Malmaison Newcastle

4.0 star property

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Photo gallery for Malmaison Newcastle

Cocktail bar
A lobby with a modern design, featuring a central seating area with two sofas and a coffee table, flanked by tall columns.
Breakfast, lunch and dinner served
A bar with a sign reading "THIS MUST BE THE PLACE" and a variety of bottles on shelves. There are blue upholstered chairs and a bar counter.
A large, historic building with multiple floors, arched windows, and a prominent dome on the top.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $94
$78 nightly
$94 total
Total with taxes and fees
Aug 16 - Aug 17

Explore the area

View in a map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Place, Northumbria University
    ‪7 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(80 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Bridge View Room

9.4 out of 10
Exceptional
(21 reviews)
  • River view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Bridge View Twin

7.6 out of 10
Good
(5 reviews)
  • River view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Club Deluxe

9.6 out of 10
Exceptional
(18 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Double Double

9.8 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • 267 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

Suite

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Twin Room with Bridge View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Double Room with Bridge View

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

About the neighborhood

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne (Quayside), Malmaison Newcastle is steps from Quayside and a 5-minute drive from St. James' Park. .This spa hotel is 1.6 mi (2.5 km) from Utilita Arena Newcastle and 11.7 mi (18.9 km) from Beamish Open Air Museum.

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • BALTIC Centre for Contemporary Art - 3 min walk - 0.2 miles
  • Gateshead Millennium Bridge - 3 min walk - 0.2 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 7 min walk - 0.4 miles

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪The Glasshouse - ‬6 min walk
  • ‪Greggs - ‬4 min walk
  • ‪The Bridge Tavern - ‬7 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪By the River Brew Co - ‬11 min walk

About this property

Malmaison Newcastle

Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Stay in one of 122 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Chez Mal Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Newcastle-upon-Tyne? This hotel has facilities measuring 1259 square feet (117 square meters), including conference space. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Mal Bar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, clean rooms and great staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the bars and restaurants along the Quayside.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful room
Stayed 1 night in Apr 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay - good position in the city
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Fantastic stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as always
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on Newcastle quayside, staff were friendly and welcoming, the room was large and comfortable and we had everything we needed. We'd definitely stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Excellent hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Spotless and the food was amazing Lovely hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, nicely refurbished room, very clean. All staff heand breakfast lovely
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hot breakfast .lovely room . Staff very pleasant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities
Staff were excellent, rooms was clean. Lovely stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, excellent breakfast, comfortable and spacious room. Could not fault it and Will return.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast and very friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great location clean large room overlooking the quayside
Stayed 1 night in Mar 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was very comfortable. Good location, not too far from city centre or train station.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient check in, great room and breakfast outstanding.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great service check in lovely breakfast clean and spacious room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Breakfast and evening meal were both very good value.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, superb staff, great stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing view and brilliant staff, breakfast was really good too.
Stayed 1 night in Dec 2025