Malmaison Newcastle

Property class: 4

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Photo gallery for Malmaison Newcastle

A modern lounge with a high ceiling, green plants, and a mix of seating areas including sofas and armchairs.
A restaurant with a brick wall, large arched windows, and a chandelier. Tables are set with wine glasses and plates.
A large, historic building with multiple floors, arched windows, and a prominent dome on the top.
A lobby with a modern design, featuring a central seating area with two sofas and a coffee table, flanked by tall columns.
A bar with a sign reading "THIS MUST BE THE PLACE" and a variety of bottles on shelves. There are blue upholstered chairs and a bar counter.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $122
$101 nightly
$122 total
Total with taxes and fees
Oct 11 - Oct 12

Explore the area

View in a map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, Gateshead Millennium Bridge
    ‪3 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Standard Double Room

9.2 out of 10
Wonderful
(83 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Standard Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Bridge View Room

9.4 out of 10
Exceptional
(24 reviews)
  • River view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Bridge View Twin

7.6 out of 10
Good
(5 reviews)
  • River view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Club Deluxe

9.6 out of 10
Exceptional
(19 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Standard Double Double

9.8 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • 267 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

Suite

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

standard double with 2 double beds

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Similar properties

About the neighborhood

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne (Quayside), Malmaison Newcastle is steps from Quayside and a 5-minute drive from St. James' Park. .This spa hotel is 0.4 mi (0.7 km) from Alderman Fenwick's House and 0.4 mi (0.7 km) from High Level Bridge.

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • Gateshead Millennium Bridge - 3 min walk - 0.2 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Tyne Bridge - 6 min walk - 0.3 miles
  • Northumbria University - 7 min walk - 0.4 miles

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Khai Khai - ‬6 min walk
  • ‪Greggs - ‬4 min walk
  • ‪By the River Brew Co - ‬11 min walk
  • ‪The Bridge Tavern - ‬7 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk

About this property

Malmaison Newcastle

Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Stay in one of 122 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Chez Mal Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Newcastle-upon-Tyne? This hotel has facilities measuring 1259 square feet (117 square meters), including conference space. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Mal Bar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and generally all round great from check in to check out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super accomodating and helpful. Great hotel, great location, great service and great breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart hotel in a great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with comfortable beds amazing views
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, clean rooms and great staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay, whole experience faultless
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned on the river, convenient location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the bars and restaurants along the Quayside.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful room
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a great size but bathroom was compact. Clean but small. Great hotel. Happy hour was brilliant for cocktails.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay - good position in the city
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Fantastic stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Love the new rooms. You need to clean the chairs in the bar. Had to wipe a few down myself.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as always
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has had a facelift and looks nicer inside, the windows
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on Newcastle quayside, staff were friendly and welcoming, the room was large and comfortable and we had everything we needed. We'd definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Excellent hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a last minute booking for myself my good lady and our dog.. The hotel supplied a dog bed and some doggy treats which was a nice touch. Parking was easy and very reasonable All in all a lovely hotel with very friendly staff,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Spotless and the food was amazing Lovely hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Well located, courteous staff, decent restaurant. Has great views. Rooms fronting bridge do experience some noise from visitors and notably bikes passing over, eases after 10pm.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff great location
Stayed 1 night in Jan 2026