McDonald's - 3 min walk
Laneway & Co - 1 min walk
Old George Inn - 1 min walk
The Muddler - 1 min walk
Kafeneon - 2 min walk
About this property
Motel One Newcastle
Motel One Newcastle offers 222 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Stay in one of 222 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided once per stay.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
One Lounge - Onsite lobby lounge.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 per person
A bar/lounge
Restaurants on site
One Lounge
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (once per stay)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
More
5 floors
Built in 2015
Smoking not allowed
Room amenities
Bedroom
Egyptian cotton sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Coffee/tea maker
More
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 13.90 per person
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property is also known as
Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 665 out of 1000 reviews
10 - Excellent
665
Rating 8 - Good. 228 out of 1000 reviews
8 - Good
228
Rating 6 - Okay. 74 out of 1000 reviews
6 - Okay
74
Rating 4 - Poor. 21 out of 1000 reviews
4 - Poor
21
Rating 2 - Terrible. 12 out of 1000 reviews
2 - Terrible
12
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Terry
Jan 15, 2026
Liked: Cleanliness, staff & service, amenities
Convenient for railway station and places to eat. Spotless room, tea and coffee etc. Excellent value for money
Terry
Stayed 1 night in Jan 2026
10/10 Excellent
Beverley
Jan 11, 2026
Liked: Cleanliness, staff & service, amenities
Spotless room, beds are so comfy, staff are brilliant. The person at Check in was so polite, helpful and friendly. Thank you
Beverley
Stayed 1 night in Jan 2026
10/10 Excellent
Catherine
Jan 11, 2026
Catherine
Stayed 1 night in Jan 2026
10/10 Excellent
Richard
Jan 9, 2026
Liked: Cleanliness, staff & service, amenities
Great location, lovely staff on check in and check out. Room was clean and tidy, comfortable bed.
Richard
Stayed 2 nights in Jan 2026
10/10 Excellent
Olivia
Jan 9, 2026
Liked: Cleanliness, staff & service, amenities
The reception and location
Olivia
Stayed 1 night in Dec 2025
10/10 Excellent
Colin
Jan 8, 2026
Colin
Stayed 2 nights in Jan 2026
10/10 Excellent
Ronan
Jan 8, 2026
Liked: Cleanliness, staff & service, amenities
Hassle free early check in, room was great, hotel in a great location, good value and extremely helpful staff after I left something behind in my room.
Ronan
Stayed 1 night in Jan 2026
10/10 Excellent
Ian, Whitehaven
Jan 7, 2026
Ian
Stayed 1 night in Dec 2025
8/10 Good
Mark
Traveled with group
Jan 7, 2026
Liked: Cleanliness, staff & service, amenities
The room was lovely and clean but a little small.
The staff at the hotle were excellent and even left a nice card for my partners birthday
We stayed at Motel One yesterday and were left dissatisfied with their customer care.
Upon arrival we attempted to check in only to be advised their systems were down. We had a tight turnaround with a dinner reservation which had left us about a 30 minute window to get into the room and get changed for dinner.
The staff were extremely discourteous and did not offer a drink while we waited for their systems to come back online. They claimed it wasn’t their fault, even though it clearly was and we were the ones inconvenienced. We were offered no discount or any proper apology as despite speaking to a manager and emailing a complaint I have received no discourse.
This has definitely put me off staying there in the future, along with being questioned on arriving back at the property after 11pm as their card reader to unlock the door does not work.
All in all, probably the worst service I have ever encountered at a hotel.
Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return